Red Roof Inn – Staten Island, New York

”They took good care of us on our trip.”

”I don't usually do this, but it was bad. We stayed for a week. Not too terrible the first 5 nights. Then I needed to extend another night, the lady at the desk couldn't help me do so, said to come back in the morning for someone else to do it. Next morning she's asleep at the desk. Smh. Then extended another night. Got in late, only to find the toilet dont flush, shower was scalding, or cold. No in between. Desk says so sorry, if you stay again we will put you in a different room. Oh thanks...

”This is no longer a hotel!!! They converted it into a shelter but still allow people to make reservations??? An absolute nightmare having an exhausted baby, a front desk worker who was not helpful in offering solutions to the fact that suddenly we had nowhere to stay with no warning. Absolutely unacceptable.”

”The room was really neglected and had bed bugs. Didn’t sleep there left early”

”The room did not meet my expectations and the price I pay. The blanket and bed sheets felt very itchy and uncomfortable. I did not sleep well during my stay. I requested the cleaning staff to replace the blanket/sheets otherwise the room was not cleaned unless I asked . The bathroom was old and run down and need a major of maintenance. Overall, the condition of the room and what I pay did not meet for the high rating. This was overpriced and disappointed.”

”It was one of the worst rooms I've ever seen.”