Sound Hotellit

”The bathroom had mold. The ceiling tiles are broken. The room really needs a refurb. The main door is broken and sometimes doesn't open or opens very slowly. I've stayed at much better maintained premier inns in the past so this was a huge disappointment.”

”Mukava pieni hotelli, todella hyvä palvelu. Ei ihan keskellä kaupunkia, mutta kuitenkin lähellä keskustaa ja kävelymatkan päässä rautatieasemalta. Kaunis vanha rakennus”

”Nice comfortable room for an overnight stay with the dogs”

”Clean room, warm and good food.”

”Close to venue, parking and bars”

”All fine”

”Ideal place for a quiet, relaxing stay. The staff could not have been any more helpful or accommodating. Excellent breakfast with plenty of choice, plus a fresh light bites menu available all afternoon and into the evening.”

”Welcoming staff”

”Beautiful hotel. Stayed one night but wanted more. The staff were great. Thanks Oscar for looking after us. Room is clean and very comfortable. Breakfast was worth it. ”

”Convenient location”

”Hôtel très bien situé, facilement accessible de la gare ou de la gare routière. Le centre ville n'est pas très loin non plus, les balades le long du canal sont plutôt agréables. Je recommande vivement cet établissement pour un séjour à Chester.”

”Me and my daughter had a lovely stay here. Breakfast was lovely too and Rebecca couldn’t of made you feel more welcome , lovely place to stay would definitely recommend!”

”The host greeted us on arrival and was very welcoming and friendly; assuring us that if we needed anything further to let her know. It was very well equipped: fridge, kettle, microwave and toaster, not forgetting a jug of fresh milk. Would definitely stay here again.”

”Wonderful stay and a lovely room. Had breakfast both morning - delicious though service was a bit slow and had to go ask for buffet table to be replenished - could ba bit more attentive. Had evening meal both nights and food was delicious and excellent service ”

”We had a comfortable stay at Upper House and slept well. Breakfast was enjoyable, and we also had dinner during our visit, the food was lovely and a real highlight. However, the room cleanliness was fairly basic and could be improved. The staff were polite but didn’t come across as particularly warm or welcoming. The property itself feels quite dated and would benefit from modernisation, as it seems to have remained largely unchanged for many years. It’s also worth noting that the venue hosts...

”À la carte breakfast was good. Staff was extremely friendly and helpful.. rooms are slightly dated and the carpets could use some upgrading. Overall, our stay was fantastic though.”

”Free parking comfortable clean beds. The was sum what a bit grubby really could do with a deep clean & a spruce up. Tv signal absolutely rubbish. Ok for a base just to get your head down. Staff are polite & pleasant. Greggs next door. ”

”The hotel was under renovation and not providing any hot food only continental breakfast, as a diabetic I couldn't have the bread, yoghurt, cerials, jams or croissants. The continental breakfast were £15. We were not informed about the renovations before arrival, if we were we would have c. Cancelled. ”

”Breakfast was good as was service in hotel. However I wouldn't recommend if going with children/babies. Limited facilities (no fridge in room, limited storage space for unpacking) and pool depth is 1.1m only in small section of pool with limited usage times for children, rest is 1.4m. Location itself was decent -15/20 mins from main centre. Didn't eat lunch/dinner at hotel so can't recommend. Hotel garden was nice. Free parking on site.”