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Arvostelut: The Westin Tampa Bay

4 out of 5
The Westin Tampa Bay
7627 W Courtney Campbell Cswy, Tampa, FL

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 484 kautta 1005 arvostelua" "
Arvosana 8 - Hyvä. 212 kautta 1005 arvostelua" "
Arvosana 6 - OK. 153 kautta 1005 arvostelua" "
Arvosana 4 - Huono. 79 kautta 1005 arvostelua" "
Arvosana 2 - Hirveä. 77 kautta 1005 arvostelua" "

8,4/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Chenyear

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice, well maintained
Yöpyi 5 yötä toukokuussa 2024

10/10 Loistava

tara

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My first time In Tampa and certainly not my last. The Westin Tampa was great!!! Thank you
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Wilson W

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Me encanto ,volvere a ir
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Kevin

Yöpyi 3 yötä toukokuussa 2024
Hotelmgmt vastasi 29.5.2024
Kevin, it was a pleasure to serve as your home-away-from-home, and we thank you for your high marks. We would be delighted to welcome you back just as soon as you can!

6/10 OK

Stephanie

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
They charge $25 to park or you can valet for $30. That is a daily rate. There is no pool on-site. The shower is built along a ledge and floods the bathroom floor everyday during showers, requiring numerous towels to clean up.
Yöpyi 2 yötä toukokuussa 2024

2/10 Hirveä

afroz

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Room was dirty, sheets were not clean, bathrobe had stainss
Yöpyi 2 yötä toukokuussa 2024

4/10 Huono

Rosendo

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Avoid the Hotel. It's not a Westin, althoug the name is on the rooftop. The service is really bad. The breakfast is horrible and the waiters are lost. Only the view is nice, but no way the money worth.
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Jordan

Yöpyi 2 yötä toukokuussa 2024
Hotelmgmt vastasi 28.5.2024
Thank you for rating your stay, however, we wish we could have provided you with a visit that was nothing short of exceptional. Please, join us again, as we trust we can change your impression!

8/10 Hyvä

Rosa Maria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good place
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Moises

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Hotelmgmt vastasi 28.5.2024
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Moises.

10/10 Loistava

Johnny

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Outside of the hotel needing an remodel my stay was great.
Yöpyi 2 yötä toukokuussa 2024
HotelMgmt vastasi 28.5.2024
Johnny, thank you for your valuable feedback. We are delighted you had a great stay and appreciate your suggestions for improvement. We hope to welcome you back for an even better experience soon!

10/10 Loistava

Jean-Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Hotelmgmt vastasi 28.5.2024
Thank you for your five-star rating, Jean-Paul! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Loistava

Joann

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent service. Very helpful employees convenient Location
Yöpyi 4 yötä toukokuussa 2024
HotelMgmt vastasi 28.5.2024
Joann, thank you for your glowing review of The Westin Tampa Bay. We are glad you had an outstanding visit and our team exceeded your expectations. It is also wonderful to hear that you were happy with our location. The pleasure would be ours to welcome you back!

6/10 OK

David

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Close to airport , ice machines didn’t work asked for ice they wouldn’t bring us any, and we were in our nightwear, didn’t clean our room!
Yöpyi 5 yötä toukokuussa 2024
HotelMgmt vastasi 28.5.2024
David, thank you for your feedback. We are glad you appreciated our convenient location. We apologize for the issues with the ice machines and the lack of room cleaning. We will address these concerns. We look forward to welcoming you back for a better experience.

2/10 Hirveä

michael monserrate

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What a total letdown. There were no amenities No pool available, no beach use due to construction, no fire pit or dining outside, no use of rooftop. And I had to pay for parking. Total false advertising. Gigantic kraines all over the property with yellow tape. We had a terrible stay. Should have stayed at the Hilton!!!!!
Yöpyi 4 yötä helmikuussa 2024
HotelMgmt vastasi 28.5.2024
Michael, we apologize for the inconvenience you experienced due to the ongoing construction and lack of amenities. Your feedback is valuable, and we will ensure guests are informed about nearby alternatives, such as the nearby pool. We hope to provide a better experience on your next visit.

10/10 Loistava

Melanie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Hotelmgmt vastasi 20.5.2024
Thank you for the five-star rating, Melanie! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Loistava

Nereida

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent Service
Yöpyi 3 yötä toukokuussa 2024
HotelMgmt vastasi 22.5.2024
Nereida, thank you for your high recommendation of The Westin Tampa Bay. We are thrilled you had an outstanding stay and our service exceeded your expectations. We hope to have another opportunity to welcome you back again soon!

10/10 Loistava

Orquídea

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2024
Hotelmgmt vastasi 19.5.2024
Thank you for your five-star rating, Orquídea! We hope to be your preferred property whenever your travels bring you to the area!

8/10 Hyvä

Renuka D

Hyvää: Siisteys
Yöpyi 3 yötä toukokuussa 2024
HotelMgmt vastasi 16.5.2024
Renuka, we appreciate your positive rating and hope to see you again soon for another great stay!

8/10 Hyvä

Oscar David Del Valle

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
HotelMgmt vastasi 16.5.2024
Thank you for rating your stay! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Loistava

Alessandro

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I enjoyed the experience overall. I must emphasize that the service provided by the entire hotel staff is worthy of a 5 star rating. Highly recommended!
Yöpyi 1 yön toukokuussa 2024
HotelMgmt vastasi 15.5.2024
Alessandro, thank you for your high recommendation of The Westin Tampa Bay. We are delighted you had an excellent stay and the service provided by our team exceeded your expectations. The pleasure would be ours to welcome you back!

10/10 Loistava

INDIRA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very easy process, nice views and great time
Yöpyi 1 yön toukokuussa 2024
HotelMgmt vastasi 14.5.2024
Indira, thank you for your high recommendation of The Westin Tampa Bay. We are glad you had an excellent stay and were pleased with our beautiful views, easy check-in, and great amenities. The pleasure would be ours to welcome you back!

4/10 Huono

Marlene

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was ready over 5 hours after check in time. On the second day, housekeeping came to do the room after 4pm. The hotel is dated and not well maintained. There’s no pool and the food is mediocre. The phone by the bed was out of service. The bed covering is super heavy and uncomfortable. The AC position was annoying, hitting you straight when sitting or laying in bed.
Yöpyi 3 yötä toukokuussa 2024
HotelMgmt vastasi 14.5.2024
Marlene, thank you for sharing your concerns. We apologize for the delays and the issues you experienced during your stay. We are actively working on improvements in maintenance, service, and amenities. We value your feedback and hope to have the opportunity to provide you with a much better experience on your next visit.

10/10 Loistava

Liuver

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff!!! Very clean
Yöpyi 2 yötä toukokuussa 2024
HotelMgmt vastasi 14.5.2024
Liuver, thank you for staying with us! We are glad you had a clean and comfortable stay at The Westin Tampa Bay. Your kind words about our team are very much appreciated. We hope to welcome you back again soon!

4/10 Huono

MOISE

Alarm clock was turned off before we arrived & went off very early next morning.
Yöpyi 1 yön toukokuussa 2024
HotelMgmt vastasi 14.5.2024
Moise, thank you for bringing this to our attention. We apologize for the inconvenience with the alarm clock and will ensure our team checks this as part of our room preparation process. We hope to welcome you back for a more restful experience in the future.

10/10 Loistava

daymi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön toukokuussa 2024
HotelMgmt vastasi 14.5.2024
Daymi, thank you for your perfect rating of The Westin Tampa Bay. We are glad you enjoyed your stay and were pleased with our accommodations. The pleasure would be ours to welcome you back!

10/10 Loistava

Karl

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Hotelmgmt vastasi 13.5.2024
Thank you for the five-star rating, Karl! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Loistava

ARIELLA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel is about 15 minutes away from Tampa city center and has a. very quiet and limited surrounding but it's price is very reasonable and it's clean and the rooms are great. Staying there saved us money and provided us a quiet escape from the city.
Yöpyi 1 yön helmikuussa 2024
HotelMgmt vastasi 14.5.2024
Ariella, thank you for your review. We are glad you found value in our pricing and enjoyed the cleanliness and comfort of our rooms. It is great to hear our location provided a peaceful retreat. We look forward to welcoming you back for another serene and economical stay at The Westin Tampa Bay!

2/10 Hirveä

Abigail

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Hotelmgmt vastasi 7.5.2024
Abigail, we apologize that your stay missed the mark on this occasion. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.

10/10 Loistava

Adrienne, Fayetteville

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The check in was seamless and the staff is very courteous!
Yöpyi 2 yötä maaliskuussa 2024
HotelMgmt vastasi 6.5.2024
Adrienne, we are pleased to hear that your check-in experience was seamless and our team impressed you with their courtesy! Thank you for sharing your experience, and we look forward to welcoming you back for another smooth and enjoyable stay at The Westin Tampa Bay.

10/10 Loistava

Diego

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Me gusto mucho que el hotel estuvo muy limpio
Yöpyi 1 yön huhtikuussa 2024
HotelMgmt vastasi 6.5.2024
Diego, thank you for your high recommendation of The Westin Tampa Bay. We are glad you had an excellent experience and were pleased with our clean accommodations. We hope to have the pleasure of welcoming you back again soon!

10/10 Loistava

Melissa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I stayed here last weekend and loved it. The valet staff was amazing and made traveling with my elderly mom so much easier. The pool and dj were great fun along with the singer on Saturday night. I felt like once there , you never have to venture out. I love it. Bartenders and reception staff were so warm and attentive too. I would definitely go back
Yöpyi 1 yön huhtikuussa 2024
HotelMgmt vastasi 6.5.2024
Melissa, we are thrilled that our valet team and welcoming bartenders and reception team made your stay enjoyable and convenient, especially while traveling with your mom. It is great to hear you felt no need to leave the fun behind! Thank you for your kind words, and we eagerly await your return to The Westin Tampa Bay.

10/10 Loistava

Marlie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
HotelMgmt vastasi 3.5.2024
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Marlie!

2/10 Hirveä

Evert, Lake Worth

Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Horrible place. There is no pool because it has a “private beach”. The private beach is nasty on a canal with boat traffic and oil slick and dirty water. Restaurant is terrible and restaurant staff even worse. The breakfast buffet is the biggest repoff at $22 per person. A cheap Holiday Inn has better free breakfast. Honestly I don’t see how this place can be a 4 star hotel. At least they have a Starbucks inside to make up for the horrible breakfast. Save your money and get a better place.
Yöpyi 2 yötä maaliskuussa 2024
HotelMgmt vastasi 3.5.2024
Thank you for taking the time to share your feedback, Evert. We deeply apologize for the dissatisfaction you experienced during your stay. We are sorry to hear that our private beach and restaurant did not meet your expectations, and we understand your concerns regarding the quality of the breakfast buffet and the overall value. We strive to maintain high standards across all areas of our service, and it is evident from your feedback that we did not achieve this during your visit. We value your input as it helps us identify areas needing improvement. We hope to have another opportunity to better serve you in the future and to show you the quality and service we are known for.

6/10 OK

Floriano

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Room seemed dated. Thermostat was unreadable, fan stayed on all night, very loud and hitting the bed.
Yöpyi 1 yön huhtikuussa 2024
HotelMgmt vastasi 1.5.2024
Floriano, we apologize for the issues with the room's thermostat and fan noise. We are addressing these concerns to ensure a more comfortable stay. Thank you for your feedback. We look forward to welcoming you back for a better experience.

2/10 Hirveä

Isaiah

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Hotelmgmt vastasi 1.5.2024
We wish we had more details to understand the reason for your rating, Isaiah, and would welcome the opportunity to host you once more to change your impression.

10/10 Loistava

Tamara

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was right on the bay with its own little beach and nice outside deck to relax with a cocktail! Very comfortable for a woman traveling alone on business.
Yöpyi 1 yön huhtikuussa 2024
HotelMgmt vastasi 29.4.2024
Tamara, we are delighted you enjoyed our bayfront property and felt comfortable during your solo business trip. We hope to welcome you back for another relaxing stay soon!

10/10 Loistava

Susan, Cary

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My husband and I had a nice stay and will consider staying at the Westin again the next time we’re in time. We also liked the proximity to Clearwater Beach!
Yöpyi 2 yötä tammikuussa 2024
HotelMgmt vastasi 29.4.2024
Susan, thank you for staying with us! We are glad you and your husband enjoyed your visit and hope to see you again soon.

6/10 OK

Lara

Matkusti pienten lasten kanssa
Seemed average considering the price I considered better
Yöpyi 1 yön huhtikuussa 2024
HotelMgmt vastasi 29.4.2024
Lara, we appreciate your feedback and apologize if your experience did not meet your expectations. We continuously strive to improve and hope to exceed your expectations on a future visit. We look forward to welcoming you back for a better experience.

10/10 Loistava

Jerome

Yöpyi 1 yön huhtikuussa 2024
Hotelmgmt vastasi 19.5.2024
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Jerome.

4/10 Huono

Eric

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Old poor quality for a Weston Marriott brand I was very b surprised staff was slow but did help just may be area just not used to hotel was old as I am not worth money they charge buffet breakfast sucks not worth 21.99 better of at McDonald
Yöpyi 1 yön huhtikuussa 2024
HotelMgmt vastasi 29.4.2024
Eric, thank you for your valuable feedback. We are saddened to hear that your stay fell short of your expectations and for that we are truly sorry. We will be sure to use your feedback in order to improve and hope to have another opportunity to welcome you back for a better experience in the future.

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wonderful stay
Yöpyi 1 yön huhtikuussa 2024
HotelMgmt vastasi 29.4.2024
Robert, thank you for your high recommendation. We are glad you had a wonderful stay and hope to welcome you back again soon!

6/10 OK

Craig

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
The hotel was clearly an older building but well Kept and clean. The problem was with the morning staff. 1. My husband had a question regarding logging onto the WiFi in the lobby. She basically ignored him, kept talking to her co worker and then took his phone and brought him to the pay to use. 2. Upon checkout it appeared that we had been charged twice. The man at the counter replied “ I have no idea how Expedia pays us”. That’s it. He thought that was a reasonable response. Then my husband asked for a printed receipt hoping that might clarify what had been charged- the employee sighed, literally rolled his eyes and then apologized to the 1 person in line behind us for the delay. Would not go back to this Westin because of these 2 employees.
Yöpyi 1 yön huhtikuussa 2024
HotelMgmt vastasi 29.4.2024
Craig, we are glad you found our hotel well-kept. We apologize for the inconvenience caused by the morning team. Your feedback is valuable, and we will address these issues internally. We hope to have the opportunity to welcome you back for a more positive experience.

10/10 Loistava

Greg

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Hotelmgmt vastasi 23.4.2024
We are humbled to have earned your perfect score, Greg! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 Loistava

AMEEN

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean
Yöpyi 1 yön huhtikuussa 2024
HotelMgmt vastasi 24.4.2024
Ameen, thank you for your perfect rating of The Westin Tampa Bay. We are glad you had an excellent stay and found our accommodations clean. We hope to have the pleasure of welcoming you back again!

4/10 Huono

Karen

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
Hotelmgmt vastasi 22.4.2024
Karen, we regret we missed the mark on truly impressing you during your stay. We would love the opportunity to make it up to you on a future visit.

8/10 Hyvä

Jeffrey, Palatine

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great area by airport
Yöpyi 2 yötä huhtikuussa 2024
HotelMgmt vastasi 22.4.2024
Jeffrey, thank you for your review. We are pleased to hear you appreciated our location near the airport. We look forward to welcoming you back soon for another convenient and enjoyable stay!

10/10 Loistava

Ryan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice just far from everything!
Yöpyi 4 yötä huhtikuussa 2024
HotelMgmt vastasi 22.4.2024
Ryan, thank you for your high rating. We are glad you had an overall enjoyable stay and hope to welcome you back the next time you are visiting the area!

8/10 Hyvä

Joe

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
We booked this hotel hoping it would be an all-in-one place for our getaway. While the hotel was nice, there were a few things that we wished we would have known ahead of booking. The main things were there was no refrigerator in the room, the safe in the room did not work (was told most of them did not), they were working on "improvements" at the time, the elevators had a mind of their own (sometimes waiting 10 mins) and the restaurant was out of a lot of items. We made the best out of it though and just chose to spend most of our time out and about.
Yöpyi 5 yötä huhtikuussa 2024
HotelMgmt vastasi 22.4.2024
Joe, thank you for your feedback. We apologize for the inconveniences you experienced and appreciate your understanding as we work on improvements. We are glad you still enjoyed your time exploring the area. We hope to welcome you back in the future with all facilities up to standard for a more seamless and enjoyable experience.

10/10 Loistava

Gregory

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was a lovely property
Yöpyi 3 yötä huhtikuussa 2024
Hotelmgmt vastasi 21.4.2024
Thank you for the compliment, Gregory! We're so glad you enjoyed your time with us and we hope to welcome you back for another memorable stay soon.