Twin Groves Hotellit

”The room was very clean and the air conditioner super cold which was great .The front desk guy was personable and nice and had good restaurant recommendations. The cleaning lady was super sweet . Our only critique was the mattresses were super firm/hard.”

”The sound of the AC unit kept us awake in 308! Everything else was great!”

”Our room 110 had tape on the floors holding it together,ac worked but was very hard to get compressor to come on,bathroom was ok”

”Quiet and clean place. Staff was nice.”

”The lobby was hot and only one person to check in”

”Good price. Very musty room.”

”The property was very clean, there was available dog waste bags outside for my service dog, the grounds and landscaping was fantastic as well. The staff were so helpful and polite even at our late arrival of near 1am. The breakfast was very good with protein and fruit options, including yogurt. The facilities and rooms were clean. Parking was adequate for our U-Haul and car trailer attached even! This last note is not a critique as it didn’t affect our stay but I want to note that there was a...

”Pretty much happy w everything. Didn't get to test the pool.....big thunderstorm came thru”

”Old dated room , smelly and the Ac wasn’t working properly.. definitely not what you would expect from a best western”

”06/28 My family and I stayed at this location. According to my reservation check in started at 3PM, we arrived at 5 PM and we were told that our room wasn’t ready. That the cleaning staff was behind. I asked if there were any comparable available and was told no. Staff on site said they would call when it was ready, and hour and a half later no call. I called twice and no one answered - ended up having to call customer service to get an answer. Finally checked in closer to 7, the towels in the...

”Staffs were helpful”

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”Great stay for the price! Elevator did not work at first but they got it fixed.”

”Checked in Friday night 6/19. Room was very nice. We put our cooler stuff in the fridge. Saturday morning my wife made a cup of coffee in the kitchenette. We stayed in a suite and there was a kitchenette with refrigerator, microwave, and one cup coffee maker. She tried to make another cup of coffee and apparently a fuse blew to the kitchenette. Microwave and refrigerator went off. We moved the coffee maker to another electrical outlet and it worked fine. Called the front desk about the...

”Eat breakfast early to get the best choices of menu”

”Do NOT book this hotel online!! They do not honor online reservations! We booked through Hotels.com and when we arrived they said they no longer use Hotels.com and that we had no reservation. They had none of the rooms we had booked. They only take reservations made through that specific hotel. ”