Great location but hotel is dated, tired and needs some love
When trying to ring reception prior to arrival, very frustrated as it kept going to ansaphone, didnt get ring back and just felt that for such a large hotel having someone answer the phone is fundamental, we tried at least 6 times between 10am -11.30am on a Saturday morning
We noticed Stains on carpets in corridors, rubbish in stairwells, walls were marked
Room was fine, clean but quite old fashioned
Breakfast was ok, buffet style, self service, but slow to replenish empty food, ie no eggs, juice jug empty, only one hot drink machine working
The stay was fine, definitely no more than 3 star