This hotel is catering to package tourist from (northern) Europe. No 'Thainess' to it, instead a sad mix of Chinese, mediterranean and Thai decor! Guests staying just for a couple of nights, as we did, not very welcome. Breakfast bland and uninspired, as is the food served at the pool restaurant. Very slow service! We, an expat family living in Bangkok, booked this hotel based on its reviews for 3 nights on a road trip through southern Thailand and it was, by far, the worst hotel we ever stayed in in SEA!