Hotellit lähellä kohdetta Smith's Castle

”Room was clean and the desk person was very courteous. Hotel appeared to be recently renovated and had a very comfortable bed. Very basic set up though. Could use USB outlets, a sitting chair and an additional shade/curtain that allows sunlight in while maintaining privacy. ”

”Excellent staff was very friendly and efficient. ”

”The welcome building is terrible. After a long drive we needed to use the restroom. It was behind the check-in desk and worst than a gas station restroom. Toilet couldn't flush and it was dirty and unkept. The outside of the property is in need of repairs. Very shabby looking. The first room we looked at was dingy looking and smelled stale. The second room was decent.”

”The staff was kind and helpful. Had a musty smell in the hall way. Breakfast was basic.”

”The staff were very nice and helpful (front desk, housekeeping, and breakfast service). Our room was on ground floor as we requested… no view but nice and dark for sleeping. Beds were super comfortable. We made it to one breakfast which was ok to good definitely liked the “make your own waffle” station. There were apples, bananas and coffee/tea available all hours. Wish there were benches or chairs to sit on outside the entrances, but this is a no-frills location next to the airport and...

”Friendly staff and check in. Our first room had a malfunctioning toilet so had to change rooms. Second room was better, refrigerator was not work on the second room. Renovations were on going so some construction noise was present as early as 8:12 am when we were assured that it would start after 9am. The beds and pillows in the room were new (feet like it). Overall, it was fine. I would consider a different property in the future if there was renovations on going. ”

”Everything was good but our toilet was not working upon arrival and once working it took a long time to flush with holding the handle down.”

”Clean Hotel, Friendly staff, surprisingly quiet given it's location.”

”Nice and breakfast was on point”

” Disgusting rooms and extremely disrespectful service. I booked through Expedia, and both rooms I was given were filthy—unswept floors, dried urine on the toilet, hair (including under the sheets), and trash under the bed. I was told there was no cleaner for two days and promised a refund that never happened. When I followed up, staff refused to help and were incredibly rude, telling me to “go through the third party” while ignoring Expedia’s attempts to contact them. One employee said, “You...

”The front desk was excellent and helpful”

”I would like to speak with someone about a redund or credit to my acount. I was unable to stay the last night due to no power and no elevator from the 5th floor. All my refrigerated items were lost and that was our dinner and desssert as well as the milk to drink. The first morning we were given access to a different room to shower in and get ready for a funeral and were told all things would be good by 9am. We returned from the funeral at 430 pm and still no power. After walking up the 5...

”Really enjoyed my stay. The Inn was 10 out of 10 In cleanliness. 10 out of 10 for Hospitality. Great experience and the breakfast was great as well. Definitely will be coming back. ”

”Only place I book unless it’s full. Was upgraded at check in so that was a plus ”

”Extremely helpful, courteous and professional. Would highly recommend the Pell. If i am in the Newport area the Pell is where i will stay. ”

”Perfect place to stay without children, with children, with or without pets. We had a great stay from the time we checked in. Front desk was very friendly and very welcoming. Our suite was very nice with comfortable, home feel to it. The only complaint we would have, which is nothing really, the controllers for the TV dont work very well so we just used our Hilton Apps. Lol problem solved. We will be back. It was a perfect weekend. Oh and the breakfast was very good as well. Thank you...