6/10
We enjoyed our 7 day vacation at the Quartz Hotel. However, during our check-in at the front desk, we noticed that the receptionist (Jim) was slightly rude and condescending towards the family ahead of us. When it was our turn to check-in, Jim continued to be very rude and condescending towards me and my family. My family was quite upset with Jim’s attitude towards me. It was absolutely uncalled for because we maintained a pleasant attitude throughout. I would like to thank all the other staff that were warm, kind, friendly and helpful during our vacation. Special thanks to Brian. Brian was especially kind to us and engaged with a friendly attitude and warm conversations every time we saw him. I love your the Quartz Hotel but we will not be returning because of Jim
Jeffrey
Yöpyi 7 yötä heinäkuussa 2025