Thank you Pierre for taking the time to give us your review. We are very happy you have enjoyes your stay

Hello Diana,Thank very much for taking the time to give us your review. We are very happy that you had a positive experience, hopefully we will see you in the near future.

Hello Sahir, Thank you for sharing your story. We were looking for your reservation in our system, however, I could not find it. Are you sure you stayed at Newmarket Inn. We also have Newmarket Suites in Newmarket. As far as we are concern we do not have bed bugs, however it is a serious accusation that we need to take seriously.As for the emails that we have not responded to, we can not find any emails sent to Newmarket Inn with receipts, requesting a refund. To be honest the whole thing is puzzling . We are pride ourselves on excellent customer service. We hope all of it, it's just a misunderstanding.

Sorry Andre that you has a bad experience, we would love to know what happened.

Thank you for taking the time to give us your review.We are happy you have enjoyed your stay

Hello Tracey, Sorry that you had a bad experience.We hope to make a comfortable place for the affordable price point. Hope you will give us another chance.

Thank you Dawn for taking the time to give us your review.

Thank you for your review

Thank you Michelle, we are looking forward to many more of your stays.

Hello Kerry, believe me we were trying to chance the discription, however there is only 2 choices breakfast or no breakfast, but we will defenitley call expedia again to rectify the description. Hope you have enjoyed your stay.

Thank you for your review.

Thank you Tibor for your review. We are always looking forward to the feedback.

Thank you for taking the time to give us your review. We appreciate your feedback.

Thank you for taking the time to give us your review. We appreciate your feedback.

Danke shen.

Thank you for your review.

Thank you for taking the time to give us your review. We appreciate your feedback

Thank you for the review

Thank you for the review.

Thank you for your review

Thank you Teresa for taking the time to give us your review.We truely appreciate your feedback

Thank you Angie for your review.

Hello Jerrel, thank you for taking the time to give us your review

Thank you for your generous review. Hope you will stay with us in the near future.

Thank you for taking the time to give us your review.

Thank you for letting us know how we are doing

Thank you for your review

Thank you for taking the time to give us your review.

Thank you for taking the time to give us your review

Thank you for taking the time to give us your review.

thank you for your review

Thank you for taking the time to give us your review.

Thank you for taking the time to give us your review.

Thank your for your kind review. We will be very happy to see you stay with us in the near future.

Thank you Diana. It is always a pleasure to see you as well. Hope you will visit us in the near future

Thank you for your review

I am sorry your stay was not to your satisfaction, We would have liked to know, where we went wrong.

Hello Zhane,The hotel is in the country and sometimes we see flies getting through the mesh, however, we checked your room after your departure and we did not find anything.So sorry for your experience.

Thank you for taking the time to give us your revie

We are so very sorry that you had such a bad experience.Please trust me, that it was the first time that we had bedbugs, as unbelievalbe as it sounds, we are a small hotel, so we are vigilant about about things like that. We were just very unlucky, that someone brought it in and we did not caught it in time. You can look up our previous reviews and see that there has been no mention of this problem in the past. Nonetheless, it happend and it happened while you were a guest and we can not say sorry enough for the sitution you found yourselves in. We would had been more then happy to offer you a different room, so you did not have to leave the hotel at night, ofcourse with no charge for all 3 rooms. As to the poker night, we are very sorry that the parking lot was full, but we host a charity poker night on Fridays, organized by retired police officers and the number of participants is usually low enough, that there are enough parking spots for everyone, however, we will look into it. Again our sincere apology.

Thank you for your kind review,

Thank you for your review

Thank you, and see you again.

Thanks a lot for a good review and we hope to see you again.

Thank you for your review.

You can always call the front desk and let them know whenever you have a complaint so we can resolve the issue. We are very sorry to what happened, and we're trying our best to give our guest the best service we can offer. Thank you for your understanding and staying with us.

Thank you for your review.