Okura Hotels & Resorts – Tokion keskusta, Tokio

"Siisti ja viihtyisä hotelli, helppo suositella kenelle vain. "

"Staff was fantastic"

"Absolutely gorgeous hotel in excellent location."

"We had a rocky start at this hotel: our room was untidy when we arrived. There was food and fake eyelashes on the floor. Housekeeping came to vacuum the floor. Later in the evening when unpacking we found used underpants from a bathroom shelf. We called the front desk who came to take it away. They changed us to another room after this. We were compensated for the inconvenience, but the start left a bit of a nasty feeling to our stay and the final leg of our several weeks long trip in Japan. Our new room was good and it was cleaned spotless daily. The bed and pillows were good and tight, and tho the hotel is situated next to a railway and a bigger road for cars, the noise insolation was surprisingly good and we slept well. Nice balcony (in every room perhaps?). The breakfast was good. The onsen was really nice, tho the men’s side was untidy in the evening. The ladies’ side was nice and tidy. The front desk staff was great from start to finish. Nice location just a few mins from an Oedo line metrostop. Nicely between Harajuku and Shinjuku. Easy to get to places with metro and bus. Right next to a baseball stadium, we saw a game during our stay. Despite th start we ended up having a good time in Tokyo and this hotel. "

"Very nice facilities, location, service and excellent Japanese breakfast. Facilities dated."

"Very modern and good location in Ginza. Very polite service with smile"

"In photos looks better than actually is. I had a tiny dark room and basically no day light cause the wall was so close to the window. I booked deluxe double room. They messed up with invoice and asked me to pay more when checking out. Also, I agreed late check out at 1pm a day before and had ”do not disturb” sign on my door so I could sleep later but they called 11:01 and woke up me and asked when I am gonna leave. I arrived 30min before checking in time(3pm) and they said I need to wait until it is exactly 3pm. Of course there was tens of people waiting exactly 3pm 😩 Amateurs the whole staff."

"We stayed at a superior double room for 8 nights. Our stay was very pleasant as the room was spacious, clean and quiet. It also had all the necessary amenities (toothbrush, -paste, hairbrush, nightgown, slippers etc) topped with a little refridgerator and a bath. The hotel personel was welcoming and helpful. The location of the hotel is convenient and there is a lot of small restaurants closeby (Tsukemen Zuppa for example was really nice and vegetarian friendly). If you are looking for to skip the nearby Starbucks I would strongly recommend visiting a small cafe called Hayakawa. Its only couple of blocks away and we had the best coffee we ever had in there."

"Within walking distance from Shinjuku station (where Narita Express stops), lots of party people sround every night, but no noise problems. Staff very friendly & helpful."