”To start off with we were told that I could pay extra if the room was clean and we could move into it earlier, say 1 o’clock. But if we moved in at 2 o’clock, there would be no extra charge. Unfortunately I don’t know if they were short of staff or what happened. We arrived to have lunch at about 1130 or noon and we had to wait around until 530 before our room was ready. Normal check in time we were told was supposed to be 4 o’clock.
Also, I rented two poolside rooms and the phones did not work...
”This hotel was couple of weeks ago a Best Western and now they have a new owner and name — it seems that the new owners are still learning how to run a hotel: staff is friendly and helps, but there were minor issues with cleaning (some beard hairs in the sink) and breakfast (the food run out and they didn’t notice in until one customer went to kitchen). Some administration workflow should be also brushed, I was accidentally double charged both via Hotels.com and the hotel as I arrived one day...
Muuta mieltäsiVaraa ilmaisen peruutusoikeuden tarjoavia hotelleja.
Ole valikoivaVoit hakea melkein miljoonaa majoituspaikkaa ympäri maailman.
