Smyer Hotellit

”Pool hours closed at 9:00pm to early to even enjoy the pool. ”

”The room was not very clean. Our fridge was leaking and the carpet was soiled. Overall, the hotel needs some work and improved housekeeping. ”

”Clean property and in a good location. Room was a good size. Breakfast was a little disappointing (wish they had more fresh healthy options). I was unable to work because I couldn’t stay connected to the wi-fi. I also couldn’t open any streaming services because the television in our room was unable to connect to Internet.”

”Large size room- I was pleasantly surprised at the size of the room with two queen beds. Room was clean and met our needs. We left before breakfast so I did not rate the amenities high as I didn't use any of them beyond the parking. ”

”This is a wonderful quiet, clean place to stay. Bed was comfotable & staff very friendly & helpful”

”Air conditioning didn’t work. Shower was pretty moldy. Bathroom door wouldn’t stay open.”

”Don't judge a book by its cover. The building' look from outside isn't too convincing. By the time we entered the front desk, the smellbwas clean and fresh. The frontdesk staff is polite. The room we stayed was clean, including everything in it (beds,carpet, floor, bathroom, refridge, etc). AC is working well. Breakfast: fresh banana n oranges, coffee, juice, cereal, oatmeal, breads, yogurt, and waffle. The hotel is easily to access from main road. It's only 4 mins away to the AT&T Stadium...

”Good breakfast. Standard but good.”

”The actual room and amenities were as one might expect for a well-run Comfort property. What set this hotel apart during our stay was the staff. They were incredibly friendly and caring.”

”It was adequate for our needs.”

”This is a decent place to stay but overpriced for the cleanliness and comfortability. First of all they do not maintain the rooms. There was something poking out of the floor that we stepped on so we had to wear shoes. The bathroom had not been cleaned good. Towels had dirt/stains on them. No one has cleaned behind the toilet in awhile. The hair dryer had never been cleaned. Most hotels use unlimited liquid soaps/lotions/shampoo and conditioner dispensers now, but not this hotel. The curtains...

”Staff was very nice and helpful. Water took a long time to heat up and then it was just warm enough to take a shower. There was no channel line up in the room and the tv doesn't have a guide option to choose channels and see what is on. ”

”Amazing ”

”We had to wait for over an hour for our room. And it had 2 beds both of the comforters were stained bad. The room was not vacuumed and the bathroom was not swept or mopped. Only had 1 towel and couldn’t get more. We had to pay extra to get to the concert cause of the wait to get in our room. We paid over $300 for this room when it is usually $85. And the morning we are checking out the manager only said they would refund $60 for the problems and was very unhelpful.”

”Our reservation was lost. They had rooms available but where 10X the amount we booked it for. There was not any type of notification that our room was cancelled or anything. We drove hours to get to the hotel to find out that we did not have one. The receptionist was not kind and we had to leave. Unfortunately, we had to go home because there were no rooms available in town and this hotel was not worth over $500.00 a night to stay in.”

”Great place with incredible staff and breakfast. The staff went out of their way to make us comfortable and assure our needs were met. This will be our place for visits to Lubbock.”

”Check in took over 30 minutes. Long line, slow computer system, very warm and stuffy in lobby. Staff was friendly and room was clean but towels were like sandpaper and had stains. The hot breakfast items were barely eatable. For a new-ish hotel, it was not well built or maintained. ”

”Great renovated property. ”

”Room was clean staff was helpful and friendly parking was good. I would recommend Quality Inn and Suites for your stay”

”Very clean, good polite front desk”