Thanks for the great review! We look forward to seeing you in the future!

Thanks for the review. We will defiantly be looking at getting the issues taken care of. We look forward to seeing you in the future!

Hi I am the General Manager here at the Best Western in Thermopolis WY. I am very sorry this was your experience. We are all unaware of the fire alarm in the middle of the night. I will definitely be looking into this. Feel free to contact the hotel so we can figure out what has happened.

Thanks for your review. We work hard at making our guests stay great. We look forward to seeing you again.

Thanks for the review. We look forward to seeing you again!

Thanks for the great review! We are so glad you had a great stay. We look forward to seeing you in the future.

Thanks for the review. We look forward to seeing you again in the future.

Thanks for the great review. We are pleased to hear you had a pleasant stay with us. We work hard to insure our guest have a great stay. We hope to see you aging in the near future.

Thank you for the review. We work hard to make sure we give our guests a great stay. We hope to see you again soon.

Thanks so much for the great review. Hope to see you again soon!!

We are so glad you had such a enjoyable stay! We work hard trying to ensure our guest experience a great stay! We look forward to seeing you again in the future.

I am very sorry this is the experience you had. We work hard at providing the best service we can to ensure our guest a good experience. We will follow up with our third party representative to fix the underlying issue. We experienced technical issue that left our actual rooms and the rooms available online to be out of sync.

Thank you for your review. I would like to apologize for the experience you had with one of the room. I hope you will give us another chance to exceed your expectations.

I am very sorry to hear this was your experience staying with us. I will definitely bring this up with our front desk staff and make the improvements needed. I hope you will give us another chance to exceed your expectations.

Thank you for the review. We appreciate your feed back! We hope to see you again soon.

I am very sorry this was the experience you had with us. Thanks for letting us know the issues you had so we can work hard on getting this corrected. Again, I apologize and hope you will give us another chance to exceed your expectations.

I apologize for the experience you had staying with us, and will pass this along to our housekeeping. I hope you will give us another chance to exceed your expectations staying with us.

Thanks for the review. We look forward to seeing you again.

Thanks for taking the time to do a review. We appreciate the feed back and look forward to seeing you again soon.

I am very sorry this was your experience with us. Thanks for your feedback as it is very important to us to make the changes we need to make it better. We hope you will give us another chance to exceed your expectations.

Thanks so much for staying with us! Hope to see you again soon.

I am very sorry for the experience you had staying with us. I will address this issues with our housekeeping staff and make the changes needed for a better stay. We hope you will give us another chance to exceed your expectations of our hotel.

Thanks for your survey. hope to see you again.

Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

I am sorry to hear your stay wasn't better. We are working very hard at making things better for our guest. We hope you will come back again.

Thank you for your input. We are working very hard at making improvements for more enjoyable stays! Hope to see you again.

So glad you enjoyed your stay. Hope to see you agin.

Thanks for your response. hope to see you again

So gals you enjoyed your stay. Hope to see you again.

Thank you for letting me know. I will talk with the department head to make sure we met our guest needs.

Thank you for your review. I can assure you that it wasnt mold. I am so sorry that your daughter wasnt feeling her best. i would like to invite you back for a better stay.

Thank you

I am so sorry to here that you wasnt given the room that you wanted. We are a first come first serve hotel. We try to do our best to make sure we accommodate each and every guest.

Thanks

Good morning,I want to take the time out to apologize for any inconvenience that took place during your stay with us. If you dont mind reach out to me at the hotel and ask for the GM.

Good morning,I want to thank you for visiting our wonderful hotel and we would love to have you again. It was great having you.

Thank you

Good Afternoon, I want to take the time out to apologize for what occured during your stay. I can assure you that as the GM I will do my very best to make sure all training and communication with guest is handled correctly but, most all professionally.

Good Afternoon,I want to take the time to apologize for the issues that occured during your stay. We are taking every action and concerns to make sure our property stay number 1. We thank you for letting us know so we can take care of the needs. I would love if you would give us another chance.

Good Afternoon,I do apologize. We are alittle down in housekeeping at the moment. We are doing our best to make sure all guest are accommodated. I would like to extend a welcome back to our property.

I do apologize.

Good Afternoon,I do apologizes! We are working on that as we speak.

I do apologize

Thank you!