Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Rented house in December, March they rented to someone else, finally after calling over and over and saying calls would be returned and never were, they finally put the other people in another place and we got the house since we booked in December. Drive 4 hours there check in day to be told they rented to someone else and they put us in another place. We had planned our whole trip with family based around that house (we had stayed there the year before). My handicapped father in law was with us and cant do steps and only had one step into house, The place they put us in had 17 steps from bottom level to main level and then another 17 steps to upper bedroom level. We had 5 vehicles which fit fine with this house, the one they placed us in had 2. We called when we got to new place for maintenance was told they would let them know, they never showed up. The fact they never called us to even let us know we didn't get house and give us a chance to cancel and get refund,and let us drive 4 hours there and feel like we had no choice but accept replacement condo. We planned out whole trip based on the house, layout, and location. A phone call would have been nice, especially after what I had already went through with the house prior. Will never book with this company again, and we know alot of people that book through them for other houses during winter and summer months who will no longer rent from them again either. Disrespectful and unproffesional.