Majatalot – Stoke-on-Trent

”Good amenities. Clean. Comfortable.”

”I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process”

”When i arrived i was sent the code to the key safe to get the keys. When I opened it there was no key in the safe. Having phoned the contact number and cutting a long story short a member of staff had gone off with the keys in his pocket. Also there was no shower gel in the shower. The kitchen is communal and the walls are not thick and I was awaken by the sound of cups being knocked together at approximately 6 am.”

”The room was very clean and tidy! Staff are very friendly, the breakfast is amazing very filling! And the parking is very easy too access but when there are a few guests staying the car park can get very tight, overall really good and best bit its only 17 mins drive too Alton towers from there ”