Chalet't – St Helens

”I found it deeply disturbing that some guests were permitted to sit in the foyer, lounge and breakfast room in their pyjamas and moreover, to discover that this practice is acceptable with Mercure St Helens, Merseyside. All of which made our stay an uncomfortable one.”

”Cheap and cheerful however the manager changing the keypad code during my stay was a pain got locked out on the second day - lady at the facility said she’d sort it but didn’t work again”

”Hotel and staff were great , food at breakfast and dinner were great , good size portions, although we were charged different prices from what was on the dinner menus , only downside was the reception was at the bar , I think it should be separate , if the bar is busy ( which it was ) as we arrived early Saturday evening you need to wait , but overall everything was great”

”Nice”

”The host was there to greet us which was nice and gave us a tour of the property. The room we stayed in was clean and very spacious and had a lovely big bathroom ( maybe consider a rail in the shower to hold on to) as well as a big sofa in the bedroom to chill. There is not kettle in the room however it's a short walk to the communal kitchen for to make a cuppa or food. Your allocated a shelf in the fridge to store food. We had 2 chihuahuas with us and they had a lovely space to run about as...

”Nice wee house, perfect”