Luksussviitti, 2 parisänkyä | 1 makuuhuone, ylelliset vuodevaatteet, pimennysverhot

Arvostelut: Town Inn Suites Hotel

3.5 out of 5
Town Inn Suites Hotel
620 Church St, Toronto, ON

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 836 kautta 1887 arvostelua" "
Arvosana 8 - Hyvä. 587 kautta 1887 arvostelua" "
Arvosana 6 - OK. 252 kautta 1887 arvostelua" "
Arvosana 4 - Huono. 124 kautta 1887 arvostelua" "
Arvosana 2 - Hirveä. 88 kautta 1887 arvostelua" "

8,2/10

Siisteys

8,8/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Janne

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2023
Steffany vastasi 23.2.2023
Hi Janne,Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as perfect 10 as we strive to provide just that for all our customers. We Look forward to seeing you again soon.Best regards,Stef

8/10 Hyvä

Leslie

Hyvää: Siisteys ja henkilökunta ja palvelu
It is a safe, clean, convenient and affordable place to stay downtown.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Edeljoy

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place to stay
Yöpyi 1 yön toukokuussa 2024
stef vastasi 28.5.2024
Dear Edeljoy,Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your stay with us. Our team works hard to provide a comfortable and welcoming experience for all of our guests, and it's always wonderful to hear when our efforts are appreciated. We hope to welcome you back again in the future!Warm regards,Stef

8/10 Hyvä

Kevin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good Location. “Breakfast” not really. Small space, slow coffee, only pastries.
Yöpyi 3 yötä toukokuussa 2024
stef vastasi 28.5.2024
Dear Kevin,Dear guest, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with our breakfast offerings. We will make sure to review our menu and service. We appreciate your honesty and hope to have the opportunity to serve you better in the future. Best regards, Stef

6/10 OK

Barbara

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
I’d rate the suite 4 stars as it was clean and spacious. The housekeeping was a 1. After our first night only 2 clean towels were replaced (for 3 adults) and no toilet paper. After our second night (we stayed 3 nights) we returned late in the day to find no housekeeping at all. Both times we went to the front desk and were provided with what was necessary, but not what I was expecting when booking an expensive suite.
Yöpyi 3 yötä toukokuussa 2024
stef vastasi 28.5.2024
Dear Barbara,Thank you for taking the time to provide feedback on your recent stay with us. We apologize for the inconsistent housekeeping service you experienced during your stay. This falls well below our usual standards and we will be addressing this issue with our housekeeping team to ensure it does not happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay. Thank you for choosing our hotel.Warm regards,Stef

8/10 Hyvä

Christine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were friendly and helpful. The room was very clean and comfortable. The water pressure in the shower was great but the temperature didn’t get hot and the pipes made a lot noise. The kitchen was very nice, the appliances worked well. However, it could have been a little better stocked for people who want to cook. The frying pan was very small and the kitchen utensils set was missing a spatula. But all-in-all a good stay.
Yöpyi 1 yön toukokuussa 2024
stef vastasi 27.5.2024
Dear Christine,Thank you for taking the time to leave us a review. We are delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed the clean and comfortable room. We apologize for the issues encountered- we will certainly look into fixing these.Overall, we are happy to hear that you had a good stay with us and we hope to welcome you back in the future. Thank you for choosing to stay with us.Warm reagrds,Stef

10/10 Loistava

Antonio, New York

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great suites with plenty of room
Yöpyi 1 yön toukokuussa 2024
stef vastasi 27.5.2024
Dear Antonio,Thank you for your kind words! Our suites do indeed offer spacious accommodations for a comfortable stay. If you have any further questions or need assistance with your booking, please don't hesitate to reach out. Thank you again for considering us for your stay!Warm regards,Stef

6/10 OK

leo

Matkusti pienten lasten kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room is very old considering the high price I paid
Yöpyi 1 yön toukokuussa 2024
stef vastasi 27.5.2024
Dear Leo,We apologize for any inconvenience caused by the condition of your room. Your feedback is valuable to us, and we will make sure to address this issue promptly. We strive to provide a comfortable and pleasant stay for all our guests and appreciate your feedback. Please feel free to reach out to our front desk team if there is anything we can do to improve your experience.Warm regards,Stef

10/10 Loistava

Jamela

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the location
Yöpyi 2 yötä toukokuussa 2024
stef vastasi 27.5.2024
Dear Jamela,Thank you for your kind words! We're delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you need any further assistance, feel free to let us know.Warm regards,Stef

6/10 OK

France

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
For the price we paid the room was not that nice. I would have expected 2 bathrooms, pool and the continental breakfast selection was very limited and by 9:am everything was gone. Would not rent there again.
Yöpyi 2 yötä toukokuussa 2024
stef vastasi 27.5.2024
Dear France,We are sorry to hear that you were disappointed with your stay. We strive to provide the best possible experience for all of our guests and it is unfortunate that we fell short of meeting your expectations. Thank you for bringing these issues to our attention, we will work to address them and improve in the future. We apologize for any inconvenience this may have caused and hope that you will consider giving us another chance in the future. Thank you for your feedback.Warm regards,Stef

10/10 Loistava

Kelly

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I really appreciated the customer service!! The manager at the desk was so kind! I asked for a different room on a lower floor, and she quickly obliged so I didn't have to take the elevator.
Yöpyi 1 yön toukokuussa 2024
stef vastasi 27.5.2024
Dear Kelly,That's wonderful to hear! We always strive to provide excellent customer service and make sure our guests have a comfortable stay. We're glad to hear that our manager was able to accommodate your request promptly. Thank you for choosing to stay with us - we hope to welcome you back again soon!Warm rehgards,Stef

8/10 Hyvä

Jeremy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
stef vastasi 27.5.2024
Dear Jeremy,Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you need any further assistance, feel free to let us know.Warm regards,Stef

8/10 Hyvä

Carlo

Hyvää: Palvelut/mukavuudet
Tout sauf la salle de bain
Yöpyi 1 yön toukokuussa 2024
stef vastasi 27.5.2024
Dear Carlo,Thank you for your kind words! We're delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you need any further assistance, feel free to let us know.Warm regards,stef

6/10 OK

Saqib

Matkusti ryhmän kanssa
Huonoa: Majoituspaikan kunto ja tilat
My recent stay at the hotel in the main location left me with mixed feelings about its value proposition. While the convenience of its location near public transport and taxis was undeniable, the relatively high price tag didn't quite match up with the facilities and amenities provided. The bedroom, albeit small, felt disproportionately cramped considering the price point. Moreover, the bed's size was insufficient for two people, which was disappointing. On the other hand, the living room was spacious and well-equipped, featuring a convenient small kitchen. However, the highlight of the living space was overshadowed by an aging and perilous bathtub in the bathroom. Its outdated design and slippery surface posed a significant safety hazard, resulting in a concerning fall during my stay. Overall, while the hotel offered convenience in a prime location, its pricing seemed inflated compared to the facilities and overall value provided. For those considering a stay, it's worth weighing the convenience against the potential caveats and exploring alternatives that may offer a better balance of affordability and amenities.
Yöpyi 2 yötä toukokuussa 2024
stef vastasi 27.5.2024
Dear Saqib,Thank you for sharing your honest feedback about your recent stay. We appreciate your detailed review and are sorry to hear about some of the issues encountered We will address these issues immediately to ensure the safety and comfort of our guests in the future.We understand your concerns about the pricing and the value proposition of our hotel. We strive to provide a balance of convenience and amenities at a fai fair price, and we will take your feedback into consideration for future improvements.We are glad to hear that you enjoyed the spacious living room and the well-equipped kitchen during your stay. We always aim to provide a comfortable and enjoyable experience for our guests, and we are sorry that some aspects did not meet your expectations.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a more positive experience. If you have any further comments or suggestions, please feel free to reach out to us directly.Warm regards,Stef

8/10 Hyvä

Jon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed our stay.
Yöpyi 1 yön toukokuussa 2024
stef vastasi 24.5.2024
Dear Jon,Thank you so much for the kind words! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

8/10 Hyvä

Peisan

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 6 yötä toukokuussa 2024
stef vastasi 24.5.2024
Dear Peisan,Thank you so much for the kind rating! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

10/10 Loistava

Brendan, Toronto

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice hotel rooms.
Yöpyi 1 yön toukokuussa 2024
stef vastasi 24.5.2024
Dear Brendan,Thank you for the kind feedback! We are delighted to hear that you enjoyed your stay in our hotel rooms. We strive to provide our guests with comfortable and pleasant accommodations, and we are thrilled that we succeeded in meeting your expectations. We hope to welcome you back for another enjoyable stay in the future.Warm regards,Stef

8/10 Hyvä

Chris

Hyvää: Siisteys ja henkilökunta ja palvelu
For the price this space is massive
Yöpyi 1 yön toukokuussa 2024
stef vastasi 22.5.2024
Dear Chris,Thank you, we are glad you are pleased with the size of the space for the price you paid. We always strive to provide the best value for our guests.Warm reagrds,Stef

6/10 OK

Ashley

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Cannot use balconies and thats why we booked there, that should be stated as they have them being used in photos of rooms
Yöpyi 1 yön huhtikuussa 2024
stef vastasi 22.5.2024
Dear Ashley,We apologize for any confusion regarding the use of balconies at our property. Rest assured, we value the comfort and satisfaction of our guests and will update our room listings to clearly communicate any restrictions on balcony usage. Thank you for bringing this to our attention and we appreciate your feedback. We hope you enjoy your stay with us.Warm regards,Stef

10/10 Loistava

Derek

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
stef vastasi 23.5.2024
Dear Derek,We are thrilled to know that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

6/10 OK

Saras

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
Maid service could be better and when checked in I found the unclean. Needs deep cleaning. The dishes and utensils were dirty and I rewashed them before using. The bedrooms need vacuuming
Yöpyi 5 yötä toukokuussa 2024
stef vastasi 21.5.2024
Dear Saras,Thank you for bringing these to our attention. We apologize for the inconvenience you experienced during your stay. We will address these concerns with our service team to ensure a higher level of cleanliness for future guests. Please let us know if there is anything else we can do to make your stay more comfortable.Warm regards,Stef

10/10 Loistava

YOUNG GEUN

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great!!
Yöpyi 1 yön toukokuussa 2024
stef vastasi 23.5.2024
Dear Young,Thank you so much for the kind words! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

8/10 Hyvä

Bailey

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay! Property a little rough around the edges, and the shower water didn’t get as hot as we would’ve liked, but it was an awesome stay all around! Asked for extra pillows and the bed was awesome! Staff were so helpful and they came in to tidy, make the bed, and change out towels each day which was great. Close to the subway and some great eats! Would say here again for sure!!
Yöpyi 4 yötä toukokuussa 2024
stef vastasi 21.5.2024
Dear Bailey,Thank you for taking the time to leave us such a detailed and positive review! We are glad to hear that you enjoyed your stay with us overall and found our staff to be helpful. We apologize for the issues you experienced with the shower water temperature and will look into this to ensure it is addressed. We hope to have the opportunity to host you again in the future!Warm regards,Stef

6/10 OK

Livia

Matkusti kumppanin kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
This is an old apartment building renovated into a hotel. I booked it because I thought having the ability to cook would be good as well as they offer free cancellation. The finishings in the room are well used and even the wallpaper is starting to come off the walls. They contacted me on my complaint about the cleanliness of our room. I specifically told them it was the bathroom, hair and dirt on the door. They said it would be cleaned but it was not. I sent a picture to them but no follow up.
Yöpyi 3 yötä toukokuussa 2024
stef vastasi 21.5.2024
Dear Livia,Thank you for sharing your experience with us. We are disappointed to hear that your stay did not meet your expectations. We apologize for the cleanliness issues you encountered in your room, particularly in the bathroom. This is certainly not the level of service we strive to provide to our guests.We have addressed your concerns with our housekeeping team to ensure that such lapses do not occur in the future. We appreciate you bringing this to our attention and apologize for any inconvenience it may have caused during your stay. If there is anything else we can do to improve your experience, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a much better stay. Thank you.Warm regards,Stef

8/10 Hyvä

Robin

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Town Suites was nice, clean and spacious. Staff was friendly and helpful. I’d go back as I enjoyed the spaciousness. Had a few communication issues with staff, but overall good, and nice staff.
Yöpyi 2 yötä toukokuussa 2024
stef vastasi 20.5.2024
Dear Robin,Thank you for sharing your feedback about your experience at Town Inn Suites. I'm glad to hear that you found the accommodation clean, and spacious, and that the staff were friendly and helpful overall. I'm sorry to hear about the communication issues you encountered, but I'm glad to hear that it didn't overshadow your positive experience. Your comments will be valuable for the improvement of our services. If you decide to return, we'll strive to make your stay even better. Warm regards,Stef

10/10 Loistava

Jake

Hyvää: Majoituspaikan kunto ja tilat
Good for the price
Yöpyi 2 yötä toukokuussa 2024
stef vastasi 20.5.2024
Dear Janice,Thank you for sharing your feedback! Your satisfaction is our top priority, and we're thrilled that you enjoyed your time with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Warm regards,Stef

8/10 Hyvä

Annet

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
stef vastasi 20.5.2024
Thank you for staying with us and for your positive feedback! We're glad to hear you had a good stay and hope to welcome you back again in the future.

8/10 Hyvä

Brad

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Layout was a little awkward but rooms were spacious
Yöpyi 1 yön toukokuussa 2024
stef vastasi 20.5.2024
Dear Brad,Thank you for sharing your feedback. We are pleased to hear that you found the rooms to be spacious. We are always looking for ways to improve and will take your comments into consideration for future enhancements. We hope you enjoyed your stay overall and look forward to welcoming you back in the future.Warm regards,Stef

10/10 Loistava

Morgan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good location, big rooms
Yöpyi 2 yötä toukokuussa 2024
stef vastasi 20.5.2024
Dear Morgan,Thank you for your feedback! We're glad to hear that you enjoyed our location and found our rooms to be spacious. We hope to welcome you back again soon.Warm regards,Stef

10/10 Loistava

Karen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was awesome, we highly recommend it to everyone
Yöpyi 4 yötä toukokuussa 2024
stef vastasi 20.5.2024
Dear Karen,Thank you for your glowing recommendation! We're thrilled to hear that you had an awesome experience with us. We truly appreciate you taking the time to share your positive feedback. We hope to welcome you back again in the future and continue exceeding your expectations.Warm regards,Stef

10/10 Loistava

Eyouel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location, great rooms and the staff was great. It was a great stay!
Yöpyi 3 yötä toukokuussa 2024
stef vastasi 16.5.2024
Dear Eyouel,Thank you for your kind words! We're delighted to hear that you had a great experience with us. Our team works hard to provide excellent service, and we're pleased to know that we met your expectations. We hope to welcome you back for another great stay in the future.Warm regards,Stef

10/10 Loistava

Martine

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Parfait pour notre court séjour
Yöpyi 1 yön toukokuussa 2024
stef vastasi 16.5.2024
Merci pour votre retour positif ! Nous sommes heureux que nos hébergements aient été adaptés à votre court séjour. Si vous vous retrouvez à nouveau dans la région, nous espérons que vous choisirez de rester avec nous. Voyagez en toute sécurité !

10/10 Loistava

Jillian

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were kind and the room I had was convenient and organized. I enjoyed my stay very much and would return again.
Yöpyi 7 yötä toukokuussa 2024
stef vastasi 16.5.2024
Dear Jilian,We are delighted to hear that you enjoyed your stay with us and that our staff helped make your experience a pleasant one. Thank you for your positive feedback, and we look forward to welcoming you back in the future.Warm regards,Stef

10/10 Loistava

Amie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is well located a few blocks walk from Bloor & Yonge. The hotel staff is exceptionally responsive - Stephanie at the front desk was particularly helpful. Hotel has laundry on site which is a huge bonus plus continental breakfast. Additional plus, suites (we stayed in a two bedroom, three bed suite) have full kitchens with coffee machines, kettles, plates, and all the amenities for longer stays. Highly recommended for location, staff, and amenities.
Yöpyi 1 yön toukokuussa 2024
stef vastasi 14.5.2024
Dear Amie,Thank you for your glowing review! We're delighted to hear that you enjoyed your stay with us and that our staff made an impact on your stay. We strive to provide a comfortable and convenient experience for our guests, so it's great to hear that you had a positive experience. We appreciate your recommendation and look forward to welcoming you back in the future!Warm regards,Stef

10/10 Loistava

MONICA.

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice to have full kitchen
Yöpyi 4 yötä huhtikuussa 2024
stef vastasi 14.5.2024
Dear Monica,Thank you so much for your rating! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

8/10 Hyvä

Luis, Chicago

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Over crowded breakfast area. Nexflix doesnt work. Old buildning. Great location. Easy access.
Yöpyi 3 yötä toukokuussa 2024
stef vastasi 13.5.2024
Dear Luis,Thank you for providing your feedback. We apologize for the crowded breakfast area and any inconvenience caused. We will address these issues with our team to ensure a better experience for our guests in the future. We appreciate your compliments on our location and ease of access. Thank you for choosing to stay with us.Warm regards,Stef

8/10 Hyvä

Huey, Vancouver

Hyvää: Siisteys ja palvelut/mukavuudet
2 bedroom unit was spacious and fit our needs well; great free breakfast and close to public transportation
Yöpyi 4 yötä huhtikuussa 2024
stef vastasi 13.5.2024
Dear Huey,Thank you for your positive feedback! We are delighted to hear that the 2-bedroom unit was spacious and met your needs. We're also glad you enjoyed our complimentary breakfast and found our location convenient for accessing public transportation. We hope to welcome you back again in the future!Warm regards,Stef

8/10 Hyvä

christine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
we checked in past midnight and the staff had been tremenduously helpful and understanding. we appreciate the initiative and flexibility. The space and the beddings are very nice. We love the coffee at the lobby. Breakfast room is quite small and usually packed at 7ish. We always brought some fruit and pastry up to our room and enjoyed with the complimentary coffee or tea. The pastry aint warm yet very fresh and tasty. We are happy with our stay.
Yöpyi 7 yötä toukokuussa 2024
stef vastasi 13.5.2024
Dear Chris,Thank you for taking the time to leave your review. We are thrilled to hear that our staff was able to accommodate you well. However, we apologize for the size of the breakfast room and any inconvenience it may have caused during busy times.Thank you for choosing to stay with us and we hope to welcome you back again in the future.Warm regards,Stef

10/10 Loistava

Denis

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel!!
Yöpyi 1 yön toukokuussa 2024
stef vastasi 13.5.2024
Dear Denis,Thank you so much for the kind words! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

10/10 Loistava

Pascal, Springfield

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and conveniently located - friendly staff.
Yöpyi 2 yötä toukokuussa 2024
stef vastasi 13.5.2024
Dear Pascal,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us at our hotel. We strive to provide exceptional service and a comfortable experience for all of our guests. We hope to welcome you back again soon!Warm regards,Stef

10/10 Loistava

Aneil

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Was very simple.
Yöpyi 1 yön toukokuussa 2024
stef vastasi 13.5.2024
Dear Aneil,Thank you so much for your 5 star rating! We are thrilled to know that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

8/10 Hyvä

Veronica

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
stef vastasi 13.5.2024
Dear Veronica,Thank you so much for the kind words! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!Kind regards,Stef

8/10 Hyvä

Celine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön toukokuussa 2024
stef vastasi 13.5.2024
Dear Celine,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us at our hotel. We strive to provide exceptional service and a comfortable experience for all of our guests. We hope to welcome you back again soon!Warm Regards,Stef

8/10 Hyvä

Michael

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
stef vastasi 13.5.2024
Dear Michael,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us at our hotel. We strive to provide exceptional service and a comfortable experience for all of our guests. We hope to welcome you back again soon!Warm regard,Stef

6/10 OK

Maggie

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Noise and dirt from the construction was very disappointing. There was hair all over the place.
Yöpyi 2 yötä toukokuussa 2024
stef vastasi 9.5.2024
Dear Maggie,I'm sorry to hear about your disappointing experience with us. Your feedback is valuable to us, and we will address these issues promptly to ensure a more pleasant stay for future guests. Thank you for bringing this to our attention.Warm regards,Stef

4/10 Huono

Shaloo

Huonoa: Siisteys
Yöpyi 2 yötä toukokuussa 2024
stef vastasi 9.5.2024
Dear Shaloo,I'm sorry to hear that we did not meet your expectation. Is there anything specific that made your stay less enjoyable? Let me know if there's anything I can do to help improve your experience.Warm regards,Stef

8/10 Hyvä

Jesse

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The location was fantastic for walking around downtown, and the room was clean while the staff was friendly. There were some small damages in the bathroom (cracked tiles and tub) and the TV in the living area had poor signal that made it unusable
Yöpyi 1 yön toukokuussa 2024
steffany vastasi 7.5.2024
Dear Jesse,Thank you for your feedback on your recent stay. We are delighted to hear that you enjoyed our central location and found our staff to be friendly. We apologize for the issues you encountered with the bathroom and the TV signal. We will address these matters immediately to ensure a more pleasant experience for our future guests. We appreciate your input and hope to have the opportunity to welcome you back in the future.Warm regrads,Stef

6/10 OK

Joel

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No safe in the room. Also, the breakfast area is too small, with no variety to eat a good breakfast.
Yöpyi 4 yötä huhtikuussa 2024
steffany vastasi 6.5.2024
Dear Joel,Thank you for your feedback. We apologize for any inconvenience caused by the lack of a safe in the room and the limited variety in the breakfast area. We will take your comments into consideration and work on improving these aspects to enhance the overall experience for our guests. Thank you for bringing this to our attention.Warm regards,Stef

8/10 Hyvä

Leo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Well priced property close to the subway . Quiet at night. My only complaint would be there isn’t small items around like hangers in the front closet or towel bars in the bathroom. Lots of room and good amenities for the price. I’d stay there again.
Yöpyi 3 yötä toukokuussa 2024
stef vastasi 6.5.2024
Dear Leon,Thank you for your feedback! We're glad to hear that you found our property well priced and conveniently located. We appreciate your suggestion and we will definitely take that into consideration for future improvements. We hope to welcome you back again in the future!Warm regards,Stef

10/10 Loistava

Errol James

Yöpyi 3 yötä huhtikuussa 2024
stef vastasi 27.5.2024
Dear Errol, Thank you for your kind words! We're delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you need any further assistance, feel free to let us know.Warm regards,Stef