Ulkopuoli

Arvostelut: Holiday Inn Express Taunton East, an IHG Hotel

3 out of 5
Holiday Inn Express Taunton East, an IHG Hotel
Blackbrook Business Park, Blackbrook Park Ave, Taunton, England

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 516 kautta 953 arvostelua" "
Arvosana 8 - Hyvä. 321 kautta 953 arvostelua" "
Arvosana 6 - OK. 74 kautta 953 arvostelua" "
Arvosana 4 - Huono. 21 kautta 953 arvostelua" "
Arvosana 2 - Hirveä. 21 kautta 953 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jason

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My first time at a Holiday Inn Express & was very impressed! Beats Premiere Inn & Travel Lodge on price, quality of room/bedding, & breakfast also included. Will visit again.
Yöpyi 1 yön toukokuussa 2024
Hotel Operations Manager vastasi 15.5.2024
Thanks so much for your review, Jason.Best wishes, Elizabeth -

10/10 Loistava

Larissa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A really good value hotel, very clean and excellent in room facilities.
Yöpyi 1 yön toukokuussa 2024
HOM vastasi 13.5.2024
Thanks for the perfect rating, Larissa. We hope to see you again and All the best, Elizabeth - Hotel Operations Manager.

10/10 Loistava

Nick

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First time at the Holiday Inn Express having had a bad experience with Premier Inn, and I was impressed. Well presented, good staff and well maintained. Breakfast was also good. Will try this brand again for sure. Nick B
Yöpyi 1 yön huhtikuussa 2024
Hotel Operations Manager vastasi 19.4.2024
Thanks for your positive comments, Nick.See you soon.All the best, Elizabeth -

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Hotel Operations Manager vastasi 10.4.2024
Thanks for the review!All the best,Elizabeth

8/10 Hyvä

Pauline

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dog friendly. Wish we'd been told on arrival that there was no food available that evening, and that the Harvester next door accepted dogs in the bar area where food was available. We were told that dogs were not allowed in there, so we ordered a takeaway which took 2 hours to come.
Yöpyi 3 yötä huhtikuussa 2024
Hotel Operations Manager vastasi 8.4.2024
Thanks for the review and feedback, Pauline.We appreciate the feedback as well as the comments on where to improve.Elizabeth

8/10 Hyvä

Stephen

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
The hotel itself was very easy to get to and the welcome was lovely and genuine. We had requested a groud floor room due to medical issues. The room was lovely but unfortunately the cups and spoons .were sticky and had coffee stains on them so we had to rewash them. The bed was comfortable. Breakfast wasnt very good the fresh orange juice wasn't juice, it was squash. The scrambled eggs were cold, the bacon was very fatty and again cold. The butter for the bread was cold and solid so ripped the bread unless you had it on toast. Outside the hotel are pillars covered in dog urine, running across the pathway. I get that dogs are part of a family but why let them urinate by the main entrance to the hotel ?
Yöpyi 1 yön maaliskuussa 2024
Hotel Operations Manager vastasi 2.4.2024
Thanks for your lovely review, Stephen.It's great to hear our team made sure you had a pleasant stay. We'll let them know what you've said! We set a high standard for cleanliness and apologise that we missed the mark here. We'll communicate this back to our housekeeping team. Please know that our team are on hand throughout your stay to help with anything you may need.Best wishes, Elizabeth -

8/10 Hyvä

Olivia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Hotel Operations Manager vastasi 18.3.2024
Thanks for the review, Olivia!All the best,Elizabeth

10/10 Loistava

Robsrt

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good Value. Excellent
Yöpyi 1 yön helmikuussa 2024
Hotel Operations Manager vastasi 26.2.2024
Thanks for the review, Robsrt.We hope to welcome you back with us again soon.All the best,Elizabeth

10/10 Loistava

John

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Booked wrong dates did not realise until arrived at hotel. they swapped it with no hassle
Yöpyi 1 yön helmikuussa 2024
Hotel Operations Manager vastasi 23.2.2024
Thanks for the review, John.We're pleased to hear that our team managed to alter your stay with no issues which meant you managed to have an amazing time!All the best,Elizabeth

6/10 OK

Philip

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Hotel Operations Manager vastasi 23.2.2024
Thanks for the review and feedback, Phillip!All the very best,Elizabeth

10/10 Loistava

CHERYL

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Hotel Operations Manager vastasi 20.2.2024
Wow, 10/10! Thanks so much, Cheryl.All the best, Jamie -

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Yöpyi 1 yön helmikuussa 2024
- Hotel Operations Manager vastasi 19.2.2024
Thanks for your 10/10 rating!All the best, Jamie

10/10 Loistava

Suzette

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Recommended!
Amazing staff - friendly, kind and helpful
Yöpyi 1 yön helmikuussa 2024
Hotel Operations Manager vastasi 19.2.2024
Suzette, thanks a bunch for the kind review!We look forward to seeing you again soon.All the best, Jamie -

10/10 Loistava

Jean-baptiste

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 5 yötä tammikuussa 2024
Hotel Operations Manager vastasi 14.2.2024
Thanks for the review!All the best,Jamie

10/10 Loistava

colin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Hotel Operations Manager vastasi 14.2.2024
Thanks for the review!All the best,Jamie

10/10 Loistava

Natalie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel stay
Excellent customer service at reception. Staff were very pleasant and accommodating also bringing some laughter at check-in and also during bar service. A great location just off the M5 junction 25 and next to the Harvester. We also noticed that it was a dog friendly hotel which was great to see. The room was very clean and well equipped. We will definitely return. Thank you!
Yöpyi 1 yön helmikuussa 2024
Hotel Operations Manager vastasi 5.2.2024
Thank you for the review and feedback, Natalie!We're so pleased to hear that you found our team's service, excellent!Our hotel's location is something we're very proud of and we're glad you appreciate it! All the very best,Jamie

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Hotel Operations Manager vastasi 30.1.2024
Thanks for the review!All the best,Jamie

10/10 Loistava

Mandy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A night
Had a great stay. Clean, warm and comfortable. Could do with a plug or usb socket on both bedside tables, instead of just 1 side. Breakfast was good
Yöpyi 1 yön tammikuussa 2024
Hotel Operations Manager vastasi 5.2.2024
Thank you for the review and feedback, Mandy!We're so pleased that you had a great stay!All the best,Jamie

10/10 Loistava

Edwin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Hotel Operations Manager vastasi 5.2.2024
Thanks for the review, Edwin!All the best,Jamie

10/10 Loistava

Michael

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Stay Here
Quite simply its very clean very comfortable and with a very good breakfast included it is VERY good value. Normally at this price you expect worn, tired, grungy ....not this place. I would definitely stay here again.
Yöpyi 1 yön tammikuussa 2024
Hotel Operations Manager vastasi 5.2.2024
Thank you for the fantastic review, Michael!We're so pleased to hear that you enjoyed your stay.All the best,Jamie

6/10 OK

Robin

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not as good as we hoped
Stayed 4 nights. Room was never properly serviced. Perhaps Xmas did not help ! Breakfast food was never hot, powdered scrambled eggs gritty and orange juice from powder was disgusting. Indoor temperature was far too high.
Yöpyi 4 yötä joulukuussa 2023
Hotel Operations Manager vastasi 5.2.2024
Thanks for the review, Robin.It's unfortunate to read that you didn't fully enjoy your stay with us! We will take the comments on board to help us see where to improve!All the best,Jamie

10/10 Loistava

Joanna

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Hotel Operations Manager vastasi 5.2.2024
Thanks for the review and feedback, Joanna!We really appreciate it and hope to welcome you back soon!All the best,Jamie

10/10 Loistava

Alastair

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent hotel near M5
Excellent location, great staff, very comfortable clean room with super pillows & duvet. Fab breakfast.
Yöpyi 1 yön joulukuussa 2023
Hotel Operations Manager vastasi 5.2.2024
Thank you for the fantastic review!All the best,Jamie

8/10 Hyvä

Allison

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel staff were friendly and helpful. The rooms were comfortable and clean. Breakfast had a good choice and the food was hot. The only issue would be with the size of the breakfast room. We were warned about not leaving it too late to go to breakfast as you might need to queue or 'grab and go' so we went early which meant there were plenty of tables free. If you left it later and the hotel was busy there would not be enough tables for everyone. The hotel was in a good location, close to the M5 and Taunton town centre. Once we'd arrived there was plenty of free parking (enter vehicle registration into computer terminal in hotel reception).
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Sean

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
- Hotel Operations Manager vastasi 8.1.2024
Wow, 10/10! Thanks so much, Sean.Best wishes, Elizabeth

10/10 Loistava

Gian Franco

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Migliore Inn Express europeo tra quelli provati!
Perfetto. Ottimo rapporto qualità prezzo. Ampio parcheggio. Camera smart. E’ tutto realizzato per sfruttare bene gli spazi. Arredo intelligente anche in bagno: aprendo la porta verso l’interno si creano due ambienti, la zona WC e la zona lavandino. Letti comodi, pulizia ottima, comodo secondo specchio di 2 metri nella camera da letto vicino agli attaccapanni. Aria condizionata perfettamente funzionante e silenziosa. La colazione offre ampia scelta e i prodotti sono buoni, la sala moderna, ottimo servizio: appena i clienti si alzano dal tavolo arriva subito qualcuno a pulire. I miei complimenti alla direzione perché tutto funziona bene ed è organizzato in modo egregio, il miglior “Inn Express” da me utilizzato.
Yöpyi 1 yön joulukuussa 2023
- Hotel Operations Manager vastasi 8.1.2024
La ringrazio molto per la recensione sul nostro hotel. Mi fa piacere sapere che il suo soggiorno nella nostra struttura è stato di suo gradimento. Il nostro personale ne è orgoglioso, perciò apprezziamo la sua opinione. Ci auguriamo che verrà a trovarci nuovamente. Distinti Saluti,

10/10 Loistava

Stephen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Gay wedding
Nice smiling face greeted me on arrival. Well presented young person. (Pretty young lady in fact but PC brigade means I can't assume her gender).
Yöpyi 1 yön joulukuussa 2023
HOM vastasi 2.1.2024
Thanks for the 10/10 rating, Stephen. We hope to welcome you back and All the best, Elizabeth - Hotel Operations Manager.

10/10 Loistava

Sarah

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
HOM vastasi 2.1.2024
Wow, 5-stars! Thanks so much, Sarah. We hope to welcome you back and All the best, Elizabeth - Hotel Operations Manager.

8/10 Hyvä

John

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
The only fault was with the lighting in the room was very poor.
Yöpyi 1 yön joulukuussa 2023
HOM vastasi 2.1.2024
John, thanks for taking the time to review our hotel! Thank you for letting us know about the lighting in the room. Your feedback helps us do better. All the best, Elizabeth - Hotel Operations Manager.

10/10 Loistava

Pat

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Belated christmas 🎄
Very clean in all public places. Helpful staff. Nice to see well behaved dogs. Breakfast very good. A comfy room. Good stay.
Yöpyi 2 yötä joulukuussa 2023
HOM vastasi 2.1.2024
Thanks for the 10/10 rating, Pat. Thanks for the feedback and we hope to welcome you back soon. All the best, Elizabeth - Hotel Operations Manager.

10/10 Loistava

Sultana

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Brilliant hotel. Lovely staff . Stayed over christmas. Everything was perfect.
Yöpyi 2 yötä joulukuussa 2023
Hotel Operations Manager vastasi 29.12.2023
Sultana, thanks for the amazing rating. All the best, Elizabeth -

10/10 Loistava

Haider

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Comfortable stay
Had a shift starting at 1pm so allowed me a late check out of 12.30pm. Breakfast included is always appreciated but would have been good if eggs and cheese was on offer, especially for vegetarians.
Yöpyi 1 yön joulukuussa 2023
Hotel Operations Manager vastasi 29.12.2023
Thanks for your lovely review, Haider.All the best, Elizabeth -

4/10 Huono

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Prefer a Premier Inn
Bed comfort and ease of check in 10/10. Plug sockets all at skirting board height, no mirror at the desk area, so trying to put makeup on and do my hair really difficult 3/10. Lighting in the room was gloomy 3/10. Breakfast - cold bacon, rubbery sausages and burnt toast 3/10.
Yöpyi 1 yön joulukuussa 2023
Hotel Operations Manager vastasi 29.12.2023
We appreciate your feedback.A comfortable bed is important for a good night's sleep, glad to see you enjoyed it! We are sorry to see you felt our breakfast wasn't to your taste. We appreciate you flagging where we can further improve.All the best, Elizabeth -

10/10 Loistava

Julie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cc
Yöpyi 1 yön marraskuussa 2023
Hotel Operations Manager vastasi 4.12.2023
Thanks for your review!All the best,Elizabeth

10/10 Loistava

Haider

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was clean, modern and spacious. Bed was very comfortable. Unfortunately there was no bottled water in the room and only sparkling water available to buy (normal bottled water had finished). Breakfast was served from 7am on the weekend giving me enough time to eat before an 8am shift. No heater in bathroom and instead of central heating, there is a air condition unit which didn’t really warm the room.
Yöpyi 1 yön marraskuussa 2023
Hotel Operations Manager vastasi 28.11.2023
Thank you for the review, Haider.We really appreciate the kind words, upon request our team are more than happy to provide you with a lovely big glass of ice-cold water as many times as you would like! All the very best,Mitchell

8/10 Hyvä

Gavin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Would’ve liked more menu/dinner choice but good overall.
Yöpyi 1 yön marraskuussa 2023
Hotel Operations Manager vastasi 24.11.2023
Thank you for the review and feedback, Gavin.We really appreciate it.All the best,Elizabeth - Hotel Operations Manager

8/10 Hyvä

Yvonne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
HOM vastasi 14.11.2023
Yvonne, thanks for the amazing rating. We hope to welcome you back and All the best, Elizabeth - Hotel Operations Manager.

8/10 Hyvä

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good quality Customer Care by Reception. The bedroom was very clean and well prepared. Breakfast was very well prepared, and monitored by staff, and clearly supported by guests. The car park was convenient..
Yöpyi 1 yön marraskuussa 2023
Hotel Operations Manager vastasi 8.11.2023
Thank you very much for the review.We really appreciate it.It's so good to hear that you enjoyed your stay at our location and breakfast service! We hope to be able to welcome you back with us again soon.All the best, Elizabeth

10/10 Loistava

Steve

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
The location and facilities suited our requirements perfectly. The breakfast was very good and our room was well maintained. The staff were very helpful.
Yöpyi 2 yötä marraskuussa 2023
Hotel Operations Manager vastasi 7.11.2023
Thank you very much for the lovely review and feedback, Steve.We greatly appreciate it and hope to be able to welcome you back with us again soon! All the best, Elizabeth

10/10 Loistava

Diane

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very friendly staff and convenient for Taunton
Yöpyi 1 yön lokakuussa 2023
Hotel Operations Manager vastasi 17.10.2023
Thank you very much for the review and feedback, Diane! It's greatly appreciated.

10/10 Loistava

Julie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very helpful staff. Everything spotlessly clean. Easy to find, excellent parking. Excellent breakfast
Yöpyi 1 yön syyskuussa 2023
- Hotel Operations Manager vastasi 2.10.2023
Thanks for your top marks, Julie!We hope to see you again soon!Take care, Elizabeth

10/10 Loistava

coraleena

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Hotel Operations Manager vastasi 30.10.2023
Thanks for your top marks, Coraleena.All the best, Elizabeth -

10/10 Loistava

Joanna

Yöpyi 1 yön syyskuussa 2023
Hotel Operations Manager vastasi 13.10.2023
Thank you very much for the review and feedback, Joanna. It's greatly appreciated :)

10/10 Loistava

Marina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Exceeded expectations. Clean, comfortable, good buffet and very helpful staff. Thank you.
Yöpyi 2 yötä syyskuussa 2023
HOM vastasi 22.9.2023
Marina, thanks for the 5-star review! We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, Elizabeth - Hotel Operations Manager.

10/10 Loistava

Roger

Yöpyi 1 yön syyskuussa 2023
Hotel Operations Manager vastasi 19.9.2023
Hello and thank you for the review!

10/10 Loistava

Jacqueline

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very quiet hotel and location. Had a good nights sleep.
Yöpyi 1 yön syyskuussa 2023
Hotel Operations Manager vastasi 30.10.2023
Wow, 5/5! Thanks so much, Jacqueline.We hope to welcome you back again soon.All the best, Elizabeth -

10/10 Loistava

Neil

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The bedroom was designed for short stay guests. The mattresses were particularly comfortable for a good nights sleep.
Yöpyi 2 yötä syyskuussa 2023
HOM vastasi 22.9.2023
Wow, 5-stars! Thanks so much, Neil. We hope to see you soon and All the best, Elizabeth - Hotel Operations Manager.

10/10 Loistava

Peter

Yöpyi 2 yötä elokuussa 2023
HOM vastasi 22.9.2023
Peter, thanks for taking the time to review our hotel! Thanks for the perfect rating and All the best, Elizabeth - Hotel Operations Manager.

6/10 OK

Fiona

Yöpyi 1 yön syyskuussa 2023
Hotel Operations Manager vastasi 6.9.2023
We appreciate your feedback, Fiona.We hope to welcome you back again soon.Best wishes, Elizabeth -

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Hotel Operations Manager vastasi 4.9.2023
Christopher, thanks for your top marks!Best wishes, Elizabeth -