Shap Rural Hotellit

”Stunning views, location and garden. Room was clean, food was good except my intolerance was not considered in all my food despite informing them in advance. Unfortunately let down by poor service of staff throughout the stay - front desk, waiting staff and duty manager. Especially the duty manager who asked for extra tips and charged us £8 for a pint of Diet Coke…”

”I have stayed at the hotel on a number of occasions and do so because I have confidence that it will be clean and well maintained. This is in contrast to a number of occasions where I have experienced disappointment when staying at other hotels. The general amenity of the Gateway is extremely pleasant and the staff have managed a relaxing and comfortable public area.”

”All good, nice clean room, good selection of beers and wine, decent area outside if weather permits, and a very enjoyable meal in the evening. The village itself is very quiet, but would certainly recommend if looking for an overnight stay to break up a journey north or south.”

”Our room was excellent very quiet with lovely comfortable bed, nice bed linen, towels and plenty of tea&coffee etc. Breakfast was delicious. We ate evening meals at the hotel which were homemade and great quality and reasonable price. New owners have taken over hotel just over 2 mths ago and we found them to be very friendly, welcoming and hard working. They're improving the hotel with new decor and have great attention to detail so I'm sure once finished it will be amazing. It's location is...

”Lovely staff and spa facilities”

”Lovely room and a comfy bed, super friendly staff and a fantastic breakfast in the morning. Top notch all round!”

”Delightful visit to The George and Dragon! Friendly and obliging staff, great pub, room and breakfast. Rooms renovated to a high standard and beautifully furnished. Loved the windows which could be opened to cool the room and bonus bath to relax in. Friendly bar staff when we had a drink in the pub before bed and lovely lady served us at breakfast. Really impressed and highly recommend a stay. 10/10”

”The staff were extremely friendly and helpful. Evening meal and breakfast were very good. The bed was extremely comfortable. The bathroom could do with some updating. Several significant cracks in the walls and evidence of water leaks around the heated towel rail and over bath shower head was leaking water out when running the bath taps. We only had one night so not really an issue for us.”

”Last minute booking here as needed to stop off on way north. was fantastic both as value for money, convenience, comfort, etc. Would use again”

”Property appears to have been recently made over, everything is new and fresh, extremely clean and although on the small side the rooms are perfect for overnight stays, comfortable bed and with more than enough tea/coffee supplies unlike a lot of places. The continental breakfast was excellent quality and plentiful. We could not fault the staff who were extremely friendly and helpful. Overall excellent value for money and we will definitely go back”

”Lovely place to stay and in a very good location. It has a lovely aesthetic and there was drinks and cake for guests waiting. I would leave a note for guests arriving early that they can leave their cars in the car park before check in as my partner kept going back to check with someone (anxiety) and there wasn't anyone around to ask. We stayed in the stargazer room which was quite small but cozy. My biggest issue with the room was the bed is noted as king size but it seemed like a double at...

”The staff were very obliging to us and our dog. The room opened on to the rear garden which was ideal. Just how you'd like a pub to be.”

”Such a nice relaxing place and walk away from the pubs and restaurants”

”The hotel was on the main street with shops and pubs all in walking distance. We were able to eat and drink at the Red Dragon. The only drawback was no on site parking so the car had to be left about 10 minutes walk away. This was the only issue the rest was great.”

”Just off a66 Close by local amenities Plentiful car parking Excellent facilities and accommodated a early arrival Superb carpets , curtains and bedding Breakfast was a delight with a particular shout out to the orange juice”

”There was nothing not to like , it’s a very warm and welcoming place , very well run , and happy staff, it was a brilliant stay for us . Maybe sale some Guinness x”

”Nice room & great location. Dinner was excellent although, strangely, they only offer a “single sitting at 19:30.”

”Very welcoming and comfortable stay at the Queens Head. Lovely old pub area and excellent food. All good quality and good value.”

”Nice location (quite remote and quiet) and friendly staff. Some gaps in the breakfast service, e.g. lacking glasses, plates etc. And the breakfast ended already at 9 which was very early for me. The condition of the hotel was quite worn-out and occasionally dirty, there were several spiderwebs and spiders in the hallway and the smell of our room was musty. ”