Residenssit – Stoke-on-Trent

”Somewhat quiet. The owner was vwry nice and welcoming. Riim was adequate however it was small so luckiky we did not take up our suitcases. A small fridge was provided which was useful. What would have also been been useful was a jug or bottle of water. It was very hard to fill the kettle from the bathroom sink. We couldny understand why the bed was unusually warm and a bit sticky. Is the plastic under the mattress protector necessay? Nice stay.”

”Me and my wife stayed at this hotel just recently has we attended our daughters wedding..The young lad who met us was very polite and helpful..if we visit here again we would definitely stay at the moor ville hotel ..and we thought the price was very good too.. kind regards Gwynfor Nash”

”Polite staff made the check-in/out easy”

”The hotel was fine, friendly staff and delicious meals. I personally had problems with the lights going off and they were not responded to immediately because the man that does only arrived on my final morning. I would recommend it.”

”Breakfast was great, staff were very help except Paul at the front desk, wasn't welcoming like other wonderful staff. Maybe having a bad day or something else. Overall it's a wonderful place to be and I will highly recommend.”

”Bathroom needed updating there was mould and the floor was coming away. The building is old, the whole room shook when people were moving around upstairs.”

”The room we stayed was so poor quality and too old nd very less maintained. The full carpet was dirty and stains with a very bad smell. The wardrobe in the room doesn’t have a door . The bathroom roof has a very big mark of dirty water leakage from the room or bathroom ups stairs. There is not even a shower curtain n the bathroom , so that we couldn’t bath . The tiles , window and window re covered with mold and not cleaned for ages . The room is not at all in an acceptable stage to stay or give...