Ulkouima-allas, aurinkovarjoja, aurinkotuoleja
Tarkista saatavuus

Arvostelut: Hotel Belair

5 out of 5
Hotel Belair
Via Capo, 29, Sorrento, NA

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 538 kautta 763 arvostelua" "
Arvosana 8 - Hyvä. 165 kautta 763 arvostelua" "
Arvosana 6 - OK. 34 kautta 763 arvostelua" "
Arvosana 4 - Huono. 10 kautta 763 arvostelua" "
Arvosana 2 - Hirveä. 16 kautta 763 arvostelua" "

9,4/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Kirsi

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
BELAIR IS NOT A FIVE-STAR HOTEL AT ALL !!!
A demanding customer comes to this hotel only once!! In my opinion "Luxury Hotel" is a REAL JOKE. 1. Breakfast: Very modest selection of dishes and very ascetical setting, not even tablecloths available on the service tables. No serviettes, but tissue-like papers. Buttons of butter and processed cheese floated in glass bowls in cold water. 2. Room: In desperate need of renovation and very modest. No complimentary water. Drinking glasses 1 per person (water, wine and prosecco from the same glass) and the glass was changed to a clean every other day. We didn't get the hair conditioner and body lotion until the day before we left. No disposable hand towels. 3. The swimming pool was under renovation and customers were directed to the neighboring hotel. At breakfast on the first two days we listened to the noise of the renovation of the swimming pool below the terrace. 4. Only awful public beach. The trail going down the slope to the beach was in poor condition. No signs when entering the beach area. The public beach which seemed messy and very unpleasant. 5. Not a 5 star bar. There were a few bottles behind the small and modest bar counter. No live music available. 6. Ignorant staff. 7. Etc, etc..!!! I WAS SHOCKED BY THE LOW STANDARD OF THE  HOTEL. Accustomed to five stars, this hotel is a maximum of three stars! In a review on the 13th of June, the customer says that he noticed bedbugs. I am really hoping we didn't bring them home from this awful hotel!!!
Yöpyi 4 yötä elokuussa 2022

10/10 Loistava

Jukka

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Täydellistä!
Upea hotelli kauniilla paikalla, lyhyt matka keskustaan ja rantaan. Erittäin hyvä aamiainen. Iso kiitos henkilökunnalla olette parhaita alallanne!
Yöpyi 3 yötä elokuussa 2019

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Erinomainen hotelli upealla näköalalla. Erittäin ystävällinen palvelu ja tehokas. Asiakas koettiin hyvin tärkeäksi. Ruoka oli todella hyvää. Voi suositella varsinkin aikuiseen makuun ja pariskunnille.
Yöpyi 5 yötä heinäkuussa 2019

8/10 Hyvä

Tuula

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2019

10/10 Loistava

Olivia, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tasokas hotelli huimilla maisemilla kävelymatkan päässä ostoskadusta. Hotellin ravintola erittäin hyvä.
Yöpyi 3 yötä lokakuussa 2018

8/10 Hyvä

Eija, Hämeenlinna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvän olon hotelli loistavalla paikalla
Ystävällinen ja ammattitaitoinen henkilökunta. Erityiskiitos ravintolan hovimestarille, Romantic Dinner-menu oli loistava ja ikimuistoinen pianomusiikin säestämänä. Tarjoilu nopeaa ja hienotunteista. Huone oli tilava, samoin parveke, jolta ihanat maisemat Napolinlahdelle ja Vesuviukselle ja toisaalta myös satamaan ja kaupungille. Mukava kävelymatka keskustaan.

10/10 Loistava

Not Provided, Espoo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Legendaarinen näky
Loistava tukikohta, jos on riittävästi aikaa. Lyhyenkin matkan siirtyminen autolla rai junalla kestää.

10/10 Loistava

Mona

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotel Belair is right outside of center of Sorrento. We loved the room and views amazing! Breakfast needs some work. Cold pancakes and not a large enough selection of hot food.We had gotten in very late one night they were so helpful in bringing us room service at 2 am.
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Jeongeun

Yöpyi 3 yötä lokakuussa 2023

8/10 Hyvä

Dawn

Yöpyi 2 yötä lokakuussa 2023

10/10 Loistava

Matt

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel Belair was the perfect hotel. Right beside Marina Grande, the hotel offered a quiet, clean and relaxing atmosphere that we will most definitely return to.
Yöpyi 3 yötä lokakuussa 2023
Gian Marco Russo General Manager vastasi 15.10.2023
Dear Guest,we are very pleased that we were able to ensure that you had a perfect stay at the Hotel Belair. I am especially thrilled that you enjoyed the cleanliness and the pleasant atmosphere and beauty of the location. Dear Guest,we are very pleased that we were able to ensure that you had a perfect stay at the Hotel Belair. I am especially thrilled that you enjoyed the cleanliness and the pleasant atmosphere and beauty of the location. Thank you again and I will be happy to show you and enjoy next season's implementations. Best regards

10/10 Loistava

robert

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Top quality.top service.beautiful accommodations!
Yöpyi 2 yötä lokakuussa 2023
Gian Marco Russo General Manager vastasi 15.10.2023
Dear Guest,thank you very much for the excellent evaluation you have given us. We are really pleased that we have met your expectations to the fullest, that is important to us. I would like to inform you that during the winter the property will continue the important renovation, both of the structure and future services offered. With the hope of having you as a guest again at the Hotel Belair so that you can enjoy the future improvements, I thank you and send you my Best regards

4/10 Huono

Albert

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 7 yötä lokakuussa 2023

6/10 OK

gerardo

Yöpyi 2 yötä lokakuussa 2023
Gian Marco Russo General Manager vastasi 15.10.2023
Dear Guest,thank you for your good review. I would like to inform you that during the winter the property will continue the important renovation, both of the structure and future services offered. With the hope of having you as a guest again at the Hotel Belair so that you can enjoy the future improvements, I thank you and send you my Best regards

8/10 Hyvä

Stephen

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
This hotel is all about the view. The room was ok by European standards. The plans was understaffed, possibly because we were approaching the end of the season. The priciest of our several hotel stays, it was the least special. We had to chase down someone to serve us at the pool. The housekeeper did not replace shampoo etc or coffee. The bright spot was the dining room and staff there.
Gian Marco Russo General Manager vastasi 9.10.2023
Dear Guest,thank you very much for your excellent evaluation of your stay. We are very pleased that you appreciated the location the standard of the rooms and in particular our dining service. I am sorry for the inconvenience at the swimming pool, we had a period with some staff on sick leave with still high occupancy in the house. Thank you again for your review and your advice, with the hope of having another chance to host you so that you can enjoy 100% of our services I send you my Best regardsGian Marco RussoGeneral Manager

8/10 Hyvä

Jun

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel staff was polite but not personable. Not 5 star service. We had issues getting to the hotel, but they hotel couldn't do anything to help booking car services despite multiple asks. The rooms were small and decorations were not up to 5 star standard. The restauarnt was excellent and the staff were very professional and friendly.
Gian Marco Russo General Manager vastasi 2.10.2023
Dear Guest,thank you very much for your positive review and thank you for the advice given. This winter we will continue the renovation of the hotel to raise our standards even higher, both structurally and in terms of the services we offer. I am very pleased that you particularly appreciated our restaurant with the quality of the food and the professionalism of my colleagues in the dining room. Thank you again for the nice review and I hope to be able to host you again to show you and take advantage of future improvements.Best regardsGian Marco RussoGeneral Manager

10/10 Loistava

Robert

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We absolutely loved our stay at the Belair. We chose an ocean view room with a balcony and it was breathtaking. The hotel is a bit dated perhaps, but to us that was part of its charm. The hotel was very clean and well taken care of and the staff could not have been nicer or more accommodating during our stay. The restaurant eating area (also used for a spectacular complimentary buffet breakfast) overlooks the ocean and the Sorrento harbor, offering some of the best views in all of Sorrento. There is a small but inviting pool that gets plenty of morning sun. The walk into downtown Sorrento is a short 15 minutes and we really enjoyed that every day. We really enjoyed our stay here and would love to come back again in the future.
Gian Marco Russo General Manager vastasi 2.10.2023
Dear Guest,thank you on behalf of the entire Hotel Belair team for the excellent evaluation you have given us. It always makes us happy when a guest writes us a positive review like yours as it gratifies us for our work and above all we were able to make you enjoy your well deserved holiday. This winter the property will continue the renovation and for the next season there will be many improvements in both structure and services offered. Thank you again and looking forward to hosting you again so that you can take advantage of future upgrades I send you my Best regardsGian Marco RussoGeneral Manager

8/10 Hyvä

Barbara

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Gian Marco Russo General Manager vastasi 30.9.2023
Dear Guest,On behalf of the entire Hotel Belair team we thank you very much for your positive review. We look forward to welcoming you again and send you our greetings.

10/10 Loistava

Laura

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
vacation
Beautiful hotel! High end experience. Amazing views. Good food. Loved the dining experience. Just a little disappointed with the pool service. Also ran out of towels.
Yöpyi 2 yötä syyskuussa 2023
Gian Marco Russo General Manager vastasi 19.9.2023
Dear Guest,Thank you so much for your excellent review, we are so pleased to have been able to make the most of your holiday. With great pleasure I will share with the chef your appreciation for the excellent cuisine, I truly hope to have you as a guest again at the Hotel Belair.Looking forward to another warm welcome I thank you and send you my Best regards

8/10 Hyvä

Sangeeta

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä syyskuussa 2023
Gian Marco Russo General Manager vastasi 1.10.2023
Dear Guest,Thank you for the positive review we appreciate it. I would like to inform you that the owners will continue the renovation of the hotel this winter and we would be delighted to host you again so that you can enjoy the new facilities and services.Thank you again and I send you Best regards

8/10 Hyvä

Chris

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location,views spectacular,staff very friendly & helpful.Advertised as having spa treatment facilities but they were offsite.
Yöpyi 5 yötä syyskuussa 2023

10/10 Loistava

Jorge

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2023
Gian Marco Russo General Manager vastasi 22.8.2023
Dear Guest,thank you very much for your excellent evaluation, we are always really happy when a guest leaves satisfied with his holiday. Thank you and with the hope to have you as a guest again at the hotel Belair we send you kind regards

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä heinäkuussa 2023
Gian Marco Russo General Manager vastasi 10.8.2023
Dear Guest,thank you so much for your excellent evaluation of your stay and our services. We hope to have you as a Guest again at Hotel Belair so that you can enjoy future improvements and have another unforgettable vacation. Thank you again

10/10 Loistava

Reza

Yöpyi 4 yötä elokuussa 2023
Gian Marco Russo General Manager vastasi 9.8.2023
Dear Guest,tThank you so much for your excellent review. We are grateful that you had a wonderful vacation at the Belair hotel. Looking forward to welcoming you warmly again we thank you and greetings

10/10 Loistava

Paula

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We had an amazing experience at this hotel! The service we were given was outstanding! We didn’t come across one individual who wasn’t kind and inviting. The hotel is well-maintained and extremely clean! It offers that genuine Italian feel and that’s the whole purpose of going to Italy. The breakfast buffet is excellent quality and delightful! The staff is very attentive to any of your needs. We sat on the balcony every morning, looking at the water, drinking our coffee and enjoying existing at this property. It’s a small walk to the city center, maybe 10 minutes. The walk is easy and safe. We did end up renting a scooter from the scooter shop that we passed on our first day of walking to the city center. We found this to be more accommodating for us. Our dinner reservations were on the other side of Sorrento. The hotel offers a gated parking area where your scooter is kept safe through the night. We most definitely would stay here again! It’s a great hotel that’s not in the heart of the city center, but close enough to where you get to enjoy a more calm, relaxing atmosphere and a short walk to all of the tourist sites, restaurants, shopping, etc…
Yöpyi 3 yötä kesäkuussa 2023
Gian Marco Russo General Manager vastasi 23.7.2023
Dear Guest,Thank you really very much for the excellent review. We are really glad to have fully met your expectations. We are glad that you appreciated the kindness, helpfulness and professionalism of the staff and I will be sure to share your appreciation with my colleagues.thank you really very much for the excellent review. We are really glad to have fully met your expectations. We are glad that you appreciated the kindness, helpfulness and professionalism of the staff and I will be sure to share your appreciation with my colleagues.Thank you again and with the hope that we can give you another warm welcome to the Belair Hotel we send you our Best regardsGian Marco Russo

10/10 Loistava

Carlos

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good location. Friendly staff. Amazing views.
Yöpyi 3 yötä heinäkuussa 2023
Gian Marco Russo General Manager vastasi 16.7.2023
Dear Guest,We are always glad to receive positive reviews because they motivate us to give more and more. We are very pleased that you enjoyed the location the view and especially the courtesy and professionalism of our Team, thank you.With the hope of hosting you again at the Hotel Belair I greet you

10/10 Loistava

Manuel, Weston

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property and location, great staff.
Yöpyi 2 yötä heinäkuussa 2023
Gian Marco Russo General Manager vastasi 16.7.2023
Dear Guest,we are so pleased that you enjoyed the location and management of Belair hotel , thank you for the positive review. I will share your pleasant compliments with my Team.Thank you

10/10 Loistava

Lauren

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Enjoyed my stay this hotel; staff was friendly and helpful. I would stay here again.
Yöpyi 4 yötä kesäkuussa 2023
Gian Marco Russo General Manager vastasi 16.7.2023
Dear Guest,thank you for the excellent review and the compliments to our Team. I hope to give you another warm welcome and let you take advantage of the new features for next seasonBest regards

2/10 Hirveä

Deepa, Ringoes

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
You get 2 star service for a 5 star price
Yöpyi 3 yötä kesäkuussa 2023
Gian Marco Russo General Manager vastasi 12.7.2023
Dear Guest,Thank you for taking your time to write the review. For me reviews are always important whether they are positive or negative because they can always help us to improve and identify particular needs. I investigated with my colleagues what had happened and also checked our registry, but no reports were found.I would like to express my regret that I did not have the opportunity to try to improve your holiday. With the hope of having another opportunity to make you return to our Hospitality. I apologize for any inconvenience caused and send you Best regards

10/10 Loistava

Felice

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lovely hotel. Great service. Excellet breakfast. Relaxing pool. Highly recommend.
Yöpyi 4 yötä kesäkuussa 2023
Gian Marco Russo General Manager vastasi 17.6.2023
Dear Guest,thank you very much for your excellent evaluation of our services and especially the breakfast service.We are very pleased that you enjoyed your stay at the Hotel Belair.I will be sure to share your review with my team.Thank you again and we we look forward to welcoming you again.Best regardsGian Marco Russo

10/10 Loistava

Steven

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was professional and accommodating of of our needs.
Yöpyi 7 yötä toukokuussa 2023
Gian Marco Russo General Manager vastasi 17.6.2023
Dear Guest,thank you very much for your excellent review. I am very pleased that you appreciated the helpfulness and friendliness of my team.Every day we do our utmost to ensure that you enjoy your well-deserved holiday to the fullest.Hoping to have you as a guest again at the Hotel Belair I thank you again for your positive review and send you my Best RegardsGian Marco Russo

8/10 Hyvä

Yaquelin

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was beautiful. Customer Service could have been better. Food was terrible. Worth every penny just for that amazing view every morning.
Yöpyi 5 yötä kesäkuussa 2023
Gian Marco Russo General Manager vastasi 17.6.2023
Dear Guest,thank you for the positive evaluation of your stay. We are happy that you enjoyed the beauty of the hotel and the magnificent view of the Bay of Naples and Vesuvius.I will keep my team informed and attentive to your recommendations.Thank you again and I send you myBest regardsGian Marco Russo

6/10 OK

Daniela

Yöpyi 2 yötä kesäkuussa 2023

8/10 Hyvä

Andrew James, Milton Keynes

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, fabulous views, comfortable rooms, easy access to local village but involved many, many steps which were slippery in the wet. The tiling surfaces around the entrance just off the car park we’re also slippery in the wet. All in all a super base for exploring Sorrento and the surrounding area with the calm of being a little out of the centre.
Yöpyi 4 yötä toukokuussa 2023
Gian Marco Russo General Manager vastasi 17.6.2023
Dear Guest,thank you very much for your positive review. We are very pleased that you appreciated the beauty and comfort of the rooms with their fabulous views.I will be sure to share with my colleagues your compliments on the service and kindness of the staff.I would like to inform you that the hotel has two main entrances, one by stairs and the other by lift according to the needs of our guests.I agree with you about the slippery pavement outside the car park, but it is municipal land and we cannot make any changes.Thank you again and with the hope of having you as a guest again at the Hotel Belair I send you my Best regardsGian Marco Russo

10/10 Loistava

Harry Micolta

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel Belair is the hidden gem of Sorrento! It offers the best views of Sorrento, the sea and Mt. Vesuvius. The staff is super welcoming, excellent service, and very clean and confortable rooms. Loved having breakfast at their balcony and the pool just take your breath away. Everything is walking distance, and they even have a private staircase to the marina, where you can enjoy delicious sea food. Loved our stay and can’t wait to go back.
Yöpyi 6 yötä toukokuussa 2023
Gian Marco Russo General Manager vastasi 2.6.2023
Dear Guest,Thank you for your excellent review. We are very pleased that you appreciated in particular the location for its centrality and magnificent view over the whole of Sorrento and the Gulf of Naples. It will be my pleasure to share your compliments with my team.Thank you so much and we are really happy that you had a nice holiday at the Hotel Belair.With the wish to host you again I send you my Best RegardsGian Marco Russo

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff at the Belair was wonderful! Everyone was so nice and extremely hard working. This was our second stay there and we will go again in the future.
Yöpyi 7 yötä toukokuussa 2023
Gian Marco Russo General Manager vastasi 2.6.2023
Dear Guest,Thank you very much for the positive review and the compliments on my Team. Every day we try to do our best so that guests can enjoy their well-deserved holidays.Thank you and we look forward to giving you another warm welcome at the Kotel BelairThank you again and send you my Best regardsGian Marco Russo

6/10 OK

Alexandra

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was friendly and the view from the hotel/room is amazing. However, we did not sleep well because of how noisy our room was and the bed could use an upgrade (was very hard.) You could consistently hear chairs scrapping across the floor and people talking, so we wore head phones/ear plugs. Overall, we enjoyed the stay and had a good time.
Gian Marco Russo General Manager vastasi 12.5.2023
Dear Guest,we are so pleased that you enjoyed your stay and had a good time.I am sorry about the problem you had with the quality of sleep if I had known about it I could certainly have acted to find a solution. Thank you for the report of the noise, I will be sure to remind my colleagues to be more careful when moving chairs.Dear Guest,we are so pleased that you enjoyed your stay and had a good time.I am sorry about the problem you had with the quality of sleep if I had known about it I could certainly have acted to find a solution. Thank you for the report of the noise, I will be sure to remind my colleagues to be more careful when moving chairs.I would have the pleasure of having you as a guest again at the Hotel Belair to make it up to you and to be able to give you the best of all services.Best regardsGian Marco Russo

10/10 Loistava

okan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
great view great location very friendly staff everything as perfect
Yöpyi 3 yötä toukokuussa 2023
Gian Marco Russo General Manager vastasi 12.5.2023
Dear Guest,Thank you very much for the excellent evaluation of your stay at Hotel Belair. We are very happy that you enjoyed the location and the professionalism and courtesy of the staff.I will be sure to share your compliments with my Team.With the hope of having you as a guest again to show you future improvements for the 2024 season I thank you and send you my Best regardsGian Marco Russo

10/10 Loistava

Fahti

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved the view of the sea and the town of Sorrento Bay, we loved our room and its size. The complimentary breakfast was of high-quality well-presented food with excellent service. The concierge was the most helpful in every way, particularly in arranging activities. Easy walking distance to Sorrento Center. Overall an amazing experience!
Yöpyi 7 yötä huhtikuussa 2023
Gian Marco Russo General Manager vastasi 12.5.2023
Dear Guest,we are very pleased that you had a great stay at Hotel Belair. Thank you for your excellent evaluation of our services and breakfast.Hoping to welcome you again at the Hotel Belair I thank you and send you my Best regardsGian Marco Russo

10/10 Loistava

Anantbir

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had an amazing stay, the staff is super nice and helpful and the property itself is gorgeous.
Yöpyi 2 yötä huhtikuussa 2023
Gian Marco Russo General Manager vastasi 1.5.2023
Dear Guest,Thank you very much for leaving your excellent feedback. We are very pleased that you had a pleasant stay and that you appreciated the kindness and professionalism of our staff.With the hope of giving you another warm welcome at the Hotel Belair Thank you and greetingsBest regardsGian Marco RussoGeneral Manager

10/10 Loistava

Marc

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing stay! The staff in the restaurant were amazing. Would highly recommend.
Yöpyi 4 yötä heinäkuussa 2022
LF vastasi 2.1.2023
Dear Mr. Marc,We are so happy to hear that you enjoyed your stay with us and the experience at our Calypso restaurant overlooking the bay of Naples and Sorrento coast. Even happier to hear that our staff here were courteous and very attentive to your needs.We hope you come back to us next time you're in Sorrento

10/10 Loistava

Zoe

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä kesäkuussa 2022
LF vastasi 21.12.2022
Dear Zoe,thank you so much for taking the time to share your rating on your recent stay at our hotel.It was a pleasure welcoming you at the Hotel Belair and we are thrilled to learn that you enjoyed your stay.We do hope you will be visiting us soon!Kind regards

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotel staff inappropriately touched my wife
WARNING! Avoid Belair Hotel in Sorrento Italy at all cost! A hotel staff member touched my wife inappropriately and when we left the hotel due to this they refused to refund us. They said it would be our word against theirs. DO NOT STAY HERE!! We have traveled all around the world and have never experienced anything like this. We brought this information to the hotel managers and they kept dismissing what happened. When we decided to leave due to this issue, as we didn't feel comfortable staying at the hotel, they refused to refund us any amount. We then informed hotels.com of this issue and they said that the only way to get a refund would be if the hotel agreed to do so. It is absolutely unbelievable that this hotel did not take responsibility for what happened. Not to mention, we didn't even stay there. There are cameras all over the building and inside the hallways, which would have captured this criminal behaviour and they refused to look into it. DO NOT STAY HERE. We have also reported this.
Yöpyi 2 yötä elokuussa 2022
GM vastasi 22.11.2022
Dear GUESTS,First and foremost thank you for taking the time to share your opinion with us.We would like to express our apologies that you had a negative experience in our Hotel, but we feel that your comments do not really match what happened during your stay.We have deeply investigated on your case and we'd like to inform well to all our valued guests how the things have really turned out.We have notice, that the guests had a quarrel and the wife requested to book another room, only for her, not disclosing to the husband the room number and the floor. The front staff made the best effort to satisfied her request and assigned the extra room for one person, despite the Hotel was fully busy during the high season. During the evening the wife was very drunk and stumbling, she was not able to find her room making noise along the corridor of the rooms, knocking to all the doors and disturbing the other hotel guests’. The lady asked to our bell man staff an help to show the way for her room. In meantime the husband was looking for wife's room in all the hotel and met her in the corridor while our polite staff member was helping the lady to reach her room, since she could barely stand. At that point the drunk lady said to the husband that the bell man was escorted her in order to make him jealous and to make up with him later. We strive every day to deliver the best experience to our estimated guests, but in this case we are sorry to be blackmailed with a false report only to get a refund for a "lovers' quarrel".Best regards

10/10 Loistava

Hakon

Yöpyi 5 yötä heinäkuussa 2022
LF vastasi 25.11.2022
Dear Mr. Hakon,thank you so much for sharing your positive opinion!We do hope to see you soon! Warmest regards

10/10 Loistava

Gordon

Yöpyi 7 yötä lokakuussa 2022

10/10 Loistava

Aaron

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The best part of the stay was the beautiful view from the balcony. The room was clean. Nice size. The bathroom was big. The decor around the hotel is not modern, but I did not expect it to be. It is a traditional Italian hotel. Breakfast was nice and again the best part was eating on the balcony overlooking the water. I have no complaints and would stay there again!
Yöpyi 3 yötä lokakuussa 2022
LF vastasi 26.11.2022
Dear Mr. Aaron,Thank you for rating us 5/5 and for sharing your wonderful review following your recent stay with us at the Hotel Belair.We are delighted that we were able to provide you with such a wonderful experience.It is a great pleasure to read your kind words about our services, staff and location.We would be delighted to welcome you back soon.Warmest Regards

10/10 Loistava

Warren

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic stay. My wife and I had an Italian honeymoon and this was our first stop. We couldn’t have asked for a better stay. The staff was fan-freaking-tastic. The dinner and breakfast was very good. We had the most amazing views anyone could ask for and the hotel is a quick 15 minute walk into town. Hotel looks a bit “old school” but the views, staff and food(especially late night room service) more than make up for it. If views are important to you, this is a must book.
Yöpyi 3 yötä lokakuussa 2022
LF vastasi 25.11.2022
Dear Mr & Mrs Warren,thank you for sharing your positive review following your recent stay at Hotel Belair, Sorrento. We are so thrilled that you had a wonderful time with us, and that the team did their best to satisfy your all your needs and to make your stay more than memorable.It would be a pleasure to welcoming you back soon Kind regards

6/10 OK

Sadie

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
My husband and I stayed in Sorrento for part of our honeymoon. Unfortunately, it rained the entire time we were here, which bound us staying in our hotel rooms often. This is the most expensive hotel we paid for during our entire honeymoon and was by far the highest disappointing one. We stayed in other hotels with lower prices that felt way more luxurious than this. It is true that everything along the coast (especially near Amalfi) is more pricey, but the hotel we stayed in down the street a couple nights prior (a 4 star) was cheaper and way nicer than this. My overall reaction to Hotel Belair is disappointment. This hotel is listed as 5 star but barely feels that it should be able to claim this rating. I would describe this hotel as staying at a Comfort Inn but with a nice view. There was mold in the bathrooms, the mirror was rusting, the lighting felt like a jail cell, the bathrobes were scratchy and very used. Overall it all just felt unpleasant. The staff, however, were very friendly. This is a different than what I had read in other reviews. We were pleasantly surprised. I do not recommend spending your money to stay at this hotel. Save your money and stay literally any where else in Sorrento.
Yöpyi 3 yötä syyskuussa 2022

10/10 Loistava

Ronnie

Yöpyi 3 yötä syyskuussa 2022

10/10 Loistava

Natalie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel with amazing views. Very helpful front desk staff, great breakfast on the beautiful balcony. Comfy bed. A great experience.
Yöpyi 4 yötä syyskuussa 2022
LF vastasi 25.11.2022
Dear Natalie,Thank you for sharing your lovely feedback following your recent visit at Hotel Belair, Sorrento.We are delighted to read that you had a great time with us, highlighting our stunning views over the Gulf of Naples, the breakfast, our front desk team for their excellent service and our comfortable rooms.Thank you again for your opinion hopefully to welcome you again soonWarmest regards