Näkymä kaupungille
Tarkista saatavuus

Arvostelut: Enter St. Elisabeth Suites

4 out of 5
Enter St. Elisabeth Suites
50 Mellomvegen, Tromsø, Troms og Finnmark

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 20 kautta 28 arvostelua" "
Arvosana 8 - Hyvä. 5 kautta 28 arvostelua" "
Arvosana 6 - OK. 1 kautta 28 arvostelua" "
Arvosana 4 - Huono. 0 kautta 28 arvostelua" "
Arvosana 2 - Hirveä. 2 kautta 28 arvostelua" "

9,2/10

Siisteys

8,4/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Pasi

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Erittäin siistit ja juuri remontoidut huoneet. Ilmastoinnin puute ainoa miinus
Yöpyi 1 yön heinäkuussa 2023
OD vastasi 19.7.2023
Thank you for that awesome review!

8/10 Hyvä

virve

Yöpyi 2 yötä heinäkuussa 2023
KP vastasi 19.7.2023
Thank you for taking sometime to give us a review

10/10 Loistava

Linda Margaret

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Paulina vastasi 24.3.2024
Dear Linda,Your review is highly appreciated. It warms our hearts to see you had a fantastic stay with us! We wish you all the best and hope to see you again soon. Best regards,Enter St. Elisabeth Suites

10/10 Loistava

Ivan

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Reception members are friendly and willing to help. Room is super nicely refurbished and clean.
Yöpyi 1 yön maaliskuussa 2024
Amalia vastasi 8.3.2024
Dear Ivan, Your review is highly appreciated. It warms our hearts to see that you had a fantastic stay with us! We wish you all the best and hope to see you again soon. Best Regards, Enter St. Elisabeth Suites

10/10 Loistava

Serine

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel was wonderful. The rooms are beautiful, location perfect, and customer ser jce excellent.
Yöpyi 1 yön tammikuussa 2024
Amalia vastasi 28.2.2024
Dear Serine, Your review is highly appreciated. It warms our hearts to see that you had a fantastic stay with us! We wish you all the best and hope to see you again soon. Best Regards, Enter St. Elisabeth Suites

2/10 Hirveä

Elisabetta

Matkusti ryhmän kanssa
Huonoa: Siisteys ja huoneen mukavuus
Sconsiglio vivamente
Hotel disorganizzato, con personale non all’altezza delle normali aspettative di un viaggiatore. La prima notte per un problema tecnico non avevamo la camera prenotata e non sapevano dirci in quanto tempo sarebbe venuta pronta nei giorni successivi. Ci hanno messo in una standard room microscopica. Non ci hanno aiutato con la prenotazione del taxi, non ci hanno pulito la camera se non il terzo giorno (dietro continue segnalazioni). In camera non avevamo nemmeno l’armadio, quindi vestiti in valigia per 4 giorni. Vivamente sconsigliato.
Yöpyi 4 yötä helmikuussa 2024
Amalia vastasi 19.2.2024
Dear Elisabetta,Thank you for sharing your feedback, although we are disheartened by the inaccuracies in your review.We would like to clarify that our reception did indeed assist with arranging a taxi for you, however, we have no record of this request being unfulfilled. Additionally, our housekeeping team conducts light cleaning daily, and there have been no documented complaints from you during your stay.Regarding the unforeseen technical issues on the first night, we sincerely apologize for any inconvenience caused. As a gesture of goodwill, received a partial refund. Furthermore, complimentary breakfast was provided throughout your stay.We regret that your experience did not meet your expectations and apologize for any inconvenience. We value your feedback and will use it to improve our services.Should you reconsider staying with us in the future, we would welcome the opportunity to provide you with a more positive experience.Best regards,Enter St. Elisabeth Suites

10/10 Loistava

Phong Luan

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The view is beautiful.
Yöpyi 4 yötä tammikuussa 2024
Amalia vastasi 19.2.2024
Dear Phong, Your review is highly appreciated. It warms our hearts to see that you had a fantastic stay with us! We wish you all the best and hope to see you again soon. Best Regards, Enter St. Elisabeth Suites

6/10 OK

Tracy, Scarisbrick

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
I have mixed feelings about this property. The location is not ideal unless you want a 15 minute walk into the town (up/down hill). Doing this twice a day in the snow wears thin after a few days. The nearest bus stop is 10 mins away. Apart from a small shop there is nothing local - you need to walk into town. The apartment was clean and spacious but not many places for clothes ( no drawers just 6 hangers on a rack), also the hob didn’t work and a few things needed attention ( lamps on the table but no batteries in them) dirty wash clothes etc. it could be a lovely apartment but it needs a bit more TLC. There is a nice hot tub you can rent and they give you robes etc but it is costly to rent. No pool as it is in renovation. Coffee machine free in foyer is a nice touch. There is a reception but this is not like a hotel at all. One girl (who did the morning shift) was always helpful but other than that the staff were uninterested. They won’t call a restaurant for you or look anything up. In hindsight we wished we had stayed in the town in a hotel - we wouldn’t return to this property
Yöpyi 5 yötä tammikuussa 2024
Amalia vastasi 13.1.2024
Dear Tracy,Thank you for taking the time to share your thoughts with us. We appreciate your honest feedback, as it helps us identify areas for improvement. We're pleased to hear that you found the apartment clean and spacious and enjoyed the complimentary coffee machine in the foyer. We value your perspective, and we hope you might consider giving us another chance in the future. Our team is committed to making positive changes based on your comments. Thank you for choosing our property, and we look forward to the possibility of welcoming you back for a more enjoyable stay.Best Regards, Enter St. Elisabeth Suites

8/10 Hyvä

Matthew

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel with a very central location. Clean public areas and the room was cleaned daily and towels changed, although they didn’t make the beds which was a bit disappointing considering the price paid. The amenities in the room were good with a well equipped kitchen, with dishwasher, clean and new crockery and cooking utensils. The only key thing missing was an iron and ironing board that are not provided. You are able to borrow one from the communal laundry area situated in the hotel but these are limited (we only saw 2 available) and that was a bit of a faff considering the other more non-essential items provided in the rooms, such as a coffee machine. It's clear that they are still undergoing some renovations at this property as the curtains in the room were not large enough to cover the whole window which was annoying. Fortunately in December there is only brief daylight but it could be a problem in the summer months. A very easy and simple issue for them to fix. The hotel itself was quiet but on two occasions, late at night, we could hear the guests in the room above us which disturbed us a little. The beds were comfortable but the duvets used on them were two single duvets, instead of one suitably sized duvet to cover the whole bed. Again, a small issue that some attention to detail would fix. One other issue were the window handles, some appeared to be sprained which made opening and closing the window very difficult. Overall a good 7/10 from us.
Amalia vastasi 13.1.2024
Dear Matthew,Thank you for sharing your detailed feedback! We appreciate your positive comments about our central location, cleanliness, and well-equipped kitchen. We apologize for any inconveniences, such as the unmade beds, limited availability of irons, and the curtains not covering the entire window. We'll address these issues promptly. We're glad you found the hotel generally quiet and comfortable, despite minor disturbances. Your insights help us improve, and we hope to welcome you back for an even better experience. Best Regards, Enter St. Elisabeth Suites

10/10 Loistava

Jonathan

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved our stay at Enter St Elizabeth suites. Extremely clean and comfortable stay. Very attentive staff.
Yöpyi 5 yötä joulukuussa 2023
Amalia vastasi 13.1.2024
Dear Jonathan, Your review is highly appreciated. It warms our hearts to see that you had a fantastic stay with us! We wish you all the best and hope to see you again soon. Best Regards, Enter St. Elisabeth Suites

10/10 Loistava

CHAO

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä joulukuussa 2023
Rena vastasi 24.12.2023
Dear Chao, Thank you for taking the time to share your experience with us. Your review is highly appreciated. It was a pleasure to host you and we hope to see you again in the future. Best Regards, Enter St. Elisabeth Suites

10/10 Loistava

Mathias Eggen

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Utsøkt
Bra
Yöpyi 2 yötä joulukuussa 2023
Amalia vastasi 21.12.2023
Dear Mathias, Thank you for taking the time to share your experience with us. Your review is highly appreciated. It was a pleasure to host you and we hope to see you again in the future. Best Regards, Enter St. Elisabeth Hotel

2/10 Hirveä

Missael, Goteborg

Matkusti kumppanin kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
Pésimo. Borde el personal. Colchón incómodo. Hacían la limpieza pero había que recordarles y no la hacían completa. Lejos del centro. Extremadamente caro pwra lo que es. No lo recomiendo
Yöpyi 4 yötä marraskuussa 2023
Amalia vastasi 30.11.2023
Hi, Thank you for taking the time to share your feedback with us. We sincerely apologize for the less-than-satisfactory experience you had during your stay. As mentioned during our conversation, we provide daily basic cleaning, but it doesn't include washing the dishes. The address of our property is easily visible online, which gives you the chance to decide if it's too far for you before booking. :) Best Regards,Enter St. Elisabeth Suites

10/10 Loistava

julien

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Aurora borealis can be viewed from sea view room windows in this hotel on clear nights. We saw it 3 nights in a row better than the freezing chase. You just have to know the signs and time.
Yöpyi 7 yötä marraskuussa 2023
Amalia vastasi 24.11.2023
Dear Julien, Thank you for taking the time to share your experience with us. Your review is highly appreciated. We are thrilled to hear that you saw beautiful northern lights from our property. Best Regards, Enter St. Elisabeth Suites

8/10 Hyvä

Helena

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and nice appartment in a nearly central place. Unfortunally the price is too high.
Yöpyi 3 yötä marraskuussa 2023
Rena vastasi 16.11.2023
Dear Helena, Thanks for taking the time to share your experience with us. Your review is highly appreciated. It was a pleasure to host you and we hope to see you again in the future. Best Regards, Enter St. Elisabeth Suites

10/10 Loistava

Jess

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Would recommend to friends and family. Lovely property and lovely reception desk.
Yöpyi 5 yötä marraskuussa 2023
Amalia vastasi 13.11.2023
Dear Jess, Thanks for taking the time to share your experience with us. Your review is highly appreciated. It was a pleasure to host you and we hope to see you again in the future. Best Regards, Enter St. Elisabeth Suites

10/10 Loistava

Klaus

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä lokakuussa 2023
Amalia vastasi 23.10.2023
Dear Klaus, Thanks for taking time to share your experience with us. Your review is highly appreciated. It was a pleasure to host you and we hope to see you again in the future. Best Regards Enter St. Elisabeth Suites

10/10 Loistava

Ellen

Yöpyi 1 yön lokakuussa 2023
Amalia vastasi 23.10.2023
Dear Ellen, Thanks for taking the time to share your experience with us. Your review is highly appreciated. It was a pleasure to host you and we hope to see you again in the future. Best Regards, Enter St. Elisabeth Suites

8/10 Hyvä

Sidsel

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Et meget fint hotel - men mangelfuld information
Hotelværelset var virkelig godt, med en komfortabel dobbeltseng og en komfortabel dobbelt sovesofa. Der var god plads til fire personer. Og der var lunt og godt redt op, så selv om det var koldt udenfor, var det fint inde. Dog var det lidt problematisk at sovesofa og spisekøkken var i samme rum uden afskærmning, da den som skulle ligge i sovesofaen ikke kunne komme i seng, før de to andre var gået ind på soveværelset. Det havde været fint, om der havde været et kort over hotellet og lidt information inde på værelset, f.eks. om samtalerum/stue i underetagen. Der var kaffe og te på værelset og en kaffe- og kakaoautomat ved indgangen. Det eneste, der tæller ned, er den mangelfulde information: 1) Det var vanskeligt at finde hotellet. Der var skiltning til en parkeringsplads, men derfra så man bare hospitalsbygninger og bygninger uden skiltning. Hotellet er den orange bygning til højre på parkeringspladsen, og for at finde indgangen og hotelnavnet, må man gå rundt om bygningen, hvor indgangen er på højre side. 2) Swimmingpoolen var lukket på grund af ombygning. Det den var en vigtig grund til at vi valgte dette hotel, havde det været fint, om det havde stået på hotellets hjemmeside at der ikke var adgang til swimmingpool. Alt i alt var det et godt hotel, og selvbetjeningsløsningen fungerede fint: Man går ind ad den åbne yderdør og kommer ind til en automat. Her tjekker man ind og scanner dørkort, som herefter fungerer fint til værelset. Selve hotellet var hyggeligt.
Yöpyi 1 yön lokakuussa 2023
Amalia vastasi 12.10.2023
Hello,Thank you for taking time to share your experience with us. Your review is highly appreciated. Hope to see you again soon!Best Regards,Enter St. Elisabeth Suites

10/10 Loistava

Rumania

Hyvää: Siisteys ja huoneen mukavuus
Ausgezeichnete Auswahl
Wunderschöne Wohnung, zentral gelegen. Die Wohnung ist sehr komfortabel und sehr gut ausgestattet. Man kann in der Stadt laufen. Fast alle Sehenswürdigkeiten sind gut zu Fuss erreichbar. Durch die Terrasse geniesst man eine tolle Aussicht. Wir kommen wieder, es war phantastisch.
Yöpyi 5 yötä lokakuussa 2023
Amalia vastasi 12.10.2023
Hi Rumania,thank your for taking time to share your experience with us. Your review is highly appreciated. It was a pleasure to host you and hope to see you again in the future.Best RegardsEnter St.Elisabeth Suites

10/10 Loistava

Maria

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2023
ET vastasi 19.7.2023
Thank you for such a nice review

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Oppholdet var bra, leiligheten var romslig for en familie på 4, bra renhold og hyggelige ansatte.
Yöpyi 2 yötä heinäkuussa 2023
Amalia vastasi 10.7.2023
Hi,Thank you for your feedback! We're thrilled that you had a good stay with us. Our staff is committed to providing a pleasant experience, and we appreciate your kind words. We hope to welcome you back in the future!Best regards,Enter St. Elisabeth Suites

10/10 Loistava

YI

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Wonderful stay
Excellent place to stay. Newly renovated and clean, helpful staff, beautiful view from the room. The kitchen is fully equipped and the toom is more spacious. Happy to book again.
Yöpyi 2 yötä kesäkuussa 2023
Amalia vastasi 10.6.2023
Dear Yi, Thank you for sharing your experience with us. We are happy to hear that you enjoyed your stay. We hope to see you again soon! Best Regards, Enter St. Elisabeth Suites

10/10 Loistava

Ronja

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Veldig fornøyd med vårt opphold. Hyggelig betjening. Flott leilighet med alt man trenger. Anbefales!
Yöpyi 1 yön kesäkuussa 2023
Amalia vastasi 9.6.2023
Hi Ronja,Thank you for sharing your experience with us. We are very happy to hear that you enjoyed your stay. We wish you a wonderful day and we hope to see you again soon. Best Regards, Enter St. Elisabeth Suites