Kolmen hengen economy-huone, kylpyhuone makuuhuoneen yhteydessä (Family room)

Arvostelut: Royal Ashton Hotel

2.5 out of 5
Royal Ashton Hotel
90-92 Station Road, Taunton, England

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 101 kautta 228 arvostelua" "
Arvosana 8 - Hyvä. 89 kautta 228 arvostelua" "
Arvosana 6 - OK. 26 kautta 228 arvostelua" "
Arvosana 4 - Huono. 9 kautta 228 arvostelua" "
Arvosana 2 - Hirveä. 3 kautta 228 arvostelua" "

8,6/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient for Rail Station and Town Centre
Yöpyi 1 yön huhtikuussa 2024
Meg vastasi 17.4.2024
Thank you for your review, we hope to welcome you back soon.Warmest wishesMeghan

10/10 Loistava

William

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were very friendly and helpful.
Yöpyi 1 yön maaliskuussa 2024
ELF vastasi 29.3.2024
Dear William,Thank you so much for leaving us this review. We are glad you had an enjoyable stay at The Royal Ashton. We hope to welcome you back in the near future.Kind RegardsTeam Ashton

10/10 Loistava

Tinto

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall good experience ,most importantly the approach of the team is very positive and very helpful
Yöpyi 2 yötä helmikuussa 2024
Meg vastasi 8.3.2024
Thank you for your review.Please come back and see us again soon!

8/10 Hyvä

Charles

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent staff
After geftting over the fact that it was not a hotel with meals available, as advertised on Taunton page and maps, the place was comfotable with plenty of close cafes and restaurants nearby. Also excellent were all the staff we met, very helpful indeed.
Yöpyi 2 yötä tammikuussa 2024
Meg vastasi 7.3.2024
Thank you for leaving us a review. We hope to welcome you back again soon.

6/10 OK

Nicholas

Yöpyi 1 yön tammikuussa 2024
Meg vastasi 8.3.2024
Thank you for your score.

10/10 Loistava

Naomi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastic service, comfort and value
The room was warm and well appointed and larger than it looked on the website. A comfortable bed and I loved the deer paintings on the wall! The shower room was new and immaculate. No wasteful miniature shower gels, etc, as this was provided in a bulk dispenser, which gets eco-points in my view. The service was friendly and very helpful, down to providing herbal teas when I asked. Round the clock in person presence. Extremely close to the station and excellent value, with a very affordable room rate.
Yöpyi 1 yön tammikuussa 2024
Meg vastasi 8.3.2024
Thank you so much for your fab review. We hope to welcome you back again soon.

8/10 Hyvä

Nick

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel and super staff. My only moan is that the window blind in 38 hangs far enough away from the window to allow the lights from cars, street lights and traffic lights comes in meaning that you have to move the bed to help.
Yöpyi 1 yön tammikuussa 2024
Meg vastasi 17.1.2024
Hi Nick,Thank you for taking the time to leave us a review.We are so pleased you enjoyed your stay with us and hope to welcome you back again soon.Note taken ref the blind, I will look to see how we can improve here.Warmest wishesMeg

8/10 Hyvä

Amanda

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Yöpyi 1 yön tammikuussa 2024

8/10 Hyvä

dolly

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As stated earlier good value
Yöpyi 2 yötä joulukuussa 2023
Emma vastasi 19.12.2023
Dear Dolly,Thank you so much for taking the time to leave us a review. We hope you will come and stay again. Kind Regards, Emma

6/10 OK

Peter

Hyvää: Siisteys ja henkilökunta ja palvelu
Very convenient for rail and shops etc. This stay marred by noise including room fridge. Cooking smells. But will return
Yöpyi 2 yötä joulukuussa 2023
Emma vastasi 19.12.2023
Dear Peter, Thank you for taking the time to leave us a review. We hope to welcome you back in the near future, Kind Regards, Emma

10/10 Loistava

Catherine, Fergus

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Emma vastasi 19.12.2023
Dear Catherine, Thank you for taking the time to leave us a review. We are glad you enjoyed your stay at The Royal Ashton Town House and we look forward to welcoming you again in the near future.

8/10 Hyvä

Shaun

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Ok for a quick stopover
Reception very helpful, hotel very tidy, everything ok. Only quibble, a few small flies in the room which I killed off. No parking but easy to use the railway station car nearby.
Yöpyi 1 yön joulukuussa 2023
Emma vastasi 19.12.2023
Dear Shaun, thank you for leaving us this kind review. We hop to welcome you back in the near future.

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Terrible
This is possibly the worst hotel I’ve stayed in, the bedroom was so small you could hardly move around it. The double bed was only accessible from 1 side. The bathroom was the size of a small toilet, this included, a sink on the top of a toilet cistern, a toilet that you had to pen the shower door to use. The room had just been painted but the room had not been cleaned properly after completion. I fail to see how Hotels.com could rate this as an 8.6 in my opinion and as a gold member it should be no more than a 4. How do I seek compensation?
Yöpyi 1 yön joulukuussa 2023
Meg vastasi 17.1.2024
Hi,Thank you for leaving us a review. We are sorry you haven't enjoyed your stay with us.We will look to improve in all areas mentioned.Warmest wishesMeg

10/10 Loistava

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I called in at the hotel while passing at 10.00 a.m. to tell them I would be quite late arriving that evening. They were so friendly and helpful and even gave me the key to my room, a quiet one that I had requested. Very pleased.
Yöpyi 1 yön joulukuussa 2023
Emma vastasi 19.12.2023
Dear Andrew, Thank you for taking the time to leave us a review. We are pleased you found our team to be helpful and friendly. We look forward to welcoming you again in the near future.

10/10 Loistava

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a last minute booking - on arrival we were offered a ground floor room at the front on a busy road- luckily the staff member on duty offered an alternative further back, which was very quiet
Yöpyi 1 yön marraskuussa 2023
Ashton vastasi 30.11.2023
Hi John,We are so pleased you enjoyed your stay with us and hope to welcome you back again soon.Warmest wishesMeghan

8/10 Hyvä

Hugh

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Basic, functional, clean, perfectly situated for train station and cricket ground, short walk to town centre.
Yöpyi 1 yön marraskuussa 2023
Ashton vastasi 30.11.2023
Hi Hugh,We are so pleased you enjoyed your stay with us.Warmest wishesMeghan

8/10 Hyvä

Joy

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was good
Yöpyi 1 yön marraskuussa 2023
Ashton vastasi 30.11.2023
Hi Joy,Thank you for taking the time to leave us a review.We hope to welcome you back again soon.Warmest wishesMeghan

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Highly recommendable hotel
Stayed for 5 nights at an apartment. Room is cosy and warm. Friendly & helpful staffs makes the stay extra comfortable. Supermarket, restaurant, take aways and city centre are all within easy reach. Staion only 5 mins away on foot. Will stay again definitely
Yöpyi 5 yötä lokakuussa 2023
Meg vastasi 28.10.2023
Hi,Thank you so much for taking the time to leave us a review, we are so pleased you enjoyed your stay with us and hope to welcome you back in the future.Warmest wishesMeghan

10/10 Loistava

Craig

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Meg vastasi 23.10.2023
Hi Craig,Thank you so much for the top score.It was lovely to meet you.RegardsMeg

6/10 OK

Paul

Yöpyi 2 yötä lokakuussa 2023
Meg vastasi 28.10.2023
Hi Paul,We are pleased you enjoyed your stay with us.RegardsMeghan

10/10 Loistava

Edward

Yöpyi 1 yön lokakuussa 2023
Meg vastasi 31.10.2023
Thank you for your top score.We hope to welcome you back soon.Warmest wishesMeghan

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Outdated and not worth the money.
Firstly this was not an arranged stay as stranded due to trains. I thought as the name sounded quite regal and over £100 a night this hotel was a decent stay.....i was mistaken. The staff were amazing and very accommodating but i need to emphasize the room we had was not the same standard as some rooms i had seen on going into the hotel. We had a family room consisting of a double and single bed. The family room only had 1 mini sofa and the room was large but i had to sit on the bed as kids only fit on the small ikea sofa. The childrens wardrobe Ikea again would be too smal for a longer stay. The room on the 2nd floor which had no lift, my fault for not checking but only saw this after the booking otherwise i would not of stayed, it was also at the front on the main road which was very noisy and i could not open the window due to more noise. The hotel is old and has creaky floorboards so we were all woken at 1 am by the occupant above moving around. The fridge in the room made noises too. The room was run down and dated. All white seemed too clinical, wires of extensions leads everywhere, 1 which was around the bathroom door was hanging. The carpet was worn and the single bed was missing 2 wheels so was angled. The bathroom smelt of Urine, toilet roll holder loose, the shower holder was broken so you had to hold the shower to shower which was hard with children. No breakfast included in the price so this was very expensive and not worth the money.
Yöpyi 1 yön lokakuussa 2023
Meg vastasi 20.10.2023
Hi,Thank you so much for taking the time to leave us a review.We will take your comments on board.RegardsMeghan

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Reasonable comfort, great price
The room was clean and tidy. The bed was comfortable but I found my feet were perched at the foot as the bed wasn't very long.
Yöpyi 1 yön lokakuussa 2023
Meg vastasi 20.10.2023
Hi,Thank you so much for taking the time to leave us a review, we are so pleased you enjoyed your stay with us and hope to welcome you back again soon.RegardsMeghan

8/10 Hyvä

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Reasonable hotel in the centre of town.
Yöpyi 1 yön lokakuussa 2023
Meg vastasi 20.10.2023
Hi Robert,Thank you for leaving us a review.We hope to welcome you back in the future.RegardsMeghan

8/10 Hyvä

Maria Rita

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2023
Meg vastasi 23.10.2023
Hi Maria,Thank you for taking the time to leave us a review.We hope to welcome you back soon.RegardsMeg

10/10 Loistava

stuart

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Meg vastasi 20.10.2023
Thank you so much for giving us a top score!Warmest wishesMeghan

6/10 OK

Ivor

Hyvää: Siisteys
Yöpyi 4 yötä syyskuussa 2023
Meg vastasi 29.10.2023
Thank you for your score.We hope to welcome you back soon.Warmest wishesMeghan

8/10 Hyvä

Kezia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The property and room were clean and had good amenities. I would recommend it for those who are deep sleepers, however I would not recommend it for light to average sleepers. There is zero sound proofing so you hear every door that opens/closes, suitcases being wheeled and conversation. While the beds were comfortable we barely slept due to the noise.
Yöpyi 1 yön heinäkuussa 2023
Meg vastasi 20.10.2023
Hi,Thank you for taking the time to leave us a review.We hope to welcome you back soon.Warmest wishesMeghan

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good value for money just room no food Ok for 1 or 2 nights if not fussy in centre of Taunton. Staff very helpful
Yöpyi 1 yön syyskuussa 2023
Meg vastasi 23.10.2023
Hi Paul,Thank you for taking the time to leave us a review.We are so pleased you enjoyed your stay with us and hope to welcome you back again soon.RegardsMeg

10/10 Loistava

Jason

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Would definately stay again
Very friendly, chatty staff, clean white bedding bathrooms very clean. Couldnt fault the place for location/cleanliness. Price was very good too.
Yöpyi 2 yötä elokuussa 2023
Meg vastasi 23.10.2023
Hi Jason,Thank you so much for taking the time to leave us a review, we are so pleased you enjoyed your stay with us and hope to welcome you back soon.RegardsMeg

10/10 Loistava

Lowenah

Yöpyi 3 yötä elokuussa 2023
Meg vastasi 23.10.2023
Hi Lowenah,Thank you for your great score!We hope to welcome you back soon.RegardsMeg

8/10 Hyvä

andrew

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Meg vastasi 23.10.2023
Hi Andrew,We are so pleased you enjoyed your stay with us, we hope to welcome you back soon.RegardsMeg

8/10 Hyvä

Susan

Hyvää: Siisteys ja henkilökunta ja palvelu
Only had an overnight stay all was clean and room quiet
Yöpyi 1 yön elokuussa 2023
Meg vastasi 23.10.2023
Hi Susan,Thank you for taking the time to leave us a review.We hope to welcome you back soon.RegardsMeg

10/10 Loistava

Lee

Yöpyi 1 yön elokuussa 2023
Meg vastasi 23.10.2023
Hi Lee,Thank you for giving us a tope score. We are so pleased you enjoyed your stay with us and hope to welcome you back soon.RegardsMeg

10/10 Loistava

Anthony

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2023

10/10 Loistava

JOHN

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Two-night stay to visit the cricket
The Royal Ashton Hotel is ideally placed within easy walking distance of the train station and the cricket ground. The reception staff were extremely friendly and helpful, and all rooms were reasonably priced.
Yöpyi 1 yön elokuussa 2023
Emma vastasi 23.8.2023
Dear John,Thank you so much for this lovely review. We are so glad you enjoyed your stay with us. We hope to welcome you back in the near future. Best Wishes Emma

8/10 Hyvä

Andrea

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
There are 3 very positive things about the hotel 2. Staff at the reception - all of them were very friendly and helpful. Check in and check out was very smooth and they provided good advices with a smile. 2. Bed was very comfortable. 3. Location - it is close to the railway station and walk distance to the center of the town. There are several pubs on the way to town. A negative side was the smell in the bathroom. Bathroom itself was clean,, nice and fresh, but the smell was very strong. You can hear pretty much everything, so if you are sensitive to noise, take earplugs with you. You never know, who will have the room beside you.
Yöpyi 3 yötä heinäkuussa 2023

8/10 Hyvä

David

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good hotel, convenient for the cricket ground
Yöpyi 2 yötä heinäkuussa 2023
Ashton vastasi 1.8.2023
Hi David,Thank you for your review.We are so pleased you enjoyed your stay with us and hope hope to welcome you back again soon.Warmest wishesMeghan

10/10 Loistava

Peter

Yöpyi 1 yön heinäkuussa 2023
Ashton vastasi 1.8.2023
Hi Peter,We are so pleased you enjoyed your stay with us and hope to welcome you back in the future.Warmest wishesMeghan

10/10 Loistava

Colin

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2023
Ashton vastasi 3.8.2023
Hi Colin,Thank you for your review.We hope to welcome you back again soon,Warmest wishesMeghan

8/10 Hyvä

Gillian

Yöpyi 1 yön heinäkuussa 2023
Ashton vastasi 3.8.2023
Hi Gillian,Thank you for your review.We hope to welcome you back soon.Warmest wishesMeghan

10/10 Loistava

John

Yöpyi 1 yön heinäkuussa 2023
Ashton vastasi 3.8.2023
Hi John,Thank you for your review.We hope to welcome you back again soon.Warmest wishesMeghan

10/10 Loistava

Joan

Yöpyi 1 yön heinäkuussa 2023
Ashton vastasi 3.8.2023
Hi Joan,Thank you for taking the time to leave us a review.We hope to welcome you back soon.Warmest wishesMeghan

10/10 Loistava

Sudath

Hyvää: Siisteys ja henkilökunta ja palvelu
Good value for money, Friendly staff, Room, reception area and corridors are tidy and very clean even if the building looks pretty old. All the credit for cleaning and management staff. No onsite parking which is inconvenient for guests.
Yöpyi 1 yön heinäkuussa 2023
Ashton vastasi 3.8.2023
Hi Sudath,Thank you for taking the time to leave us a review.We hope to welcome you back soon.Warmest wishesMeghan

6/10 OK

Ben

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Almost
The space is amazing. Loads of room in ground floor flat. Plenty of space for 2 couples or family of five. Could do so much more with the space though, en-suite for example or wardrobe in the master bedroom. Issue was comfort. Both sofas really uncomfy. Beds, especially the double we’re liking sleeping on barn doors. Rock hard! Dining room table with 3 chairs when it sleeps 5. Then little things. Wonky table in the front room, skylight in the bedroom with a blind that does not cover the window directly above your head. No wardrobe in main room, fridge door catches floor and need attention to close. So close to being really good.
Yöpyi 3 yötä heinäkuussa 2023
Ashton vastasi 15.7.2023
Hi Ben,Thank you so much for taking the time to leave us a review, we really appreciate feed back from our guests, good or bad.Thank you for your comments, we will look to improve in every aspect of your review.Warmest wishesMeghan

10/10 Loistava

Janet

Yöpyi 2 yötä heinäkuussa 2023
Ashton vastasi 3.8.2023
Hi Janet,Thankyou so much for taking the time to leave us a review. We hope to welcome you back again soon.Warmest wishesMeghan

10/10 Loistava

Colin

Yöpyi 1 yön heinäkuussa 2023
Ashton vastasi 12.7.2023
Hi Colin,Thank you so much for giving us a top score!We hope to welcome you back soon.Warmest wishesMeghan

8/10 Hyvä

David

Yöpyi 3 yötä heinäkuussa 2023
Ashton vastasi 12.7.2023
Thank you for your review.Warmest wishesMeghan

8/10 Hyvä

Roger

Yöpyi 1 yön heinäkuussa 2023

10/10 Loistava

Pam

Yöpyi 1 yön heinäkuussa 2023
Ashton vastasi 12.7.2023
Hi Pam,Thank you for taking the time to leave us a top score.Warmest wishesMeghan