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Arvostelut: Palm Beach Shores Resort and Vacation Villas

4 out of 5
Palm Beach Shores Resort and Vacation Villas
181 Ocean Avenue, Palm Beach Shores, Singer Island, FL

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 138 kautta 367 arvostelua" "
Arvosana 8 - Hyvä. 125 kautta 367 arvostelua" "
Arvosana 6 - OK. 59 kautta 367 arvostelua" "
Arvosana 4 - Huono. 31 kautta 367 arvostelua" "
Arvosana 2 - Hirveä. 14 kautta 367 arvostelua" "

8,6/10

Siisteys

8,0/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Alanna

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
“Resort” is doing a lot of heavy lifting in the name. But what it lacks in modern amenities it makes up for in charm and atmosphere. The staff does a phenomenal job of making sure the guests are well cared for and feel welcomed.
Yöpyi 4 yötä toukokuussa 2024

8/10 Hyvä

Robert

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Did not like the Spa at all, food was good. Place was very clean.
Yöpyi 5 yötä toukokuussa 2024

10/10 Loistava

Timothy, Archdale

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024
PBSR vastasi 25.5.2024
Good morning...........Thank you for taking the time to share your experience and hope you were able to make some memories. Looking forward to have you vacation with us again in the near future.

10/10 Loistava

Mark

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä toukokuussa 2024
PBSR vastasi 24.5.2024
Good morning........We do appreciate you taking the time to let us know how much you enjoyed your vacation time with us and made some memories. Thanks for staying with us and we look forward to having you again to continue making your memories here at the Palm Beach Shores Resort.

10/10 Loistava

Cheryl

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Great resort. Great service!
Yöpyi 4 yötä toukokuussa 2024
PBSR vastasi 22.5.2024
Hi Cheryl........We do appreciate you taking the time to send us your feed back which will be shared with the staff.Thanks for staying with us and we do hope to have you vacation with us once again in the near future.

10/10 Loistava

Marilyn, Staten Island

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were caring, very helpful, made sure we were comfortable and enjoying our stay. premises and rooms were spotlessly clean.
Yöpyi 7 yötä toukokuussa 2024
PBSR vastasi 14.5.2024
Good day........We do appreciate you taking the time to post your compliments and this will be shared with the TEAM. Thank you for staying with us and we look forward to having you with us again.

10/10 Loistava

Douglas

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a great value for the money.
Yöpyi 5 yötä toukokuussa 2024
PBSR vastasi 8.5.2024
Good day..........Thank you for taking you time to share your experience which will be shared with the TEAM. Looking forward to having you with us once again soon.

4/10 Huono

Jeffrey

Matkusti ryhmän kanssa
Huonoa: Palvelut/mukavuudet
Its a senior citizen hotel. Not sure why except they have Bingo for them I guess that's a plus for the seniors. Very poor communication. Slow with requests and cleaning takes forever. I had to wait until 4PM to check in and that is not acceptable.
Yöpyi 4 yötä huhtikuussa 2024
PBSR vastasi 8.5.2024
Good day...........So sorry you had a bad experience during your stay but pleased to know you took the time to bring your experience to our attention. We will continue to work on improving our services. Please remember our check in time is 4pm and sometimes some rooms do take a little longer to be ready.Once again thanks for your review.

6/10 OK

Ryan

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Check in took forever, had problems running cc multiple times. Room was old but nice. Bed was comfortable Valets were nice and pleasant Local neighborhood was a bit loud at night, lots of beeping horns Would stay again
Yöpyi 4 yötä tammikuussa 2024
PBSR vastasi 16.2.2024
Good day.......We appreciate you taking the time to share your experience and we will do our best improve on our check in policies. We will share your comments with the staff. Looking forward to having you with us again.

10/10 Loistava

Thomas

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2023
PBSR vastasi 16.2.2024
Good morning..........Thank you for sharing your experience. Looking forward to having you vacation with us again in the near future.

10/10 Loistava

Carlos, LOXAHATCHEE

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
PBSR vastasi 6.1.2024
Good morning....Thank you for staying with us and we do appreciate you taking the time to share your experience. Looking forward to you vacationing with us soon.

6/10 OK

Steven

Hyvää: Siisteys
Yöpyi 2 yötä joulukuussa 2023
PBSR vastasi 6.1.2024
Good morning....Thank you for staying with us and we do appreciate you taking the time to share your experience.

10/10 Loistava

Marlene and Allen

Hyvää: Palvelut/mukavuudet
Great 2nd time at hotel. Everything was great
Yöpyi 4 yötä joulukuussa 2023
PBSR vastasi 6.1.2024
Good morning....Thank you for staying with us and we do appreciate you taking the time to share your experience. Looking forward to you vacationing with us soon.

8/10 Hyvä

Phillip

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
PBSR vastasi 6.1.2024
Good morning....Thank you for staying with us and we do appreciate you taking the time to share your experience. Looking forward to you vacationing with us soon.

8/10 Hyvä

Doris

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
The staff were very friendly, and service was very good. Convenient to the beach and restaurants. Had a nice pool area. We really enjoyed our stay. Thank you.
Yöpyi 4 yötä marraskuussa 2023
PBSR vastasi 28.11.2023
Good dayThank you for staying with us and taking the time to share your experience which will be share with everyone. Looking forward to having you again in the near future.

10/10 Loistava

Luis

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We love everything about this resort,it’s a five stars in every area the staff is very professional and friendly I’m sorry I cannot say anything bad because it was a wonderful experience my Birthday vacation love we are returning meet wonderful couples from other states love this place you don’t need to go out of the resort breakfast are great so is the server five stars
Yöpyi 4 yötä syyskuussa 2023
PBSR vastasi 19.9.2023
Good morning....Thank you for taking the time to share your experience which we will share with the staff. Looking forward to having you stay with us again in the near future and continue making your memories.

10/10 Loistava

aubrey

Hyvää: Palvelut/mukavuudet
Excellent location -close to beach and retail
Yöpyi 2 yötä syyskuussa 2023
PBSR vastasi 12.9.2023
Good morning....Thank you for staying with us and you taking the time to let us know how your stay was. Looking forward to you staying with us again to continue making your memories.

6/10 OK

Julie

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2023
PBSR vastasi 9.8.2023
Thank your for staying with us and taking the time to send us your feedback. Hope you had a great weekend.

10/10 Loistava

stevensaundra

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
every thing is there you need poo; beach food drinks everything
Yöpyi 2 yötä heinäkuussa 2023
PBSR vastasi 2.8.2023
Good day.....Thank you for taking the time to share your experience. Hope you were able to make some memories and is looking forward to another visit soon.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Had a hiccup checking in but MOD was able to take care of it and all turned out fine! Very lovely place! Will stay here again when back in West Palm
Yöpyi 2 yötä heinäkuussa 2023
PBSR vastasi 20.7.2023
Good morning.....We are so happy we were able to make your vacation memorable and turned things around at check in. We will share with the staff and look forward to having you with us again when next in the area.

10/10 Loistava

Beverly

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Family oriented.
Yöpyi 2 yötä heinäkuussa 2023
PBSR vastasi 11.7.2023
Good morning, Thank you for staying with us and hope you were able to make some memories. We do appreciate you taking the time to give us your feedback and looking forward to having you vacation with us soon.

6/10 OK

fabiola andrea

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great except nothing is included just room- paid for laundry parking every day and overpriced lounge chairs/umbrella plus tipping - made it way too pricey
Yöpyi 4 yötä kesäkuussa 2023
PBSR vastasi 27.6.2023
Good morning...We appreciate your feedback but the Resort does not own/operate beach services, parking or laundry equipment. We will definitely share with all involved. We appreciate you staying with us and taking the time to give your feedback.

10/10 Loistava

Kimberly, Albany

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved this property. It was in great condition very clean. The staff was super nice and very helpful. I will definitely be back!
Yöpyi 4 yötä kesäkuussa 2023
PBSR vastasi 24.6.2023
Good morning Kimberly. Thank you for spending your vacation here with us at Palm Beach Shores. We see that you had a great time which we will share with the staff. Looking forward to having you again soon to continue making your memories.

8/10 Hyvä

Amanda

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience! Loved the band on Saturday night and comfortable feel.
Yöpyi 2 yötä kesäkuussa 2023
PBSR vastasi 21.6.2023
Good day....Thank you for staying with us and we appreciate you taking the time to tell us about your experience which we will share. Looking forward to having you with us again in the near future.

10/10 Loistava

Theo

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
lots to do within walking distance
Yöpyi 4 yötä kesäkuussa 2023
PBSR vastasi 16.6.2023
Good morning....Thank you for you feedback which will be shared. Thanks for staying with us

10/10 Loistava

Roberto, pittsburgh

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Great super clean place on the bach
Yöpyi 3 yötä kesäkuussa 2023
PBSR vastasi 13.6.2023
Good day....We appreciate your feedback, which will be shared with the staff. Looking forward to having you again vacationing with us.

10/10 Loistava

Raymond

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
On beach
Yöpyi 3 yötä kesäkuussa 2023
PBSR vastasi 13.6.2023
Good day....We appreciate your feedback and thanks for staying with us.

8/10 Hyvä

Lino

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
n a
Yöpyi 2 yötä kesäkuussa 2023
PBSR vastasi 8.6.2023
Thank you for staying with us and hope to see you again soon.

8/10 Hyvä

Lauren

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved our stay overall!! Very spacious suite (though I wish I had had the option to choose ocean view online) with everything we needed. Parking is a breeze and is cheap (same cost whether you self-park or use valet!). The restaurant was great and the tiki bar was nice. Pool could be bigger but was nice and the bartenders ran around taking orders so that was convenient. My only complaint about the pool is that there isn't much shade, if you want it. They don't allow personal chair umbrellas so you're just stuck in the sun all day if you don't get the right spot. The beach access was great and you could bring your own stuff or rent. A beach walk is not for someone with trouble walking there because its a slant! I'm very pregnant and it was difficult and exhausting. The spa offers lots of services and I took advantage of a prenatal massage but was disappointed that they didn't have the appropriate pillow with holes so that I could lie face down (what you really look forward too besides the actual massage!). I don't think they should offer this service until they get one. The location was excellent! Close to stores, restaurants, a park with grills so we walked often! So convenient!
Yöpyi 4 yötä toukokuussa 2023
PBSR vastasi 26.5.2023
Good morning.....We appreciate your feedback and will pass on your recommendations to the departments responsible. We are hoping to see you again here vacationing with us in the near future and continue to make memories.

8/10 Hyvä

juan c

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice beach
Yöpyi 2 yötä toukokuussa 2023
PBSR vastasi 20.5.2023
Thank you for your feedback which we will share.Hope to have you again in the near future vacationing with us.

10/10 Loistava

bruce

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I’ve been a guest at PBSR many times and it is always a dependably great value.
Yöpyi 5 yötä huhtikuussa 2023
PBSR vastasi 19.5.2023
We appreciate your feedback and will share with staff. Looking forward to having you again.

10/10 Loistava

ALFRED

Yöpyi 6 yötä maaliskuussa 2023
PBSR vastasi 19.5.2023
Thank you for staying with us and hope to have you visit us in the near future.

10/10 Loistava

Thomas, Buffalo Grove

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location to the shops and bars. Nice set up at pool with food and drink and ocean Bathroom sink drains need to be checked. They drain very slowly
Yöpyi 4 yötä maaliskuussa 2023
PBSR vastasi 1.4.2023
We appreciate your feedback and will share with the staff. We look forward to having you again in the near future.

4/10 Huono

Krista

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed for 10 nights. We're 60 and pretty much the youngest guests. There's nothing wrong with that, if that's what you're looking for. The building itself has little to offer in the way of views of any water. The sliding doors in the rooms take two people to open. There's nowhere near enough lighting in the bathroom. The living area of the room has nothing comfortable to sit on if you want to put your feet up at the end of the day. Take out the uncomfortable couch and coffee table and put in a small sectional with recliners at each end. The beach area is owned by someone else so unless you pay $30 to sit in the beach chairs, you need to buy your own and take them with you where you will then be escorted either north or south of the beach property at the building. Excellent housekeeping staff. Hotel staff is very nice. Restaurant and tiki bar are filthy as is the glass doors and windows in the restaurant. The glassware hanging above you in the bar area literally have chocolate and residue on them. A $10 shower caddy to hang on the showerhead would have been really nice so there's at least some place to put soap/shampoo.
Yöpyi 11 yötä tammikuussa 2023
PBSR vastasi 28.1.2023
Good dayWe do appreciate your feedback and will definitely look into some of your suggestions. However just a little note from our end, we are currently working on the bathrooms and have completed some which will help with the shower caddy suggestion; sliding doors are also being replaced. We will pass on your experience to the other departments for them to improve the look and service. Thank you for staying with us and hope you will visit us in the future.

10/10 Loistava

Stephen

Hyvää: Siisteys ja huoneen mukavuus
We had a fantastic time. I don’t think I could have picked a better place to stay in this area. Downtown West Palm was minutes away for nightlife and dining. And there were numerous bar and grills with entertainment and dining right next to the hotel. Relaxing beach, access was very convenient, the food at the hotel was very good. Housekeeping was great. The entertainment on site was great, as well as within walking distance. Overall, very relaxing when we wanted to chill, as well as exciting when we wanted to go out. Will definitely come back to Singer Island. If your coming here, 4 things……rent the chairs and umbrella it’s worth it, rent a car so you can explore A1A, Juno beach, Jupiter, and downtown WPB, have dinner at Bimini Twist and have drinks outside at night at Bradley’s. I read a lot of the . reviews before I booked here and numerous ones mentioned it needing to be updated. Don’t let that sway you, the place is nice. The rooms were super clean and overall the whole property is upkept very nicely. Always someone at the front doors to open them for you and always a nice greeting by all staff members. It’s not a young crowd. If your looking for 20-30 yr olds, they’re not here. We seen maybe 3 families with young (but very very well behaved) children. The rest of the crowd was 40’s, mostly 50’s and of coarse, it’s Florida, some retirees that own units here. If your like us (mid 50’s) and want the relaxing vaca, but also want to go live it up. They both are here.
Yöpyi 6 yötä marraskuussa 2022
PBSR vastasi 12.11.2022
Thank you Stephen for your positive feedback which we will share with everyone. Looking forward to having you vacation with us in the near future.

10/10 Loistava

Doreen

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love this placed!!! The best staff you'd ever want to meet
PBSR vastasi 2.11.2022
Hi DoreenThanks for your positive feedback, which we will share with everyone. Miss seeing you on this trip but hopefully next year.

2/10 Hirveä

Rodobaldo

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nada, me gustó esa propiedad está pésima necesita una reparación total en las habitaciones y sobretodo los aires acondicionado que ya no sirven primera vez que voy a ese hotel que lo veo tan deteriorado, la comunicación es pésima porque yo puse la reservación para pagar en el hotel y cuando llegue le dije al señor que yo quería pagar en efectivo y me dijo que tenia que ser cuando me fuera a ir y el día de ayer cuando fui para pagar me dijo el señor que estaba que no que tenía que verlo echo el día que llegue entonces no se cual de los dos esta haciendo su trabajo mal en la habitación nunca entraron a limpiar nisiquira a recoger la basura, con esta mala experiencia no pienso volver mas.
Yöpyi 3 yötä lokakuussa 2022
PBSR vastasi 26.10.2022
Good morning, So sorry for what you experienced. Unfortunately we no longer accept cash up front. The only way we do not enter the rooms, unless there was a do not disturb sign on the door, as we have been giving service daily and again we are sorry as we do our best to service the rooms daily. We will take care of issues and continue to make improvements so as to accommodate our guests. Thanks for staying with us.

10/10 Loistava

Alan

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Very nice value. Property is in great condition.
Yöpyi 4 yötä lokakuussa 2022
PBSR vastasi 11.10.2022
Good morning...Thanks for your review and happy to know we were able to meet your requirements and you enjoyed the property. Looking forward to having you vacation with us in the near future again.

2/10 Hirveä

Steven

Yöpyi 3 yötä toukokuussa 2022
PBSR vastasi 8.10.2022
Thanks for your feedback and we will continue to work on the areas that needs improvement.

10/10 Loistava

Erin

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place was very clean! The staff was so helpful and friendly. They have live entertainment every night and conveniently close to restaurants and grocery store. We were pleasantly surprised at how great it was. I would definitely stay here again.
Yöpyi 4 yötä heinäkuussa 2022
PBSR vastasi 21.7.2022
Thanks for your positive feed back. We will share with the staff. Hope to see you soon!

8/10 Hyvä

Danielle

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It had a lot of activities, music, liveliness
Yöpyi 3 yötä heinäkuussa 2022
PBSR vastasi 21.7.2022
Good morning, Thanks for your positive feed back and we will share with the staff.

8/10 Hyvä

Randy

Matkusti ryhmän kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Customer service was great. Hotel needs an update. Old, worn down, and dirty in places
Yöpyi 3 yötä toukokuussa 2022
PBSR vastasi 7.7.2022
Good day: We do appreciate your feed back and will share

6/10 OK

Edwin

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 3 yötä toukokuussa 2022
PBSR vastasi 10.5.2022
We appreciate you taking the time to grade us and hopefully you will be back with us.

8/10 Hyvä

Dale

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay- did not get housekeeping ever? Did stop and ask for more towels to my room- didn't happen- the toilet did not flush well. But I would go back because of location.
Yöpyi 4 yötä huhtikuussa 2022
PBSR vastasi 3.5.2022
We are sorry you did not get your service during your stay. This could have been an honest oversight as we just started doing full service again since covid. Next time please call the desk and they would have taken care of it. Looking forward to having you again!!

10/10 Loistava

Sheron

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä maaliskuussa 2022

6/10 OK

Matthew

Hyvää: Siisteys ja huoneen mukavuus
Nice, but......
The Hotel was nice, however the AC unit in the room was very loud and old. we had trouble sleeping at night, even watching TV, it was so loud, we turned off to watch movies or shows. service at the restaurant and pool was very slow and the waiters were bad. the spa was excellent, both in terms of staff and masseurs. the pool staff were excellent.
Yöpyi 6 yötä maaliskuussa 2022
PBSR vastasi 29.3.2022
Hi Matthew....Thank you for your positive feedback which we will share. Thanks for staying with us and hope you will visit us again in the near future.

10/10 Loistava

Elizabeth

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
We loved our stay at this hotel. All suites, perfect location on the beach, U shape of building blocks strong winds while at the pool. It definately needs cosmetic updating but I wouldn't hesitate to go back. The management and staff were superb.
Yöpyi 4 yötä maaliskuussa 2022
PBSR vastasi 25.3.2022
Elizabeth, thank you for your feedback, which we will share with the staff. Looking forward to having you with us again.

10/10 Loistava

Eleni

Yöpyi 3 yötä maaliskuussa 2022

8/10 Hyvä

Peter

Yöpyi 5 yötä helmikuussa 2022

8/10 Hyvä

Robert

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä helmikuussa 2022