Sterling Hotellit

”Although we had to cancel our reservation, everyone we spoke with on the telephone was professional, understanding, and kind.”

”Clean hotel fairly quiet area easy for check in check out close to many food places have stayed here multiple times now”

”Amazing ”

”Yes”

”Muy limpio y tranquilo”

”Clean and pretty new hotel. Location very good for us. Breakfast very expensive. Nothing special but ok.”

”Due to the storms it was not a good sleep very loud. Staff were helpful that I was able to do a later check out.”

”Very friendly staff”

”The parking lot is in desperate need of repair, there were large pot holes that were quite wide and filled with water as you entered the parking area. I thought an extra light or two would have been nice in the parking lot/walkway area. My room was a king, there was no grab bar in the shower, which would have been helpful to have. I did love that the shampoo, conditioner & bodywash containers were stuck on the shower wall with pumps on them, no need to have travel size bottles! Everything else...

”The security was aggressive, unfriendly, and unreasonable. He was rude to us and children and called the police. No violation was cited. ”

”So clean and neat”

”Upon arrival the staff member didn’t acknowledge my presence as I stood there in front of her. During check-in the staff member informed me the pool was closed (which was the main reason we were staying in a hotel), but told me that we could use the pool down the street. She said she would give them a call to let them know we were coming. In the end she forgot to call, and I had to go back into the hotel to remind her. During check-in she also insisted the she gave me keys for two rooms when she...

”Literally disgusting. My roomed smelled like cigarettes and mango vape. Stains all over our sheets. I would pay the extra 30 and stay somewhere else. ”

”The check in process started good until we learned that the property was under renovation and breakfast is a grab and go bag. That was disappointing but not that important to us. However it was the bathroom situation that repulsed us. The tub was yellow and the shower knob looked moldy. We mentioned the situation to the front desk and to see if they could clean it but was told cleaning crew was not available but if we want we can be provided with material to clean it ourselves. The manager was...

”Little out dated but good”

”Unexpected charges to park. We are in Natick, not Boston, $10 to park a car is insane. The room I had (334), had a shower from the side wall. Not convenient at all, let alone the shower head was one you find in a camper. Water pressure was terrible (worst than a camper), and it was either luke warm or scalding hot. No happy in between.”

”Breakfast crew was incredible ”

”Our room was great. Very comfortable, clean and quiet. Perfect for what we needed for a one night stay. This room would also be great for a longer stay. Very spacious and a great layout. ”

”Very nice furnishings, clean”