Shallowater Hotellit

”Room was clean. Staff were friendly. Good location”

”Very clean and well taken care of”

”Upon arriving we got stuck in the elevator for 30 minutes. The poor front desk lady was trying to help us, she thought we got out so she turned off the elevator. We were in there with no air and without the ability to press the alarm since the power was out. Thank goodness our cell phones worked in there. The hotel is really run down also.”

”Needs serious maintenance and cleaning.”

”Loud, unprofessional, poorly stocked, uncaring, dirty. The fire alarm went off in the hotel (with a blaring speaker in our room right over the bed) during the middle of the night BOTH nights we were there: for 48 minutes non-stop minutes the first night, then for a couple minutes the second night. Everyone went down to the lobby in their pajamas. Not a single announcement was made. I asked for a reason when I checked out and kindly asked if there was any compensation for the late-night...

”The room and bathroom were very clean. The stairways and elevator doors could use a bit more maintenance. The breakfast was good, with strong coffee, waffles, fresh fruit, and yogurt. Thank you for the wonderful welcome and hospitality”

”My daughter checked in before me on the afternoon and my flight wouldn’t arrive in Lubbock until late in the night and when I arrived The Room #103 given to us had a beep sound that wouldn’t stop, so I requested to change room immediately or we couldn’t sleep but on the new room #127 the bathroom tub was full of rust, the curtain not very clean and the shower was hard to make it work. In the morning, the breakfast buffet out on the lobby had flys all over it. Was going to stay for a couple...

”Run of the mill hotel.”

”Our room was very clean and the breakfast was delicious. The staff at the time of check in was pleasant to work with. Just note they now charge for parking, even though the Expedia posting says it’s free.”

”While at this property, my daughter's basketball team had a block of rooms, one room with a dead mouse in it. The GM was quick to apologize and offer a refund as we checked out within the hour of checking in. Also while trying to leave, there was intense rain. The entire entry way of this hotel collapsed and had water every where. I know this property is under new management and I truly hope whomever is tasked with that role can help get this place back in order with the potential it has.”

”The property is close to my doctor. It is well maintained. The only thing is the beds & pillows are hard.”

”Everything in the description was the complete opposite. No pool it was closed, no arcade, ac did not work. Staff did not want to assist with at least giving me my money worth of comfort. Overall experience was not good do not stay this place was not kid friendly at all”

”A lot”

”Breakfast was gross… over cooked, dry and lacking supervision of the area Room really could use a deep clean, how knows what the marks are on the wall”

”Nice clean quiet and very friendly staff”

”Todo estuvo perfecto”

”Not the worst hotel, but won’t likely stay again.”

”Staybridge is one of my favorite properties.”