Hilton Hotels – Southside, Richmond

”The Hotel Staff was nice and the beds were very comfortable, however the top portion of the freezer was frost bitten and wouldn't close. My sister is diabetic and needed to freeze her medicine. We called the front desk, but nothing happened until she spoke to the manager. Maintenance did come right away. However, because the refrigerator door didn't close the night before, all of the ice melted before hand. Management was willing to switch out the refrigerator. ”

”Wonderful stay. Front of the house was super nice! Helped coordinate with a partnering hotel so I could wash my clothes. ”