Residenssit – South Lake Tahoe

”Black Bear Lodge was such a nice surprise! The rooms and decor are tasteful and very comfortable, and the true test is the quality linens and towels and extra pillows without asking. The grounds show personal touches like flower beds, raised planters, terraced areas with multiple seating options, and best of all is the total peace and quiet. You are close to South Shore if that is your thing, and skiing at Heavenly in winter is right up the road—you can see Gun Barrel from your room. The staff...

”The hotel was insanely loud. Loud banging throughout the night that almost sounded like construction, yelling, doors slamming, car alarms going off throughout the night. The bed and pillows were very uncomfortable and the sofa in the room had multiple dark stains all over it. The room did not look like it had been wiped down at all. Online, the pricing showed that I would owe $34 at the hotel... Ended up paying over $80 for undisclosed fees. Parking lot entry and exit wasn't working, so it was...

”hi when i checked in, there was no hot water, and even a call to the front desk asked to continue run the hot water for 10-15mins. I did so and still no hot water. I have requested for a room change. However, when I requested for an earlier room cleaning, only the bathroom towels were replaced, nothing else. Overall, it was not a pleasant staying experience. I would say the chances for next stay is low with this chain.”

”Nice hot tub”

”The chalet was very comfortable and quiet accommodation with generous sized bathroom and shower. Easy check-in and out. Great communication from the get go. Would stay there again.”

”The room was not vacuumed when we arrived”

”This was a very convenient location and parking was very easy and close to the room.”