Hotellit lähellä kohdetta The Shops at Kanawha

”A little confusing as to where to go to check in ”

”Very clean and maintained”

”Everything was good with this hotel except the noise from the highway. Our room was in the back of the hotel and within 50 feet of the interstate and trucks made so much noise braking to go around the curve. Difficult to sleep. ”

”Breakfast was very good, the gentleman serving food was nice, employees were great especially Kpatrick. Except we still haven't received our deposit back yet.”

”Sink was broken and tub had cracks in it. TV was old and not up to date, phone in room did not work. Hotel is not easy to find with google maps. They charged another 50.00 refundable fee for room damages on top of the 71.00 for the night. The room was not worth 71.00. Staff was friendly but area is not a great area. Lot of nosie and stomping upstairs and barely sleep.”

”great service”

”Was hard to find the entrance, two difference hotel check in’s at one desk was confusing, rooms were drab and outdated ”

”Great spot off the highway. Nice and quiet. Clean room and 24 hour fitness center. Great breakfast too. Friendly staff!”

”Took 3 staff members, 2 hours to find my reservation, which was booked through the Home Office website. Parking is a joke. They took what used to be guest parking in the front and made the whole area very expensive valet parking. When you want your car the valet walks a few feet to get it, if you used self parking you have to walk a block and a half. Customer centered thinking suggests it should be the other way around. I met two couples in the elevator who were issued keys to rooms that were...

”All staff were very nice and accommodating. However the facilities are tired and need refreshing. It is conveniently located with easy walking distance to most places.”

”.”

”The Marriott was serviceable but the room lacked extra blankets, no microwave in the room, and they were short staffed in the cleaning department. I was informed by a letter shoved under the door that room cleaning was unavailable.”

”I think it was circumstantial, but there was a group in the hotel that made my stay very unpleasant. Shared spaces were dominated by this group and they were generally rude. I was enroute to another city and have always enjoyed stopping in Charleston and staying at this hotel. However, this time was simply awful. I wasn't able to take advantage of the amenities, especially breakfast, so I just left as soon as I got up the next morning. Room was fine, clean, but my experience other than that...

”Everything was great ”

”Good”