Hotellit kohteessa Summer Village, Westford

”The staff was very nice. And the place was perfect with a great price.”

”The hotel management could be more careful about making sure the room is properly equipped. Blankets, drinking cups, hairdryer, iron, reading lamp, etc. None of these were in the room upon arrival. Television did not work correctly or did the remote. Staff was friendly and accommodated us by request.”

”Poor quality. Stuff was still frozen. ”

”Very friendly staff”

”Absolutely beautiful house. The owners are so kind and the breakfast is amazing.”

”Food, staff, and room was so nice!”

”What a wonderful spot. Nice big rooms, wonderful breakfast and so walkable to Concord. Highly recommend.”

”This is a great little gem of a hotel in Salem, nothing fancy, but is exceptionally clean, with friendly staff, quiet surroundings, and access to lots of amenities. I stay here periodically when I am in town for work, and I always feel really happy that I did.”

”I checked in to a room and within an hour, another guest walked into my room with card access. When I addressed this with staff, they blamed the previous guest for not turning in their key when they requested a room change. I was told their policy was the guest would leave their key in the room when they leave which I find to not be appropriate since they more placed responsibility on the previous guest. There are several opportunities in which the key can be deactivated including when I...

”It's a nice luxury stay with staff that presents friendly and professional customer service.”

”Very good and clean good breakfast we love it ”

”The room was comfortable and clean. The bed was comfortable, the breakfast was very good, plenty of parking and the staff was very friendly and curtious. ”

”The room was beautiful, clean up-to-date quiet I stayed here a few times”

”Overall nice and cozy place. Very good beds and I loved they had real duvet covers. Also I appreciated the water fountain. I think that paper plates and plastic utensils were out of place. Anyhow the breakfast quality was good. The staff was ok, but definitely not friendly. Never said good morning etc. So I didn’t feel welcomed to this hotel. (We spent 3 nights.) Backyard view to the hill was stunning! ”

”Pull out sofa blanket from clean linen bag was dirty. Otherwise, no complaints about the experience. ”

”Check in was understaffed. Lobby had people checking in drinking. Had a late checkout and my keycard was turned off so I was Locked out of my room.”

”Great and friendly service”