Hotellit uima-altaalla - Southleigh, Colyton

”Neil and Rosemarie were excellent, very friendly but professional and nothing was too much. Facilities excellent, rooms excellent. Parking excellent. Looking forward to our next visit. Hotel is so convenient for River Cottage and the lovely Lyme Regis. ”

”Terrible customer service. I was told directly by the hotel that changing my dates would be okay, but when Expedia asked them to issue the waiver needed, they refused. So in reality they said what sounded nice on the phone, then failed to back it up with action. Very misleading and extremely frustrating to deal with. Friendly at first glance, but completely unhelpful when it actually mattered. I would not recommend this hotel.”

”We were not informed of the internet password. We did not have any hotel information available as it transpires the info booklets were behind ghe reception desk. We also tried to walk into the town but could not because the gate is coded. We did not know this prior to walking as we had no info. The radiator in the bathroom was scolding hot. We did advise reception and supposedly it was repaired. Sadly it was not .. we slept with three windows open and two fans running all night! Interestingly...

”Was very disappointed at being charged extra to park the car because we booked through Hotels.com. Only received a refund when we complained and pointed out that had I come and just bought a coffee I would have been eligible for free parking as I would have been considered to be a customer. But not considered to be a customer when staying overnight. ”

”We will be back.”

”All good ”

”Perfect idyllic spot with a beautiful, comfortable and luxurious Lodge. Highly recommended for a peaceful retreat. ”