Perhehotellit - Sutton Coldfield, Birmingham

”The food was really good, both in the evening and at breakfast. one draw back was that breakfast is served in a small restaurant which soon becomes quite crowded. The room was clean but the radiator didn't work so we had to use the noisy air con to heat the room. the issue was reported to staff, but nothing happened. The Spa facility consists of a pool with a small sauna and steam room. Which was OK to use during our stay which was for a friends birthday party.”

”On arrival the reception is modern and well furnished and lovely decor, the reception is small and welcoming and the young lady on reception was excellent, we even managed to check in early @ 12 as our rooms were ready…. I cannot fault the checking in process and the receptionist, I didn’t get her name…. We were shown how to get to the rooms and as soon as we went through the door that led to the rooms it was”

”No elevator no ac . We booked well in advance and were given a room on the second floor. As we are two seniors it was inappropriate to have us carry two suitcases up two flights of stairs after a very long journey”

”Was a great place to stay”

”Very dated place”

”Very helpful and friendly staff. The hotel offers a good breakfast too. There is no charge to park at the hotel which is an advantage. The bedrooms and corridors are dated but having said that we had a very comfortable stay.”

”Very poor start, got there to see loads of Pay to Park signs. It's at the end of a lane in the middle of nowhere and carpark is in poor condition with large potholes. Staff were friendly, room was ok, great pressure in shower but sadly breakfast was a disappointment, child portions, only one staff member (very friendly) but not able to keep things replenished. Overall, stay was ok but I wouldn't return.”

”Great friendly staff”

”Amazing place! Hosts were amazing they couldn’t do enough for us, 100% be staying again, hopefully i am working near there in the winter so i can try out the log burner.”