Dear Heikki,Thank you for your valuable comments and for sharing your experience here on Expedia.It is concerning to hear that your stay did not meet your expectations and please accept my sincerest apologies for the inconvenience and disappointment we have caused you. I greatly appreciate your candid feedback and please rest assured that we will be reviewing with respective managers for us to improve the experience for our guests.Thank you again for staying with us and we look forward to welcoming you back for an opportunity to regain your trust in us.Kind regards,

Dear Kirsi,Thank you so much for your valuable feedback.We truly appreciate your feedback and value your business in every possible manner.Please accept our sincere apologies for all the trouble caused during your recent stay with us.Kindly be assured that your constructive feedback has been shared with respective teams in order to ensure that all guests' requests are looked into with much more details and stronger communication. We really look forward to welcome you back soon so you would be kind enough to give us another opportunity to restore your faith in us.Thank you so much for your time.Kind regards,

Dear Mari,I was so proud to learn the quality product and service you received in our hotel set it apart. This is very motivating for us to continue delivering the highest level of service and guest experience.I sincerely hope that we will keep coming back to us in the future.Kind regards,

Dear Pirkko,Thank you for your positive feedback! We're glad you had a great stay.Looking forward to hosting you again.Best regards,ReceptionTallink Express Hotel

Arvoisa Harry,Kiitos palautteestasi! Olemme iloisia, että yöpymisenne oli kelvollinen.Toivottavasti näemme teidät uudelleen.Ystävällisin terveisin,VastaanottoTallink Express Hotel

Dear Yleistä,Thank you for your valuable comments and sharing your experience here on Booking.It is concerning to hear that your stay did not meet your expectations and please accept my sincerest apologies for the inconvenience and disappointment we have caused you. I greatly appreciate your candid feedback and please rest assured that we will be reviewing with respective managers for us to improve the experience for our guests.Thank you again for staying with us and we look forward to welcoming you back for an opportunity to regain your trust in us.Kind regards,