Trang Phan Hotellit

”We stayed at KK Sapa Hotel in September 2025. Although it is advertised as a 5-star hotel, our experience did not meet expectations. Upon entering our first room on the 17th floor, we immediately noticed a strong, pungent smell resembling urine. The smell was not coming from the bathroom but was strongest at the entrance. When the staff delivered our luggage, we asked about it and were advised to contact reception. A staff member came to check, acknowledged the smell and inspected the carpet,...

”친절한직원 깨끗함객실 다 좋았어요”

”Great place to stay”

”Exceptional staff hospitality”

”Everything was perfect except the hot tub wasn't very hot. It was warm and the outdoor pool was like a cold plunge. ”

”The room was clean, western soft beds and good pillows. The amenities were clean with good water pressure and the included breakfast was great with a range of hot foods, fruits, breads and made to order eggs. The spa treatments were directly across the road, would highly recommend the Edan package.”