Sotterley Hotellit

”Great location, std double room great value, staff very good , great breakfast, all round very good value ,will book again”

”Staff very”

”The location is great as it is very central to the town. The staff were all pleasant and helpful. Very clean room which had everything that I needed for a comfortable stay. Lovely cooked breakfast, too. ”

”Beautifully furnished and tastefully decorated. We stayed in new lodge type accommodation which were very comfortable”

”Nicci was so helpful and kind, much appreciated. Simple check-in, great instructions, no fuss. Highly recommend and would stay again. ”

”Radiator not working so room was cold, tap on bath rattling and water spurting out took ages to fill bath. Shared room with a dozen ladybirds..canteen downstairs never open. Unlocked and unsafe left luggage hall.i came fownstairs a few times about radiator in the night and noonf on reception rang number on desk but it wasnt regonised. Reception not manned at all times.. the room was big and lovely and location good.”

”Excellent with the exception of breakfast. The food was great.”

”due to the age of the property, very cold. poor wifi again possibly due to the age of the property. Staff very friendly and helpful”

”Two criticisms of the bathroom. The soap and shampoo bottles were unreachable when I was having a bath. Far too high, only useful for a shower or at the basin. Also the non slip patches in the bath were very uncomfortable to sit on. Did the designer of the bath ever try to take a bath??”

”The staff were always helpful and always working hard, especially the lady who did the breakfast. Would stay again Well done to all.”