Hostellit – Shelby Farms Park

”What I did not like -- 1. Hotel was not up to Holiday Inn Express standards. 2. Room smelled musty 3. Breakfast - ? 4. THIS ONE will cause me not to stay at this location again. When we arrived and checked in on a Friday night for only one night. A $150.00 hold was placed on my charge card. This was in addition of the nightly charge of $150.00. I WAS NOT TOLD OF THIS AMOUNT OR TRANSACTION...We would not have stayed. This charge did not credit back till the following Friday...A WEEK..I did...

”I was disappointed with my stay at this hotel. The room and common areas did not meet basic cleanliness expectations, and it was clear that housekeeping standards need improvement. Unfortunately, the staff also wasn’t very helpful when I had questions or needed assistance. While no hotel is perfect, I expect a clean room and attentive customer service, and this property fell short on both. I wouldn’t choose to stay here again unless significant improvements are made.”

”Room was very comfortable. Cable TV a plus. The wall A/C unit was a little noisy. Conveniently located near a mall with plenty of eateries.”

”Clean room”

”The smoke detectors were churping and this hotel is in a bad part of town. p”