Tallelokero huoneessa, työpöytä
Tarkista saatavuus

Arvostelut: Mercure Telford Centre Hotel

4 out of 5
Mercure Telford Centre Hotel
Forgegate, Telford Centre, Telford, England

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 199 kautta 438 arvostelua" "
Arvosana 8 - Hyvä. 133 kautta 438 arvostelua" "
Arvosana 6 - OK. 51 kautta 438 arvostelua" "
Arvosana 4 - Huono. 25 kautta 438 arvostelua" "
Arvosana 2 - Hirveä. 30 kautta 438 arvostelua" "

8,4/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Dan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
FO vastasi 7.5.2024
Dear Dan, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

4/10 Huono

Becky

Yöpyi 1 yön huhtikuussa 2024
FO vastasi 14.5.2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

8/10 Hyvä

Neil

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A bit tired in places but overall a good hotel
Yöpyi 1 yön maaliskuussa 2024
FO vastasi 3.4.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

8/10 Hyvä

Emmanuel

Yöpyi 1 yön maaliskuussa 2024
FO vastasi 13.4.2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Telford Centre Hotel

10/10 Loistava

Joanne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a brilliant place to stay and it's somewhere i could defiintely live permanently
Yöpyi 2 yötä maaliskuussa 2024
FO vastasi 25.3.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

6/10 OK

Paul

Room either too hot or too cold. Toilet making a strange noise whole time. Room was right by corridor doors which caused room door to shake every time that slammed shut. Air con generators on roof outside window loud all night. All in all really bad sleep for a superior room.
Yöpyi 1 yön helmikuussa 2024
FO vastasi 28.2.2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

6/10 OK

Roxanne

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Although the staff stated that parking was mentioned on the third party site, we were not aware that we would have to pay £10 for parking on top of the hotel fee. It was really noisy as our room was over the roof with lots of fans. We could hear when someone closed their door. Had we known about parking we would not have booked. Other than that, it was an ok stay.
Yöpyi 1 yön helmikuussa 2024
FO vastasi 28.2.2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

6/10 OK

Alisha

£10 for parking is extortionate! The leisure centre had the most dirtiest changing rooms I have ever been in. The lockers were dirty inside amd rusty. The floor was all wet. Will not stay again.
Yöpyi 1 yön helmikuussa 2024
FO vastasi 28.2.2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

8/10 Hyvä

Stephen

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
FO vastasi 22.2.2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Telford Centre Hotel

6/10 OK

Tarkistettu asiakas

Hyvää: Huoneen mukavuus
Convenient and ok.
A convenient location for a family reunion in nearby Wellington. There was a problem with the first room I was allocated but this was dealt with quickly and efficiently by Reception. Staff are generally pleasant and helpful. The communal areas of the hotel are well maintained and the bedroom was large with good lighting and well presented. The king-size bed reduced access space in the room which could have been a real problem for some guests. The bathroom was a good size but had no hand shower, an impractical hand basin and relatively poor lighting above the mirror. There was no room / cleaning service on the 2nd day of my stay. The buffet breakfast was plentiful and had variety but the dining room has a depressing style and needs an update especially to replace tired furniture. Parking for residents whilst inexpensive at £4 per day, could have been included in the room rate. Taken that one gets what one pays for, it was good value but not an hotel which encourages you to want to return.
Yöpyi 2 yötä helmikuussa 2024
FO vastasi 22.2.2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Telford Centre Hotel

10/10 Loistava

Jade

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Me and my partner went for Valentine’s Day and will definitely be going again highly recommended
Yöpyi 1 yön helmikuussa 2024
FO vastasi 22.2.2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Telford Centre Hotel

8/10 Hyvä

Scott

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
FO vastasi 22.2.2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Telford Centre Hotel

10/10 Loistava

Emma

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great way to see Ironbridge.
Slept in a ground floor room. Didn’t hear any noise from the hotel and slept so well on both nights we stayed there. Beds were incredibly comfortable. Room was quite warm so we needed to have the window open as there’s no other means of temperature control. The shower is really powerful, so much so that it does get the rest of the bathroom a bit wet!
Yöpyi 2 yötä helmikuussa 2024
FO vastasi 22.2.2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mercure Telford Centre Hotel

10/10 Loistava

Louise

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Definitely worth a visit
Very clean, comfy bed and the pool etc were lovely. Extremely friendly staff. Only downside- far too much chlorine in the pool and jacuzzi the first night to the point it was stinging our eyes and lots of people were complaining. Rectified by the next morning.
Yöpyi 1 yön helmikuussa 2024
FO vastasi 18.2.2024
Dear Loiuse, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Have stayed here several times now, it's our go to hotel when in the area. Centrally located, walking distance to the shopping centre. Excellent breakfast.
Yöpyi 2 yötä helmikuussa 2024
FO vastasi 18.2.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Aileen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pleasant stay
Lovely stay and pleasant staff would come here again thank you very much.
Yöpyi 1 yön helmikuussa 2024
FO vastasi 18.2.2024
Dear Aileen,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Renjith

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
FO vastasi 18.2.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Stephen

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
All good… jacuzzi had way too much chorine in it!
Yöpyi 3 yötä helmikuussa 2024
FO vastasi 18.2.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Louise

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Had such a lovely time apart from people out front were drunk and loud , our room was right above the reception entrance. They were guests also but very drunk and very loud
Yöpyi 1 yön helmikuussa 2024
FO vastasi 18.2.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

6/10 OK

Byron

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Over priced, wasn't Impressed with having to pay an additional £10 for the car park, pool had far to much chlorine in it it made your eyes sting, very noisy as it didn't have double glazing, you could hear the rooms water & tvs either side of you. Lovely building but needs improving and very over priced
Yöpyi 1 yön helmikuussa 2024
FO vastasi 14.2.2024
Dear Byron, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

simon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Telford Centre Mercure
Lively hotel, premium room was very spacious and clean. Restaurant food was great and staff were very helpful. Pool, saunas and jacuzzi all very clean.
Yöpyi 3 yötä helmikuussa 2024
FO vastasi 14.2.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Alan

Matkusti kumppanin kanssa
Didn’t like the fact that you had to pay for parking
Yöpyi 1 yön helmikuussa 2024
FO vastasi 14.2.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

8/10 Hyvä

anthony

Yöpyi 2 yötä helmikuussa 2024
FO vastasi 22.3.2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mercure Telford Centre Hotel

10/10 Loistava

Rita

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely weekend visiting friends and family.
Stayed for a long weekend ,meeting friends and family. Good location easy walking distance from town and easy access to surrounding area. Staff were friendly and helpful. We had breakfast in the restaurant, I am Coeliac and Louiza checked with the chef to ensure that my food was all gluten free. Nothing was too much trouble. We would definitely stay here again.
Yöpyi 3 yötä helmikuussa 2024
FO vastasi 11.2.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Sean

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
FO vastasi 6.2.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
FO vastasi 6.2.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

6/10 OK

trudie

A was a little underwhelmed if honest. Front desk staff were great, others not so. We were practically barged by a member of staff coming through a doorway. The bedrooms and hallways looked a little tired. And attention to detail, such as mouldy grout around in the shower. Plus the shower leaked into the bedroom carpet. It was okay I suppose we only had to stay one night. Breakfast was tasty!
Yöpyi 1 yön helmikuussa 2024
FO vastasi 6.2.2024
Dear Trudie,Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mercure Telford Centre Hotel

6/10 OK

David

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
The hygiene if the bathroom floor was terrible pubic hairs on the floor and a tablet the lamp didnt work two bulbs gone
Yöpyi 1 yön helmikuussa 2024
FO vastasi 6.2.2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

4/10 Huono

Sara

Liikematkailija
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
FO vastasi 6.2.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

6/10 OK

Thomas, Christchurch

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
Very dated and worn. Could not put dinner tab on my room, had to pay seperately. Conditioner in bathroom was empty and noisy aircon unit directly outside my window. Terible view, sure other rooms are better though? Good parking for the car.
Yöpyi 1 yön tammikuussa 2024
FO vastasi 6.2.2024
Dear Thomas,Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mercure Telford Centre Hotel

6/10 OK

Mark

Hotel is convenient to Lilleshall which is a reason for me to stay here.
Yöpyi 1 yön tammikuussa 2024
FO vastasi 30.1.2024
Dear Guest,Thank you for sharing your experience, we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Telford Centre Hotel

4/10 Huono

Dan

Hyvää: Huoneen mukavuus
Huonoa: Siisteys ja henkilökunta ja palvelu
Give it a miss. There are nicer places in Telford.
The stay was ok. The bathroom was dirty, there were stains on the sheets and the general service was poor. We ordered vegetarian sausages at breakfast, reminded them after 20 minutes and when they came out a further 10 minutes they were not cooked in the middle.
Yöpyi 1 yön tammikuussa 2024
FO vastasi 22.1.2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

2/10 Hirveä

Janice

Matkusti perheen kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
Awful stay!!!
I was very disappointed with my stay. The room was freezing cold and apparently the heating was on a time switch and should of come on at 4.30pm which in the midst of winter is totally unacceptable, we returned in the evening to a still very cold room and had to pack our things and move to a different room. My sister who I was with has COPD so it really wasn’t good for her health!, We were looking forward to a meal in the restaurant after our return from the funeral we attempted only to find that the restaurant was in fact closed although we enquired on arrival what time the restaurant closed and were told 10pm. So we had to eat in the bar. I ordered an Irish coffee and it never arrived, the barmaid put her coat on ready to head off and I asked her where was the Irish coffee and she said that she forgot it. So I wished I hadn’t made a reservation at that particular hotel because there were several others in that location that I could have chose, and wished I had. When we were moving rooms in the evening there was a distinct smell of Weed/cannabis in the corridor and was told by one of the staff that it was quite a regular thing.
Yöpyi 1 yön tammikuussa 2024
FO vastasi 22.1.2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

jennifer

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
FO vastasi 22.1.2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

8/10 Hyvä

Lee

Yöpyi 1 yön tammikuussa 2024
FO vastasi 21.1.2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mercure Telford Centre Hotel

8/10 Hyvä

Simon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Easy parking. Clean room.
Yöpyi 1 yön marraskuussa 2023
FO vastasi 11.1.2024
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Barry

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay
Excellent stay - no niggles or issues at all.
Yöpyi 1 yön tammikuussa 2024
FO vastasi 11.1.2024
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Michael

Yöpyi 1 yön tammikuussa 2024
FO vastasi 11.1.2024
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

4/10 Huono

Jesper

Yöpyi 1 yön tammikuussa 2024
FO vastasi 11.1.2024
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

8/10 Hyvä

gavin

Yöpyi 1 yön tammikuussa 2024
FO vastasi 11.1.2024
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Adrian

Yöpyi 1 yön tammikuussa 2024
FO vastasi 11.1.2024
Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

8/10 Hyvä

Patricia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Convenient location
Yöpyi 2 yötä joulukuussa 2023
FO vastasi 31.12.2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Barry

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel
Excellent stay. The rooms are clean and tidy. The breakfast was lovely would definitely recommend.
Yöpyi 1 yön heinäkuussa 2023
FO vastasi 30.12.2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Amanda

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
FO vastasi 25.12.2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

8/10 Hyvä

James Mark

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Hotel is in need of some re-decoration in general areas and in rooms
Yöpyi 1 yön joulukuussa 2023
FO vastasi 25.12.2023
Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

4/10 Huono

Rob

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Better alternatives
The room wasn't to a great standard. Not what you would expect from a Mercure. The room smelt funny and the noise from the road easily came through the single pane window which evidently didn't have adequate ventilation.
Yöpyi 1 yön joulukuussa 2023
FO vastasi 25.12.2023
Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Nadine

Yöpyi 1 yön marraskuussa 2023
FO vastasi 22.12.2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

6/10 OK

Ian

We reported the beside lamp defective to reception, it may have just needed a new lamp, we had a 3 day stay and it still wasnt fixed when we left. There was only 1 chair in our room despite there being 2 of us and ample room for a second. The prices in the bar are "extortinate"- wont be drinking in there again.
Yöpyi 3 yötä joulukuussa 2023
FO vastasi 22.12.2023
Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

10/10 Loistava

Pauline

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient for the motorway and near centre. Reasonably priced and good facilities.
Yöpyi 1 yön joulukuussa 2023
FO vastasi 22.12.2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

4/10 Huono

Scott

Yöpyi 1 yön joulukuussa 2023
FO vastasi 22.12.2023
Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel