Grillaus-/piknikalue

Arvostelut: Hampton Inn & Suites Wheeling-The Highlands

2.5 out of 5
Hampton Inn & Suites Wheeling-The Highlands
35 Bob Wise Dr, Triadelphia, WV

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 552 kautta 842 arvostelua" "
Arvosana 8 - Hyvä. 202 kautta 842 arvostelua" "
Arvosana 6 - OK. 48 kautta 842 arvostelua" "
Arvosana 4 - Huono. 22 kautta 842 arvostelua" "
Arvosana 2 - Hirveä. 18 kautta 842 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Anthony

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Just stopped for a bed so didn’t really use any amenities. But the property was clean and quiet. There are a number of dining choices in tge area. The front desk attendant was very pleasant.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 26.5.2024
Anthony, thank you for choosing Hampton Inn & Suites Wheeling-The Highlands for your stay. It's great to hear you found the property clean and quiet and appreciated the pleasant service from our front desk attendant. We hope you have the chance to explore more of what we offer on your next visit. Safe travels!

10/10 Loistava

Edward

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
There is everything within 5 minutes driving, food, gas, shopping. It’s also easy to get back on the highway to continue traveling tomorrow morning.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 24.5.2024
Edward, thank you for sharing your experience at Hampton Inn & Suites Wheeling-The Highlands. The convenient location near food, gas, and shopping, as well as the easy highway access, makes staying with us a pleasure. We are looking forward to welcoming you back on your next visit. Safe travels!

10/10 Loistava

Karen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to Cabelas!
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 24.5.2024
Karen,Thank you for your feedback! We're delighted you enjoyed the proximity to Cabela's. Hampton Inn & Suites Wheeling-The Highlands looks forward to your next stay.

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and rate reasonable
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 23.5.2024
Robert,The team at Hampton Inn & Suites Wheeling-The Highlands is thrilled to hear you found our accommodations very clean and reasonably priced. We're looking forward to welcoming you back soon!

4/10 Huono

Susan

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
Room was never cleaned
Yöpyi 5 yötä toukokuussa 2024
Customer Service vastasi 21.5.2024
Susan, thank you for sharing your experience. Cleanliness is of utmost importance and it’s concerning that you faced this issue. The team aims to meet high standards and will ensure such concerns are addressed.

10/10 Loistava

Angela

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location near restaurants and shops
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 4.5.2024
Angela, it's wonderful to hear you found the location of Hampton Inn & Suites Wheeling-The Highlands beneficial, making the best out of nearby restaurants and shopping opportunities. Your positive feedback is greatly appreciated and we hope to accommodate you again in the future.

10/10 Loistava

Michael

Matkusti perheen kanssa, Liikematkailija
Hyvää: Palvelut/mukavuudet
Clean
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 14.4.2024
Thank you for the great rating, Michael!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn & Suites Wheeling-The Highlands! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Loistava

Amanda

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely place
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 14.4.2024
Thank you for the excellent rating, Amanda!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hampton Inn & Suites Wheeling-The Highlands! We look forward to hosting you again soon.

10/10 Loistava

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 11.4.2024
Thank you for the fantastic rating, Jennifer!We strive to make all of our guests feel welcome and relaxed during their time at Hampton Inn & Suites Wheeling-The Highlands! We can't wait to see you again soon.

10/10 Loistava

Kathy, Anaheim

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Good location
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 9.4.2024
Kathy, thank you for your brief yet positive feedback. We're glad that the location of Hampton Inn & Suites Wheeling-The Highlands was ideal for your stay. We hope to welcome you back again soon.

10/10 Loistava

Charles

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice!
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 5.4.2024
Charles, it's fantastic to hear you had a satisfying stay at Hampton Inn & Suites Wheeling-The Highlands. Your short but sweet review made us smile! We hope to serve you again for another splendid visit.

8/10 Hyvä

Kelly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice, friendly staff. Very clean room and facility.
Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 20.3.2024
Kelly, thank you for sharing your experience at Hampton Inn & Suites Wheeling-The Highlands. It's encouraging to hear you found our rooms and facility neat and appreciated the friendliness of our team members. We hope to welcome you back soon.

10/10 Loistava

Kassidy

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a nice place. Didn’t have any problems, clean and nice people. Parking was okay, not great.
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 15.3.2024
Kassidy, it's great to hear that you found Hampton Inn & Suites Wheeling-The Highlands a pleasant spot with our neat accommodations and delightful team. We note your comments about parking which we'll take on board for further improvement. We hope to welcome you back on your next visit to the area.

6/10 OK

David

Yöpyi 3 yötä helmikuussa 2024
Customer Service vastasi 29.2.2024
David, we acknowledge that your stay earned a somewhat neutral rating. Your unspoken feedback is appreciated and we hope you choose us once more so we can offer a more satisfying experience.

10/10 Loistava

Jose

Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 21.3.2024
Jose, thank you for choosing Hampton Inn & Suites Wheeling-The Highlands and sharing your top rating. It's wonderful to hear you had a positive experience with us. We hope to welcome you back soon.

10/10 Loistava

Danielle S

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The cleanliness and breakfast
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 18.2.2024
Danielle, thank you for your positive feedback regarding your stay at Hampton Inn & Suites Wheeling-The Highlands. We're glad to hear you appreciated the neatness of our facilities and the breakfast we offer. We look forward to welcoming you back for another enjoyable stay.

10/10 Loistava

Rebecca

Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 15.2.2024
Rebecca, thank you very much for your excellent rating of Hampton Inn & Suites Wheeling-The Highlands. It's delightful to see you enjoyed your stay with us. We aim to provide each guest with an exceptional stay, and we're thrilled we met the mark for you. We look forward to welcoming you back soon!

10/10 Loistava

Christina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is a very nice hotel to stay at. The staff was very friendly at check in.
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 14.1.2024
Christina, it brings us great joy to hear about your pleasant stay at Hampton Inn & Suites Wheeling-The Highlands. We're delighted to know you found our hotel to your liking and appreciated the warm welcome from our team members at check-in. Your feedback motivates us to continue delivering top-notch hospitality. We hope to have the pleasure of welcoming you back in the future.

8/10 Hyvä

LoriAnn

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 8.1.2024
LoriAnn, thank you for choosing to stay at Hampton Inn & Suites Wheeling-The Highlands and sharing a favourable rating. It's wonderful to know you had a positive experience, and we hope to welcome you back in the future for an even more memorable stay.

10/10 Loistava

Cathie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Customer Service vastasi 3.1.2024
Thanks for the outstanding rating, Cathie!We're delighted your time at Hampton Inn & Suites Wheeling-The Highlands was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Loistava

Debbie

Matkusti kumppanin kanssa
Everything was perfect!
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 31.12.2023
Debbie, thank you for your kind words. It's wonderful to hear that Hampton Inn & Suites Wheeling-The Highlands exceeded your expectations. Your positive review means a lot to us and we hope for the privilege of serving you again in the future.

10/10 Loistava

Stacy

Hyvää: Siisteys
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 31.12.2023
Thank you for the fantastic rating, Stacy!It's outstanding you had such a wonderful experience at Hampton Inn & Suites Wheeling-The Highlands. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Loistava

Kent

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location!
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 7.12.2023
Kent, we're delighted you had a five-star experience at Hampton Inn & Suites Wheeling-The Highlands and appreciated our prime location! We strive to provide convenience for our valued guests. We hope to welcome you back in the near future.

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was great other than the prank phone call i received. Which made getting a good rest difficult.
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 5.12.2023
Daniel, it's terrific to know you found your stay at Hampton Inn & Suites Wheeling-The Highlands enjoyable overall. It's unfortunate to learn about your phone disturbance and it's certainly essential that our guests experience peace and tranquility for a restful sleep. We will ensure measures are taken to prevent such instances in the future. We very much look forward to providing you with an undisturbed stay next time.

10/10 Loistava

Phillip

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay.Beautiful hotel, beautiful rooms, great breakfast! Close to Wheeling, right off Rte 70. Easy access.
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 5.12.2023
Phillip, we are delighted to hear that you appreciated the exquisite design and convenient location of Hampton Inn & Suites Wheeling-The Highlands. It's wonderful to know that our luxurious rooms, plentiful breakfast offering, and ease of access contributed to a memorable stay. We can't wait to welcome you back for another exceptional experience.

2/10 Hirveä

Mary

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Disappointing Stay
Checking in the staff member was unfriendly The rooms are very worn looking. The pillows and beds were so uncomfortable. The free breakfast was not edible and the staff working the breakfast were rude. Really disappointed
Yöpyi 3 yötä marraskuussa 2023
Customer Service vastasi 24.11.2023
Mary, we regret to hear about your recent experience. It's disheartening that our team did not demonstrate the hospitality we usually pride ourselves on. It is also unfortunate that the overall comfort of your accommodations didn't meet expectations. We take all feedback seriously and will strive to improve the aspects of our free breakfast that didn't suit your palate. Our ultimate goal is to ensure every guest leaves our establishment satisfied. We appreciate you taking the time to provide us with this valuable information.

6/10 OK

James

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Quiet with good views. It is in well positioned location. Good breakfast with friendly staff. We have stayed here many times over the years. The room needed vacuumed and the bath area needed mopped. (hair on the floor) The shower head did not adjust and the hot water valve on the sink stuck. We will probably be looking for a new place to stay in Triadelphia.
Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 17.11.2023
James, your feedback is genuinely appreciated. It's wonderful to know that you enjoyed the serene setting, advantageous location, and tasty breakfast of our hotel. We're also thrilled that you found our team members always friendly. Your observations regarding the room cleanliness and some bathroom facilities have been noted. We strive to provide top-notch service at all times, and your feedback will help us to improve. Despite considering other options, we hope to have another opportunity to better serve you in the future. We believe you will notice improvements.

10/10 Loistava

Dawn

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 13.11.2023
Thank you for the great rating, Dawn!It's excellent you enjoyed your time at Hampton Inn & Suites Wheeling-The Highlands so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

6/10 OK

jodi

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Our shower in the bathroom had a lot of mildew! Curtains very dusty and dirty I took pictures. Disappointed
Customer Service vastasi 13.11.2023
Jodi, we regret to hear about the issues you encountered during your stay with regards to cleanliness. Your comments concerning the bathroom and room furnishings are noted and we ensure that we will focus on these areas to improve our services. Our goal is to deliver a comfortable and clean environment for all our guests and we apologize if on this occasion we didn't meet your expectations.

10/10 Loistava

Annette R

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay
Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 7.11.2023
Annette, thank you for the wonderful review! We are thrilled to hear that you had a great stay at Hampton Inn & Suites Wheeling-The Highlands. Our team is always dedicated to creating an enjoyable experience for our guests. We look forward to welcoming you back for another outstanding stay in the future.

8/10 Hyvä

Kevin

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pool was closed and the exercise room was populated by unsupervised preteen kids. Tough to get some movement in before a 10 hour car ride. Dissapointing.
Yöpyi 1 yön lokakuussa 2023
Customer Service vastasi 6.11.2023
Kevin, it's disappointing to hear your exercise session was impacted due to circumstances beyond our control. We aim to maintain a peaceful and conducive atmosphere for our guests to relax and enjoy the facilities. Your experience helps us better our approach and we certainly understand your need to stretch before a lengthy journey. We appreciate your patience and understanding.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice staff. Clean and quiet hotel.
Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 6.11.2023
It's wonderful to hear about your positive experience at Hampton Inn & Suites Wheeling-The Highlands. We certainly take pride in maintaining a tranquil and spotless environment and we're glad to note this added positivity to your experience. Our team members appreciate your praise and we look forward to welcoming you back on your next visit.

10/10 Loistava

William

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Customer Service vastasi 6.11.2023
William, thank you for choosing Hampton Inn & Suites Wheeling-The Highlands! Your high rating is greatly appreciated, and we're thrilled to know you enjoyed your stay. We look forward to welcoming you back on your next visit!

10/10 Loistava

Barbara

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was very clean
Yöpyi 1 yön lokakuussa 2023
Customer Service vastasi 16.10.2023
Barbara, thank you for your kind words about the cleanliness of your room at Hampton Inn & Suites Wheeling-The Highlands. We take pride in providing our guests with immaculate accommodation. We look forward to your next stay with us.

10/10 Loistava

Alex

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Closed pool
Yöpyi 1 yön lokakuussa 2023
Customer Service vastasi 27.10.2023
Alex, we're glad to see you had a positive overall experience at Hampton Inn & Suites Wheeling-The Highlands. However, it seems you've observed our pool was not accessible during your visit. We assure you that any amenities unavailable at the time are typically due to necessary maintenance or health regulations. Next time you're in town, we hope to have all facilities open for your enjoyment. Thanks again for choosing our hotel.

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Customer Service vastasi 29.9.2023
Michael, it's wonderful to hear that you've enjoyed your stay at Hampton Inn & Suites Wheeling-The Highlands. We appreciate you taking the time to rate us and we look forward to your return in the future!

10/10 Loistava

Darrell

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was very helpful. hotel was very clean, outstanding!
Yöpyi 1 yön syyskuussa 2023
Customer Service vastasi 27.9.2023
Darrell, it's splendid to read that you found the cleanliness of Hampton Inn & Suites Wheeling-The Highlands impressive, complimenting our diligent team members for their helpfulness. Your high rating is warmly received, and we look forward to hosting your next visit.

10/10 Loistava

Denise

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Customer Service vastasi 26.9.2023
Thank you for taking the time to leave this wonderful rating, Denise! We hope to see you again soon at Hampton Inn & Suites Wheeling-The Highlands so we can share yet another amazing experience!

8/10 Hyvä

Jodi

Yöpyi 1 yön syyskuussa 2023
Customer Service vastasi 15.9.2023
Jodi, thank you for staying with us at Hampton Inn & Suites Wheeling-The Highlands. Your positive rating is greatly appreciated. We hope to welcome you back soon for an equally satisfying experience.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very helpful staff. The hotel’s Spectrum cable carrier was unable to broadcast ESPN due to controversy with Disney (which has gotten to big for their britches).
Yöpyi 1 yön syyskuussa 2023
Customer Service vastasi 11.9.2023
We're sincerely grateful for your comments about the wonderful support provided by our team members at Hampton Inn & Suites Wheeling-The Highlands. However, we regret that you faced some cabling issues. We appreciate your understanding and hope to see you again soon.

8/10 Hyvä

Charles

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Good
Yöpyi 1 yön syyskuussa 2023
Customer Service vastasi 12.9.2023
Charles, thank you for sharing your favorable opinion about Hampton Inn & Suites Wheeling-The Highlands! We're delighted to hear you had a pleasant stay and look forward to welcoming you back in the future.

10/10 Loistava

Scott

Yöpyi 1 yön syyskuussa 2023
Customer Service vastasi 30.9.2023
Thanks for the perfect rating, Scott!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hampton Inn & Suites Wheeling-The Highlands.Have a wonderful day!

10/10 Loistava

Patsy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Customer Service vastasi 8.9.2023
Thank you for this excellent rating, Patsy!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hampton Inn & Suites Wheeling-The Highlands! We'd love to host you again someday for yet another unforgettable visit.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023
Customer Service vastasi 6.9.2023
Greetings! Thank you for letting us know about your positive experience at the Hampton Inn & Suites Wheeling-The Highlands. It's wonderful to hear that overall, you enjoyed your stay and that your recent experience with us deserved a full score. Please know that we look forward to welcoming you back in the future. Safe travels!

10/10 Loistava

brett

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
O
Yöpyi 1 yön elokuussa 2023
Customer Service vastasi 3.9.2023
Thanks, Brett! It's outstanding your time at Hampton Inn & Suites Wheeling-The Highlands was fantastic. We can't wait until your next visit!

10/10 Loistava

Ryoko

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
Customer Service vastasi 31.8.2023
Ryoko, we're thrilled to hear about your positive experience at the Hampton Inn & Suites Wheeling-The Highlands. We appreciate your stellar rating and look forward to hosting your stay once again in the future. Safe travels!

10/10 Loistava

Rachelle

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Vary friendly and very clean
Yöpyi 1 yön elokuussa 2023
Customer Service vastasi 7.9.2023
Rachelle, it's delightful to learn that your stay at the Hampton Inn & Suites Wheeling-The Highlands left a positive impression, thanks to our amicable team members and pristine surroundings. We strive for satisfaction and it’s wonderful to know we succeeded. Thank you for your feedback and we'd love to welcome you back in the future.

6/10 OK

Tim

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The swimming pool was so full of clorine it dyed our clothes and burned our eyes throughout the night.
Yöpyi 1 yön elokuussa 2023
Customer Service vastasi 23.8.2023
We appreciate you taking the time to share your feedback, Tim, and we are happy to have provided a refund for your stay. The chemical imablance was dur to a new Ecolab chemical dispensing system that was not working properly. Once discovered, the pool was shut down for several days. The pool is back to normal operation now.

6/10 OK

JOAN

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Yöpyi 2 yötä elokuussa 2023
Customer Service vastasi 1.9.2023
Thank you for taking the time to share your feedback, Joan.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

4/10 Huono

Candy

Yöpyi 2 yötä elokuussa 2023
Customer Service vastasi 3.9.2023
We appreciate the feedback, Candy.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.