Dear Juuli, Thank you for writing us a feedback. We are happy that you enjoyed your stay with us. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Seref, We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Helle, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely, Gilles Felgen Swissôtel Tallinn General Manager

Dear Huseyin,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Sirkku,We are really thankful for your rating!We are happy you were satisfied, and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear valued guest,We are really thankful for this lovely rating! We hope to welcome you back to Swissôtel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Sebastian,Thank you for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel TallinnGeneral Manager

Dear Toni,Thank you for the positive rating and we hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Tuomas,Thank you for the positive rating. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Sofia,Thank you for taking the time to rate us. We are looking forward to welcoming you back to Swissotel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Elisabeth,We are very thankful for this positive rating, and we are looking forward to welcoming you back to Swissôtel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Eeva, Thank you for your honest review. We apologize for the experience not matching your expectations and your feedback about the TV and the air-conditioner is very much appreciated. We hope to welcome you back again and show you actions we took from your commentaries. Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Mikael,Thank you for the lovely rating of our hotel! We are happy that you enjoyed your stay and hope to see you again very soon.Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Tero,Thank you for taking the time to share your feedback with us!We sincerely apologize for the inconvenience you experienced with our sauna not working properly. We understand how important it is to have a reliable and enjoyable facility, and we deeply regret any frustration this may have caused.We hope to welcome you again in Swissotel Tallinn!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Johanna,We are very thankful for this positive rating! We hope to welcome you back to Swissôtel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Mikko,Thank you for choosing Swissôtel Tallinn and taking the time to share your feedback. We are glad to hear that you enjoyed our hotel's convenient location. If there is anything specific that you particularly enjoyed during your stay, please do let us know. We appreciate your kind words and hope to welcome you back in the future.Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Aldo,We are very thankful for this beautiful rating! We hope to welcome you back to Swissôtel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear valued guest,Thank you for this beautiful rating!We are looking forward to welcoming you back to Swissotel Tallinn very soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Kari,Thank you for taking the time to share your feedback about your recent stay at Swissôtel Tallinn. We sincerely apologize for any inconveniences you experienced during your visit.We appreciate your comments regarding the language proficiency of our receptionist. We understand that clear and effective communication is essential, and we will take this into consideration for future training opportunities.We also apologize for any shortcomings you encountered with the amenities in our executive lounge and spa area. Your feedback is valuable to us, and we will make sure to address these areas to enhance the overall guest experience.Regarding the service in our executive lounge, we are sorry to hear that it did not meet your expectations. We will review our service standards and provide additional training to ensure that our team delivers a friendly and attentive experience to all our guests.Thank you for bringing the maintenance issue with the chair in your executive room to our attention. We will investigate this matter and take appropriate action to rectify it.We regret that your breakfast experience did not meet your expectations. Your feedback regarding the service and the timing of the removal of dishes will be shared with our food and beverage team for further improvement.We truly value your feedback, as it helps us identify areas where we can enhance our guests' experiences. We hope you will consider giving us another chance to exceed your expectations in the future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear valued guest, Thank you for the rating!We hope that you enjoyed your stay with us and if there is anything we could improve, please don't hesitate to let us know.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Niko,Thank you for the great rating of our hotel! We are happy that you enjoyed your stay and hope to see you again very soon.Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear valued guest,Thank you for your kind review of Swissôtel Tallinn. We are delighted to hear that you found our hotel to be clean and well-maintained. Your positive feedback is greatly appreciated. We hope to welcome you back in the future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Tuomas,Thank you for the lovely rating and we hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Heidi, Thank you for the rating!We hope that you enjoyed your stay with us and if there is anything we could do to improve, please don't hesitate to let us know.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear valued guest, Thank you for taking the time to rate your stay!Please do not hesitate to let us know if there is anything we could do to improve.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Hanna, We are really grateful for this lovely rating!We are happy that you enjoyed your stay with us and that everything met your expectations. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Amanda,A big thank you from all the team for this great rate and nice review! It is always a pleasure for us to welcome you when you stay in Swissôtel Tallinn and a great privilege to gain your loyalty! Warm regards,Gilles Felgen Swissôtel Tallinn General Manager

Dear juha, Thank you for taking the time to provide your feedback on your experience at Swissôtel Tallinn. We strive to make sure our guests have a pleasant stay, and we regret to hear that you did not have the best experience.At Swissôtel Tallinn, we value the comfort and satisfaction of our guests above all else. We understand that having a pool is one of the features that can make a hotel stay more enjoyable, and it is our aim to provide quality amenities for all of our guests. Thank you again for taking the time to share your feedback with us. We hope you will consider visiting us again in order to experience our renowned hospitality and excellent service. Sincerely, Gilles FelgenGeneral Manager of Swissôtel Tallinn

Dear Jukka,Thank you for your positive review of your stay at Swissôtel Tallinn. We are pleased to hear that you had a comfortable stay with us and found the room and its bathroom to be big and nice. We strive to provide our guests with a memorable experience, and we apologize if we did not have the chance to offer other services this time around. At Swissôtel Tallinn, we value our guests' wellbeing and comfort above all else. We hope you will consider giving us another opportunity so that you can explore our other services as well. Thank you once again for your feedback; we look forward to having you back with us soon!Best Regards,Gilles Felgen Swissôtel Tallinn General Manager

Dear Maisa,Thank you for taking the time to review Swissôtel Tallinn. We are delighted that you enjoyed your stay and consider us one of your favorite hotels in Tallinn!At Swissôtel, our goal is to provide each and every guest with a pleasant and memorable experience. We strive to ensure that our guests enjoy their stay by providing excellent facilities, services, and amenities. We hope that you will choose to stay with us again in the future! Sincerely, Gilles FelgenGeneral Manager, Swissôtel Tallinn

Dear Lisa, We are really grateful for this lovely feedback!We are happy that you enjoyed your stay with us and that everything met your expectations. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Hans,Thank you for the great rating of our hotel! We are happy that you enjoyed your stay and hope to see you again very soon.Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Andreas, Thank you for your positive rating!Kind regards,Gilles FelgenSwissôtel Tallinn General Manager

Dear Seppo, Thank you for taking the time to leave a review of your recent stay at Swissotel Tallinn. We appreciate your feedback and are sorry to hear that you experienced difficulties with our parking lot.We apologize for any confusion regarding the location of our parking lot. We do have information on our website about the location, however, we understand that this may not have been clear enough. We will work to improve the instructions and ensure that they are more easily accessible for our guests.Thank you again for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best regards,Gilles FelgenSwissotel Tallinn General Manager

Dear henri, Thank you for your positive rating!Kind regards,Gilles FelgenSwissôtel Tallinn General Manager

Dear Nessa, Thank you for your kind words about the hotel and our excellent customer service. We strive to provide the best possible experience for our guests, and it's encouraging to see that we have achieved this. We value your feedback and hope to see you again soon! Sincerely, Gilles FelgenSwissôtel Tallinn General Manager

Dear Krista, Thank you for your positive rating!Kind regards,Gilles FelgenSwissôtel Tallinn General Manager

Dear Jussi, Thank you for your positive rating!Kind regards,Gilles FelgenSwissôtel Tallinn General Manager

Dear Ulla, Thank you for your positive rating!Kind regards,Gilles FelgenSwissôtel Tallinn General Manager

Dear Pekka,A big thank from all the team for this great rate! It is always a pleasure for us to welcome you when you stay in Swissôtel Tallinn and a great privilege to gain your loyalty! Warm regards,Gilles Felgen Swissôtel Tallinn General Manager

Dear Ari,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Matilda, Thank you for sharing your feedback, and we're pleased to hear that you had an overall great experience with excellent staff. We're sorry to hear about the noise on the top floor during the night. f there are specific details you'd like to share or if you have additional comments, please feel free to provide more information.We would like to clarify that we offer softer mattress covers upon request and our staff would have been happy to assist you with your worries on-site as well. We hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future. Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Henriikka, Thank you for the rating!We hope that you enjoyed your stay with us and if there is anything we could improve, please don't hesitate to let us know.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Tomi,Thank you for the lovely rating.We are happy you were satisfied and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Anne,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Sinikka, Thank you for the rating!We hope that you enjoyed your stay with us and if there is anything we could improve, please don't hesitate to let us know.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Guest,Thank you for sharing your feedback following your stay with us at Swissôtel Tallinn. We are glad to hear that the room was spacious and clean, and that you enjoyed our breakfast and the restaurant staff. At Swissôtel Tallinn, we understand the importance of feeling safe and secure in our hotel. We apologize for any inconvenience caused by this situation, and we always strive to ensure the highest level of security for all of our guests. We appreciate your feedback so that we can use it to continuously improve our services.Sincerely, Gilles FelgenSwissôtel Tallinn General Manager

Dear Markus, Thank you for the lovely feedback!We are really happy that you enjoyed your stay with us and that everything was to your liking.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Petra,Thank you for the lovely rating.We are happy you were satisfied and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Santtu,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager