Aurinkoterassi

Arvostelut: African Princess Beach Hotel

4 out of 5
African Princess Beach Hotel
Kotu Beach, Serrekunda

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 39 kautta 74 arvostelua" "
Arvosana 8 - Hyvä. 26 kautta 74 arvostelua" "
Arvosana 6 - OK. 5 kautta 74 arvostelua" "
Arvosana 4 - Huono. 2 kautta 74 arvostelua" "
Arvosana 2 - Hirveä. 2 kautta 74 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Petri

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2022
Bakary vastasi 13.1.2022
Dear Guest, Thank you for taking a few minutes of your time to express your opinions about your stay at our African Princess Beach Hotel. We are very happy to know that you have had an "excellent" vacation and that we have meet your expectations. We hope to see you again soon. Kind regards,

10/10 Loistava

Gizelle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful Hotel staff are really attentive and friendly
Yöpyi 21 yötä maaliskuussa 2024

8/10 Hyvä

Jörg

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The service personal was friendly. Emanuel the best guy!
Yöpyi 7 yötä helmikuussa 2024
fatou vastasi 2.3.2024
Dear valued guest,thank you for taking your time to review us we appreciate it and hope to have you again

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Fatou vastasi 26.2.2024
Dear valued guest thank you for taking a minute to rate us we appreciate your feedback and hope to have you again.regards

10/10 Loistava

Sammy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel.
Yöpyi 2 yötä tammikuussa 2024
fatou vastasi 22.2.2024
Dear valued thank you for taking your time to rate us...we appreciate your feedback and hope to have you again.regards

4/10 Huono

Riccardo

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Extremely Disappointed. Not worth the extra money.
They gave me a room with the dirtiest water I've ever seen. It was completely brown and the towels turned brown when drying my hands. When I complained, they told me they were aware of the issue so why was that room not removed from the system? The next room they gave me had no hot water in the morning. The beach is full of stray dogs and the staff kept giving them water so surely they'll not leave. They wanted to charge me €60 euros (!!!) for the airport transfer when the usual price is no more than €20 for a 25 mins drive. Also they charge for room service even though their restaurant takes ages to prepare the food. Housekeeping lacks attention to details too: no toilet paper and water and towels replaced irregularly. Given the price they charge for their rooms is extremely high as it's marketed as a high level resort, these things shouldn't happen. It's extremely disappointing. On the plus side, the room is clean. I will certainly not be back and pay the extra money for this disappointing service.
Yöpyi 3 yötä helmikuussa 2024
Amie vastasi 27.2.2024
Dear Valued Guest,Thank you for taking a minute to review us. We appreciate every Guest feedback.We apologise for the inconvenience faced! I believe the issue of us being aware of the brown water was a misunderstanding as we did not know and now that we are aware, we have ordered new tanks for replacement. Airport transfer has always been 60 euros at the Hotel and this is charged to all Guests on request. taxis outside would definitely be cheaper as the standards are different. Room service charge is a standard proceedure in all hotels. once again we apologise for the inconvenience and hope to have you back.kind regards

10/10 Loistava

Marietou

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love it. It was very clean
Yöpyi 2 yötä tammikuussa 2024
fatou vastasi 22.2.2024
Dear valued guest,thank you for taking a moment to rate us.we hope to have you again.regards

8/10 Hyvä

Alagi Pa Ali

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nothing
Yöpyi 2 yötä tammikuussa 2024
fatou vastasi 22.2.2024
thank you

10/10 Loistava

Richmond

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä tammikuussa 2024
fatou vastasi 22.2.2024
Dear valued guest thank you for taking your time to rate us...we hope to have you again

8/10 Hyvä

Kjell

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Flott opphol
Flott opphold, veldig kaldt basseng. Pass på å be om rom på solsiden og ikke i skyggen om du har swim up rom. God service på frokost gjengen. Matmessig savner jeg et mer klart restaurant konsept.
Yöpyi 3 yötä tammikuussa 2024
fa vastasi 22.2.2024
Dear valued guest,thank you for taking a minute to rate us and we hope to have you again.

8/10 Hyvä

Peter

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä tammikuussa 2024
fatou vastasi 22.2.2024
Dear valued guest,thank you for taking a minute to rate us and we hope to have you again.regards

10/10 Loistava

Benjamin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Je recommande vivement cet hôtel, entre l élégance des piscines, le charme de la plage et la classe de la chambre. J aurais juste une chose à dire. Magnifique
Yöpyi 3 yötä tammikuussa 2024
fatou vastasi 22.2.2024
Dear valued guest,thank you for your rating and kind words we appreciate the feedbacks and we hope to have you againregards

6/10 OK

Saibo

The front desk is always available to respond to issues.
Yöpyi 1 yön joulukuussa 2023
fatou vastasi 22.2.2024
Dear valued guest,thank you for taking a minute to rate us and we hope to have you againregards

10/10 Loistava

Joan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä lokakuussa 2023

6/10 OK

Renae

Huonoa: Henkilökunta ja palvelu
Yöpyi 6 yötä joulukuussa 2023

10/10 Loistava

Fay

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful and clean service. Workers are very nice and friendly. Love the restaurant and food along with the entertainment
Yöpyi 11 yötä marraskuussa 2023

10/10 Loistava

Leiv

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
God Standard. For høy pris.
Yöpyi 14 yötä marraskuussa 2023

10/10 Loistava

Tarkistettu asiakas

Yöpyi 2 yötä marraskuussa 2023

10/10 Loistava

Oyebiola

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s closeness to the beach
Yöpyi 4 yötä marraskuussa 2023

8/10 Hyvä

Fatoumata

Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Linda

Lovely hotel. The rooms with the swim up pool are great. The staff are very friendly and helpful. The room was very comfortable and spacious with a smart TV.
Yöpyi 5 yötä heinäkuussa 2023

10/10 Loistava

Umaru

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The accommodation is super nice
Yöpyi 1 yön heinäkuussa 2023

8/10 Hyvä

Elsie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Each ground floor room had easy access to the pool.
Yöpyi 5 yötä toukokuussa 2023

10/10 Loistava

christy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and clean
Yöpyi 3 yötä toukokuussa 2023

10/10 Loistava

Gordon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent facilities with very good staff. Highly recommended
Yöpyi 7 yötä maaliskuussa 2023

10/10 Loistava

Taleebah

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Very clean value for money
Yöpyi 7 yötä maaliskuussa 2023

8/10 Hyvä

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Trevligt hotell på stranden.
Trevlig vistelse på ett bra hotell. Inte riktigt samma förståelse för gästens behov som i Europa, t ex. hade vi svårt att få rätt antal handdukar mm. Maten OK men ingen variation. Skulle gärna åka hit igen.
Yöpyi 20 yötä helmikuussa 2023
GM vastasi 24.2.2023
Dear Robert, We thank you for your valuable feedback. We are very happy to learn that you had a wonderful stay and you consider our services.Your feedback is very motivating and inspires the team to strive harder towards excellence.We look forward to the pleasure of welcoming you back at APBH.Warm Regards,

10/10 Loistava

Matar

Yöpyi 1 yön helmikuussa 2023
GM vastasi 16.2.2023
Thank you for taking time to share your feedback about African Princess.It is so overwhelming to read your positive 10/10 comments about the hotel and your experience.We are happy to serve you your next visit.Best regards.

8/10 Hyvä

Nicholas

Yöpyi 3 yötä tammikuussa 2023

8/10 Hyvä

Johannes, Berlin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Kritik an ﹰﹰﹰexpedia. Als wir imﹰﹰHotel ankamen, mussten wir leider feststellen, dass wir unser, bei ﹰExpedia gebuchtes swim up Zimmer nicht bekommen sollten. Uns wurde ein normales ﹰDoppelzimmer, die im ersten Stock liegen, angeboten. Leider mussten wir feststellen, dass Expedia unser gebuchtes swim up Zimmer nicht an das Hotel weitergegeben hatte. ?? Erst nach ﹰDiskussion mit der Rezeption haben wir das ﹰZimmer bekommen, was wir auch bezahlt hattenﹰ. Das Hotelﹰﹰ wusste schlichtweg nichts von unserer ﹰswim up Buchung. Vielleicht könnte sich EXPEDIA ﹰdazu mal äussern. Ansonsten war der ﹰAufenthalt sehr schön, nettes und sehr hilfsbereites ﹰPersonal, sauberer ﹰStrand und ruhig. Keine lästige ﹰAnimation. Allerdings das ﹰFrühstück hat sehr vielﹰLuft nach oben. Das Buffet sehr überschaubar u. ﹰﹰtäglich das gleiche.
Yöpyi 14 yötä tammikuussa 2023
GM vastasi 30.1.2023
Dear Johannes, We thank you for your valuable feedback. We are very happy to learn that you had a wonderful stay and you consider our services.Your feedback is very motivating and inspires the team to strive harder towards excellence.We look forward to the pleasure of welcoming you back at APBH.Warm Regards,

10/10 Loistava

viviane

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä tammikuussa 2023
GM vastasi 24.1.2023
Dear Viviane,Thank you for taking time to share your feedback.It is so overwhelming to read your positive comments10/10 about the hotel and your experience.Warm Regards

10/10 Loistava

KEMIE L

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
GM vastasi 24.1.2023
Dear Kemie,Thank you for taking time to share your feedback.It is so overwhelming to read your positive comments 5/5 about the hotel and your experience.Warm Regards.

8/10 Hyvä

Eva

Liikematkailija
Hyvää: Majoituspaikan kunto ja tilat
Cleanliness could be improved as well as food variety at breakfast and restaurant.
Yöpyi 5 yötä lokakuussa 2022
Yankuba vastasi 29.10.2022
We will do our utmost to improve on those areas.Thank you.

6/10 OK

Rene

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
We chose this property because of the swim up pool and that was very nice indeed. However we are accustomed of clorinated water and our pool was not also our pumps were also not working to circulate the water either. The property is beautiful though the rooms need to be updated. However, the most unfortunate part of our stay was the dining experience. While the servers are excellent and very attentive I was served undercooked chicken for lunch and my wife got food poisoning from breakfast (we think it was the bacon, that was the only thing I did not have and in retrospect it did not look very fresh). For both incidents we received a very friendly apology. We did not ask as it is not our custom but would recommend that the hotel offer a better response to such incidents, like some type of compensation.
Yöpyi 3 yötä syyskuussa 2022
GM vastasi 7.10.2022
It was indeed pleasure to having you at APBH for the third time of this year. Always we take our guests feedbacks very constructively as those are source and tools for continuous improvements and endorsements of our commitment to meet and exceed the expectations of our value guests.It was unfortunate that you were patronize for few hours in a deluxe room the size and facilities with the room type you booked, only pool being the difference. The hotel is agreed to pay the difference in price between the 2 in addition to the dinner offered and free upgrade to your next visit as you are frequent visitor to us.from the time of your first arrival to the hotel and every moment we had a pleasant rapport with you and it is wondrous that you fount our restaurant food was poor after this visit. Also it is a little misjudgment about the C-in and door lock fixed time. I guaranteed that our dedicated staff have done prompt responds with regards to the said matters.Thank you for giving us the entire please and privilege of serving you.Looking forward you to returning if at all possible. Best Regards

4/10 Huono

Joseph

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Skuffende opphold.
Fint hotell og fine rom. På service siden har de en jobb å gjøre. Ved ankomst hadde de klarte å rote bort vår bestilling, ble derfor nødt til å vente en stund. Etter ca. 1 time fikk vi tildelt et rom som var en nedgradering av hva vi hadde bestilt både når det kommer til standard/størrelse/plassering men også pris. I tillegg var ikke det aktuelle rommet klargjort da det manglet både håndkær, såpe og toalettpapir. Dagen etter fikk vi det rommet vi haddet bestilt, desverre hadde vi også litt problemer med dette romet da romlåsen ikke fungerte. De brukte ca. 8 timer på å fikset opp i dette. Vi forslo tidlig at vi kunne bytte til et annet rom, men det var ikke aktuelt. Forsøkte å komme i dialog med front desk manager og htoellsjefen for å få refundert mellomlegget på rommet vi fikk tildelt første natt og hva vi hadde bestilt. Dette viste seg å være umulig - ingen vilje til å løse problemet. Det ble etterhvert tilbudt gratis måltid i restauranten dagen før vår avreise. Verdien på dette var ikke nærheten av det mellomlegget skulle være. I forhold til maten har restauranten desverre veldig dårlig mat, og ikke mat som står i stil med hotellets stil. Ved vask av rom så er du heldig om de legger igjen nye håndkler. Samtlge dager tok de alle håndklene i forbindelse med vask av rom, og etterlatte seg IKKE nye håndkler. Vi måtte da ta kontakt med resepsjonen for at dette skulle løse seg.
Yöpyi 5 yötä syyskuussa 2022
Bakary vastasi 27.9.2022
Dear Mr. Gillen,First of all, we want to thank you for choosing our hotel for the third time this year.For us, the opinion of our guest is very important as it is a source and tool for continuous improvement and endorsement of our commitment to meet the expectations of our customers.It was unfortunate that you were downgraded for few hours in a room the same size and facilities with the room type you booked, the pool being the only difference. the hotel is willing to pay the difference in price between the 2 in addition to the dinner offered and a free upgrade next time you visit.With regards to the Towels, few days ago we have experience some delay in the laundry delivery from the laundry company which affected some of our guest.With regards to the restaurant and food which I am hearing for the first time after a meeting with you, we take note of it and will do the needful.We hope you will give us the opportunity to receive you once again and be able to help make your stay as pleasant as possible. Do not hesitate to contact us in advance if you decide to return, we would be delighted.Kind Regards,

8/10 Hyvä

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bra rom dårlig mat.
Fantastisk opphold, rommene er fine spesielt swimup rommet. Rommet hadde kun såpe. Håndkler etc til en person. Litt kjedelige når man er to som sjekker inn. Frokosten er utmerket og god service blant personalet. Middag anbefaler jeg ikke på hotellet, dårlig mat og dårlig service.
Yöpyi 3 yötä syyskuussa 2022
Bakary vastasi 22.9.2022
Dear Valued Guest,Thank you very much for trusting us to enjoy your vacation. We want to thank you enormously for the time in writing your comments on Expedia in which you reiterate your opinion about our services. The comments of our customers are for us a source and tool for continuous improvement and endorsement of our commitment to meet the expectations of our customers. We hope to see you again at the hotel.Regards,

8/10 Hyvä

Mikael

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel
Very nice hotel. Good service, friendly staff, we used the private pool and it was very clean.
Yöpyi 2 yötä elokuussa 2022
Bakary vastasi 17.8.2022
Dear Guest, Thank you for taking a few minutes of your time to express your opinions about your stay at our African Princess Beach Hotel. We are very happy to know that you have had an "excellent" vacation and that we have meet your expectations. We are really happy that you had a good experience with us and this is demonstrated by your description of our facilities, our services and especially the staff. We will transmit your comments to all of them. We hope to see you again soon. Kind regards,

10/10 Loistava

Gordon

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a very good experience throughout my stay. I would have no hesitation in recommending this hotel
Yöpyi 10 yötä heinäkuussa 2022
Bakary vastasi 17.8.2022
Dear Guest, Thank you for taking a few minutes of your time to express your opinions about your stay at our African Princess Beach Hotel. We are very happy to know that you have had an "excellent" vacation and that we have meet your expectations. We hope to see you again soon. Kind regards,

10/10 Loistava

Przemyslaw

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good hotel in The Gambia
Ahort business trip. Hotel os worth recommendation, good staff, clean etc. However, the gym is under maintenance ;(
Yöpyi 3 yötä kesäkuussa 2022

8/10 Hyvä

Jacob C

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2022

10/10 Loistava

alex

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful comfortable and wonderful
My experience at this hotel was very nice. I arrived very late at night and the staff has been waiting for my arrival, with pleasant smile and easy check-in i was ushered in to my room. Clean room , environment, restaurant and the staffs were very nice.
Yöpyi 5 yötä tammikuussa 2022

8/10 Hyvä

Johannes, Berlin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Das Hotel ist sehr schön und wir empfehlen es definitiv weiter. Wir waren schon 4 Mal in Gambia und davor immer im Kairaba Beach Hotel, welches sehr abgewohnt ist. Dieses Hotel ist dagegen sehr modern. Die Zimmer ( wir hatten ein swim up Zimmer) sind sehr geräumig, mit sehr viel Staumöglichkeiten, einem grossen Badezimmer mit einer begehbaren Dusche. Die Betten waren sehr gut. Hervorragend war die Sauberkeit in den Zimmern und in der gesamten Anlage. Das gesamte Personal ist äußerst freundlich und bemüht. Ausser einigen wenigen Mitarbeiter der Rezeption. Aber das ist zu vernachlässigen. Einzig beim Frühstück ist noch Luft nach oben. Internet gibt es in der ganzen Anlage bis zum Strand. Die Pools sind extrem sauber. Aber ich, als Schwimmerin konnte wegen des Wasser, welches mit Chemikalien versetzt waren, die stark meine Augen angegriffen haben, darin nicht schwimmen. Auf Nachfragen, konnte keine plausible Erklärung gegeben werden. Es wurde von Chlor gesprochen. Was sonst noch im Wasser ist, konnte mir nicht beantwortet werden. Fazit: nach unserer Meinung eines der besten Hotels in Gambia. Absolute Buchungsempfehlung.
Yöpyi 21 yötä tammikuussa 2022

8/10 Hyvä

Kjell

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyggelig og serviceinnstilt ansatte, flott hotell med nydelig plassering.
Yöpyi 11 yötä tammikuussa 2022

10/10 Loistava

clare

Hyvää: Siisteys ja henkilökunta ja palvelu
Beautiful hotel, lovely rooms, good breakfast, staff very helpful and a good location
Yöpyi 5 yötä joulukuussa 2021
Bakary vastasi 6.1.2022
Dear Guest, Thank you for taking a few minutes of your time to express your opinions about your stay at our African Princess Beach Hotel. We are very happy to know that you have had an "excellent" vacation and that we have meet your expectations. We are really happy that you had a good experience with us and this is demonstrated by your description of our facilities, our services and especially the staff. We will transmit your comments to all of them. We hope to see you again soon. Kind regards,

8/10 Hyvä

Melanie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2021
Bakary vastasi 13.1.2022
Dear Guest, Thank you for taking a few minutes of your time to express your opinions about your stay at our African Princess Beach Hotel. We are very happy to know that you have had an "excellent" vacation and that we have meet your expectations. We hope to see you again soon. Kind regards,

10/10 Loistava

Hilmar

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr schöne Hotelanlage. Etwas mehr Schatten am zentralen Pool wäre gut. Auch wenn man Sonnenschirme bekommt wäre ein Bereich mit einem z.B. verspannten Segeldach optisch und funktional hilfreich
Yöpyi 3 yötä marraskuussa 2021
Bakary vastasi 5.1.2022
Dear Guest, First of all, we would like to show you our sincerest gratitude for dedicating part of your valuable time to writing your opinion about our hotel and for trusting African Princess Beach to spend your vacations. It is a pleasure to read your positive comments about our services and we are very happy to know that we have met your expectations and your stay has been truly relaxing. We take note of your Suggestions to continue improving. We hope to have the opportunity to welcome you back to our hotel. Kind regards

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Comfy oasis in Banjul
The room was clean but the air-conditioning needs service. The place is secure but on the beach you have to deal with the overly friendly guys proposing horse rides, juice, telling you to support the locals and not listen to what the hotel told you. The hotel says nothing about the beach vendors by the way. But for a peaceful and restful stay with a clean beach and gentle sea-this hotel does the job. The breakfast could do with some creativity but again the few things they do are good. So less is more. The restaurant is 7-8/10 but they are a little slow so order ahead, go for a walk and your food will be ready. Alternatively, check out the Italian resto in front of the hotel. Pool is clean with ample space for laps and faces the ocean. Great after a long day of driving and negotiating to get on the ferry to Banjul. Btw, for the ferry, buy a ticket for your car and your passenger and calmly rebuff offers to bump you up in the queue unless you are in a hurry and then wait for the Gambian charm.
Yöpyi 1 yön marraskuussa 2021
Bakary vastasi 5.1.2022
Dear Guest, First of all, we would like to show you our sincerest gratitude for dedicating part of your valuable time to writing your opinion about our hotel and for trusting African Princess Beach to spend your vacations. It is a pleasure to read your positive comments about our services and we are very happy to know that we have met your expectations and your stay has been truly relaxing. We take note of your Suggestions to continue improving. We hope to have the opportunity to welcome you back to our hotel. Kind regards

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good location, very clean, friendly staff
Very good service but it was low season (I was there for work) so not everything was open and the menu at the restaurant was restricted. Most of the staff were lovely and helpful. A power cut on my first night from a thunderstorm was acknowledged but not really addressed until I insisted on moving rooms because my air con really didn't work properly. Signs round the pools when they are being cleaned to indicate how long you cannot use them for would be helpful. My room was excellent and very clean, the swim-up rooms are lovely. Very good location (I was working in Banjul city centre) and staff helped with arranging taxis and buying water.
Yöpyi 3 yötä syyskuussa 2021
Bakary vastasi 27.9.2021
Dear Valued Guest, Thank you very much for trusting us for your vacation. We thank you for sharing your comments on Expedia, as these help us to direct our actions towards the expectations of our customers, and they are also for us a source and tool for continuous improvement and endorsement of our commitment to meet the expectations of our Guest. We hope to see you again at the hotel in the near future. Kind regards,

10/10 Loistava

Ngozi

Yöpyi 6 yötä syyskuussa 2021

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Nice hotel really lovely staff, good location. Breakfast is ok
Yöpyi 3 yötä elokuussa 2021
Bakary vastasi 11.9.2021
Dear Valued Guest, Thank you very much for trusting us for your vacation. We thank you for sharing your comments, as these help us to direct our actions towards the expectations of our customers, and they are also for us a source and tool for continuous improvement and endorsement of our commitment to meet the expectations of our Guest. We hope to see you again at the hotel in the near future. Kind regards,