Majatalot – Thika

”I was disappointed in this hotel, the service was very bad and there were too many problems in my room. I had booked and paid for a studio room, but the hotel provided me a standard room. I tried to ask for a refund since a standard room is much cheaper than a studio room, but the Manager of the hotel was very unkind and did not want to solve this issue. In addition, the wifi did not work for the first two days and after that the wifi was working every now and then. The shower was not working...

”My girlfriend and her father showed up and were told their reservation was not recognized and that Expedia had not paid them nor protected the reservation although this was confirmed more than a month in advance.”

”Great staff. Very helpful and kind. Great breakfast. Had reliable hot water. Comfortable beds. Drawbacks: hard towels and no space heaters in cold season. ”