Management was genuinely helpful and responsive throughout our stay, which we appreciated. However, the condo had several issues that should be addressed because they affected the overall quality of our visit.First, the carpet was noticeably dirty as soon as we walked in. It gave the condo an unclean feel from the start.
Second, we weren’t able to control the heat or air because the thermostat was locked. This made it difficult to keep the condo at a comfortable temperature, especially with different people needing different settings.Third, the listing advertised two bathrooms, but it didn’t mention that one of them is a Jack-and-Jill style. For two couples traveling together, this setup lacked privacy and wasn’t what we expected based on the description as the other bath is on first floor.They make it sound like beach chairs are new and everything else but they are using the same pictures and welcome paper from 8 years ago and the beach chairs are old and not usable and only 3 of them also.Lastly, the dryer stopped working on our second day, which was inconvenient since we packed expecting to be able to do laundry during the trip.With all of these issues combined, the condo didn’t match the 5-star reviews we had read beforehand. Management was great, but the property itself needs some updates and clearer listing details for future guests.The owners also tried to offer a 70-100 refund for 5 Star review and this is probably why it's still getting 5 Stars its not worth