Somerset Hotellit

”Nice location close to lakes and makes a good location for a quiet countryside visit.”

”Clean and quiet. Reasonably priced. Convenient location. Comfortable bed. Refrigerator was not very cold, but shower was good and hot. Staff friendly, but not always available when needed.”

”I very rarely complain, I was looking forward to staying at the hotel. When we arrived it was late and the lobby, empty, was fairly dark (which I understand given the time frame), it took fairly long awhile for someone to come to the front desk. I rang the desk bell a few times until eventually someone came. I understand that the hotel is older but the rooms were filthy (more so the bathroom), just dirty. We went for breakfast in the am that was suppose to be open until nine and we arrived at...

”Don’t count on the television working and there’s no staff present on site.”

”The breakfast wasn't that great”

”Room was clean. Pool was closed and elevator was out of order. Check in and out was quick and easy”

”The breakfast was wonderful and kept stocked and clean. Front office staff was welcoming and kind. There was a snafu with our reservation and they were helpful and apologetic. The room itself left a lot to be desired. There was leftover food under the pull outcouch, the corners of the room were dirty and had pieces of the drywall on the floor. The chair was stained with something orange and flipping the cushion didn't make much of a difference. Overall, breakfast and the staff (front desk and...

”Relative new construction with a great staff.”

”The hotel was poorly staffed. The breakfast was not fully stocked and all hot options were cold. The person working in the kitchen complained to us that staff was not showing up to work, and she didnt have enough help. Our room was ok, but it was not that clean. Bathroom floor was not cleaned and there was dirt on on the moldings. The bed was ok. We will look for another hotel near Lansing next time.”

”We are”

”Very friendly staff, clean rooms, nice and quiet area. Definitely recommend fo anyone wanting to stay in jackson”

”Breakfast was decent ”

”The room was not clean just surface wiped down. Room service never came in to empty trash or replenish towels. They do serve a continental breakfast.”

”The room was clean. However, 2 of the containers were off the wall, laying on the counter. All three, soap, shampoo and conditioner were completely empty, and looked like it hadn't been filled in a while. The ice maker was broken and looked like it had been broken for a while. The hotels' web site advertises a continental breakfast. Nope. In fact, when we stayed there in 2023, they said that they hadn't served the breakfast since covid. They need to update their website to reflectthat there is...

”This is a very nice place to stay”

”There was nothing we didn’t like friendly staff nice place”

”This hotel was so horrible we couldn’t even stay there. The dirtiness, smells, broken furniture were so overwhelming we left after speaking with staff. I wouldn’t ever book there again. ”

”Clean room nice pool and hot tub”