Ulkopuoli

Arvostelut: InterContinental Toronto Centre, an IHG Hotel

4.5 out of 5

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 1122 kautta 1596 arvostelua" "
Arvosana 8 - Hyvä. 316 kautta 1596 arvostelua" "
Arvosana 6 - OK. 83 kautta 1596 arvostelua" "
Arvosana 4 - Huono. 43 kautta 1596 arvostelua" "
Arvosana 2 - Hirveä. 32 kautta 1596 arvostelua" "

9,6/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Kimmo

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Toronto InterContinental
Erinomainen sijainti. Siisti. Hyvä ruoka.
Yöpyi 5 yötä toukokuussa 2023
Puneet Sharma, Guest Relations Manager vastasi 31.5.2023
We appreciate you taking the time to rate your recent experience with us at the InterContinental Toronto Centre. We are thrilled to see a perfect 10/10 rating for your stay with us and we hope to have the privilege of welcoming you back again soon.

10/10 Loistava

Mikal

Matkusti ryhmän kanssa, Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was really friendly. Except the woman who worked in the gift shop. We spent a few hundred dollars in the gift shop and she wanted us to bag our own purchases because she wanted to help the next customer. Very unprofessional.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Franklin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was an excellent hotel and a very pleasant stay. The amenities were great, the location was anwesome and the people were wonderful.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

EmadEddin, Guelph

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, easy check in and out, clean room and the most important for me was the elevator is easy and fast to my floor #17
Yöpyi 2 yötä toukokuussa 2024
Ciaran vastasi 25.5.2024
Dear EmadEddin, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

ishtiaq

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Location
Yöpyi 2 yötä toukokuussa 2024
Ciaran vastasi 25.5.2024
Dear Ishtiaq, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager

4/10 Huono

John

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Ciaran vastasi 25.5.2024
Dear John, Firstly, thank you for taking the time to share your feedback on your recent visit to Intercontinental Toronto Centre. Your feedback is very much valued and is important to us. I would be most grateful if you would be willing to speak to me regarding your stay. It is only through receiving and acting on valuable feedback such as yours, that we can endeavour to make the necessary changes to further enhance the hotel’s service delivery. If you are willing to speak to me I would be pleased to give you a call at a time of your convenience. Kind Regards, Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

art

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Ciaran vastasi 25.5.2024
Dear Art, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

Yingshi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient, clean
Yöpyi 2 yötä toukokuussa 2024
Ciaran vastasi 25.5.2024
Dear Yingshi, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

Ghada, Ottawa

Matkusti perheen kanssa
Overall good
Yöpyi 3 yötä toukokuussa 2024
Ciaran vastasi 21.5.2024
Dear Ghada, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager

10/10 Loistava

Justin

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to Rogers Centre, nice property, very clean
Yöpyi 3 yötä toukokuussa 2024
Ciaran vastasi 21.5.2024
Dear Justin, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager

10/10 Loistava

Lynne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location to all the sights that’s we wanted to see.
Yöpyi 2 yötä toukokuussa 2024
Ciaran vastasi 21.5.2024
Dear Lynne, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager

10/10 Loistava

Rio

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is our home in Toronto! Its clean, spacious, family-friendly, and love that it has Nespresso machine! Will be coming back for sure!
Yöpyi 2 yötä toukokuussa 2024
Ciaran vastasi 21.5.2024
Dear Rio, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager

10/10 Loistava

Destiney

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel
Yöpyi 4 yötä helmikuussa 2024
Zelaikha Rahimi vastasi 20.5.2024
Dear Destiney, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre.It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Sincerely, Zelaikha Rahimi Assistant Front Office Manager

6/10 OK

Roberta

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Asked for a room with a view since we travelled 5 hours to Toronto-we were given a view of the Go rain tracks and back of the building. Walking distance to theatres.
Yöpyi 1 yön toukokuussa 2024
Zelaikha Rahimi vastasi 20.5.2024
Dear Roberta , Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the view from your room and the room availability upon check-in.We understand the importance of a pleasant view and the expectation of room availability, especially after a long journey. Rest assured, we’ll review our room allocation procedures to ensure a smoother experience for our guests in the future.We appreciate your candid review, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,Zelaikha RahimiAssistant Front Office Manage

10/10 Loistava

Craig

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice property. Easy walk to the Blue Jays game.
Yöpyi 1 yön toukokuussa 2024
Zelaikha Rahimi vastasi 19.5.2024
Dear Craig, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre.It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged.Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future.Sincerely,Zelaikha Rahimi Assistant Front Office Manager

8/10 Hyvä

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A
Yöpyi 2 yötä toukokuussa 2024
Ciaran vastasi 17.5.2024
Dear David, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager

2/10 Hirveä

Jessica

Huonoa: Henkilökunta ja palvelu
Yöpyi 3 yötä toukokuussa 2024
Zelaikha Rahimi vastasi 13.5.2024
Dear Jessica , I'm deeply sorry to hear about your experience. Rest assured, we take allegations like this very seriously. Our team has conducted a thorough audit, and it shows that only you and your boyfriend had access to your room during the time in question. We understand your concerns and are committed to ensuring the safety and security of all our guests. We apologize for any distress this incident may have caused and appreciate your feedback. If there's anything else we can do to address your concerns, please don't hesitate to reach out.Kind regards, Zelaikha RahimiAssistant front Office Manager

8/10 Hyvä

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Rien de négatif, endroit bien pour toutes
Yöpyi 2 yötä toukokuussa 2024
Ciaran vastasi 8.5.2024
Dear Daniel, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager

10/10 Loistava

Mitzi Donabel, Kansas City

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a great stay and experience! We would come stay again in a heartbeat
Yöpyi 4 yötä toukokuussa 2024
Ciaran vastasi 8.5.2024
Dear Mitzi, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager

10/10 Loistava

Xu

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 5 yötä huhtikuussa 2024
Ciaran vastasi 3.5.2024
Dear Xu, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager

10/10 Loistava

KiM

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location, close to Billy Bishop, restaurants & Roger’s centre, amazing room, great staff, concierge was extremely helpful!
Yöpyi 2 yötä huhtikuussa 2024
Ciaran vastasi 3.5.2024
Dear Kim, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'Dwyer Guest Relations Manager

4/10 Huono

Lillian

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was nice but all we could get as far a view from our window is train tracks. We checked in at 4 pm as was staded on my reservation and all the room where given out all ready. First room we seen a roof, second one the tracks. For the amount we paid the lower rooms should be cheaper.
Yöpyi 1 yön huhtikuussa 2024
Zelaikha Rahimi vastasi 28.4.2024
Dear Lillian , Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the view from your room and the room availability upon check-in.We understand the importance of a pleasant view and the expectation of room availability, especially after a long journey. Rest assured, we’ll review our room allocation procedures to ensure a smoother experience for our guests in the future.We appreciate your candid review, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,Zelaikha RahimiAssistant Front Office Manager

10/10 Loistava

Lizzete, Rowlett

Yöpyi 4 yötä joulukuussa 2023
Ciaran vastasi 14.5.2024
Dear Lizzete, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

Juan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved the view towards CN Tower.
Yöpyi 2 yötä huhtikuussa 2024
Michael Kashan vastasi 24.4.2024
Good Afternoon Juan,Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay.We are thrilled to hear you enjoyed your full experience with us.We hope to have the pleasure of welcoming you back in the near future.Have a wonderful day.Kind Regards,Michael KashanFront Office Manager

10/10 Loistava

Zachary, Elmira

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel check in was great, all employees very nice
Yöpyi 1 yön huhtikuussa 2024
Ciaran vastasi 20.4.2024
Dear Zachary,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards, Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

Jaskeeerat

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 3 yötä maaliskuussa 2024
Ciaran vastasi 20.4.2024
Dear Jaskeeerat,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards, Ciaran O'DwyerGuest Relations Manager

8/10 Hyvä

William

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Ciaran vastasi 20.4.2024
Dear William,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards, Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

Tori

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Ciaran vastasi 16.4.2024
Dear Tori, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager

8/10 Hyvä

Edward

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Ciaran vastasi 16.4.2024
Dear Edward, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

MAVY

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location
Yöpyi 3 yötä huhtikuussa 2024
Ciaran vastasi 15.4.2024
Dear Mavy,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

Maria B

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great hotel
Yöpyi 1 yön huhtikuussa 2024
Ciaran vastasi 15.4.2024
Dear Maria B,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

Helia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy access to everything
Yöpyi 1 yön huhtikuussa 2024
Michael Kashan vastasi 14.4.2024
Good Morning Helia, Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay with us. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael KashanFront Office Manager

6/10 OK

Daniel

Huonoa: Henkilökunta ja palvelu
We were here at 3 for check in and didn’t get our room till 5:45. Late for dinner reservations and for the hockey game
Yöpyi 1 yön huhtikuussa 2024
Michael Kashan vastasi 14.4.2024
Good Morning Daniel, Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay with us. We are so sorry to hear you were not able to check in till 5:45pm. I will investigate to see why this happened, and ensure it doesn't happen again to any future guests. We hope to have the pleasure of welcoming you back in the near future to have a chance to make it a perfect stay. Please contact me directly for an early check in on your next booking. Kind Regards, Michael KashanFront Office Manager

10/10 Loistava

Victoria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was very clean and conveniently located. Only complaint is valet parking fees and garage fees.
Yöpyi 4 yötä maaliskuussa 2024
Michael Kashan vastasi 14.4.2024
Good Morning Victoria, Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay with us. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael KashanFront Office Manager

10/10 Loistava

Michael D, Wyses Corner

Matkusti perheen kanssa
Overall very good experience at this property. Junior suite was fairly well appointed, with excellent views of the CN Tower and Roger’s Centre. Staff were friendly and the drive they arranged to the airport was a newer Cadillac with a very friendly driver. Super close to the Rogers Centre and lovely look. Wife used spa facilities and was very pleased. Highly recommend this hotel. Excellent restaurant in the Azure with great staff and good breakfast. Great experience and one of the better hotels I’ve stayed at in downtown Toronto over the years.
Yöpyi 2 yötä huhtikuussa 2024
Michael Kashan vastasi 14.4.2024
Good Morning Michael D, Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay with us. We are thrilled to hear you enjoyed your full experience with us, from the spa, to Azure restaurant, and view from your room. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael KashanFront Office Manager

10/10 Loistava

Robbie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay, super convenient, lovely staff, it was all great!
Yöpyi 2 yötä maaliskuussa 2024
Michael Kashan vastasi 14.4.2024
Good Morning Robbie,Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay.We are thrilled to hear you enjoyed your full experience with us, especially the lovely staff. We hope to have the pleasure of welcoming you back in the near future.Have a wonderful day.Kind Regards,Michael KashanFront Office Manager

10/10 Loistava

EUNKYUNG

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was very kind to the customer.
Yöpyi 1 yön huhtikuussa 2024
Michael Kashan vastasi 14.4.2024
Good Morning EUNKYUNG,Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay.We are thrilled to hear you enjoyed your full experience with us.We hope to have the pleasure of welcoming you back in the near future.Have a wonderful day.Kind Regards,Michael KashanFront Office Manager

10/10 Loistava

Derek

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location
Yöpyi 1 yön huhtikuussa 2024
Michael Kashan vastasi 14.4.2024
Good Morning Derek,Thank you so much for choosing The Intercontinental Toronto Hotel for your recent stay.We are thrilled to hear you enjoyed your full experience with us.We hope to have the pleasure of welcoming you back in the near future.Have a wonderful day.Kind Regards,Michael KashanFront Office Manager

10/10 Loistava

susan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location. Right next Union Station and to the UP if you need to get to and from the airport. Very clean. Connected to the convention centre. Room was spacious and the bathroom had a great shower!
Yöpyi 3 yötä huhtikuussa 2024
Michael Kashan vastasi 14.4.2024
Good Morning susan, Thank you so much for choosing The Intercontinental Toronto for your recent stay with us. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael KashanFront Office Manager

8/10 Hyvä

Chris

Yöpyi 2 yötä huhtikuussa 2024
Zelaikha Rahimi vastasi 29.4.2024
Dear Chris, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Zelaikha RahimiAssistant Front Office Manager

10/10 Loistava

William

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location - CN Tour, Ripley’s, Rogers Centre and more only a 5 minute walk
Yöpyi 1 yön huhtikuussa 2024
Ciaran vastasi 10.4.2024
Dear William,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards,Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

Ramsey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Ciaran vastasi 10.4.2024
Dear Ramsey,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards,Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

Tania

Yöpyi 1 yön huhtikuussa 2024
Ciaran vastasi 26.4.2024
Dear Tania, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards, Ciaran O'DwyerGuest Relations Manager

8/10 Hyvä

William, Glen Allen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä maaliskuussa 2024
Ciaran vastasi 6.4.2024
Dear William,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

PK

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Ciaran vastasi 6.4.2024
Dear PK,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely Ciaran O'DwyerGuest Relations Manager

10/10 Loistava

Katherine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good service
Yöpyi 1 yön huhtikuussa 2024
Aranza Escotoverri, Guest Services Manager vastasi 4.4.2024
Dear Katherine,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. Your kind comments are greatly appreciated. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. We hope to have the pleasure of welcome you back soon! Warm regards

10/10 Loistava

Michael

Liikematkailija
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pleasant and friendly staff. Parking price is high...but you can't beat valet on Front Street chaos.
Yöpyi 1 yön huhtikuussa 2024
Aranza Escotoverri, Guest Services Manager vastasi 4.4.2024
Dear Michael,Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. Your kind comments are greatly appreciated. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. We hope to have the pleasure of welcome you back soon! Warm regards

6/10 OK

Crystal

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Ciaran vastasi 4.4.2024
Dear Crystal,Firstly, thank you for taking the time to share your feedback it is very much valued and is important to us. However, I am disappointed to read that you did not have an entirely positive experience during your recent stay with us. I would be most grateful if you could share further information on your stay with me/us. It is only through receiving and acting on valuable feedback such as yours, that we can endeavor to make the necessary changes to further enhance the hotel’s service delivery. Please accept our apologies for the shortfall in service and for failing to meet your expectations on this occasion. Thank you once again for your feedback. I look forward to your response.Yours sincerely Ciaran O'Dwyer Guest Relations Manager

8/10 Hyvä

Todd

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Ciaran vastasi 4.4.2024
Dear Todd, Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. Thank you for choosing Intercontinental Toronto Centre and we look forward to having the pleasure of welcoming you back in the near future. Kind Regards, Ciaran O'Dwyer Guest Relations Manager

10/10 Loistava

Wendy

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Great customer service There was no food court just a restaurant
Yöpyi 2 yötä maaliskuussa 2024
Zelaikha Rahimi vastasi 2.4.2024
Dear Wendy , Thank you for taking the time to share your experience of your stay at Intercontinental Toronto Centre. Your kind comments are greatly appreciated. It means so much to the entire hotel team to know that our guests enjoyed their stay and that their efforts have been acknowledged. We hope to have the pleasure of welcome you back soon! Warm regards, Zelaikha Rahimi Assistant front Office Manager