Universal City Hotellit

”Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.”

”Clean room, great staff!”

”As always the Tru hotels are a good place to stay, myself and wife travel a lot and we like to stay at Tru because they offer a great value for what you paid, but lately we've noticing that the breakfast offerings have dropped in quality and variety. Besides that the hotel is good”

”No me gustó que un día limpiaban la habitación y el Siguiente día no la limpiaban.”

”The building requires some maintenance. My room lacked a microwave, and I the tv was kind of outdated. But everything was pleasantly clean. Staff was very helpful. Overall everything was pretty good compared to other similar hotels with the same pricing. If I ever come back to New Braunfuls I'd pick to stay here again.”

”Very pleasant stay”

”This stay by was was amazing we enjoyed the clean warm pool wow what a treat thank you Best Western for an exceptional stay thank you for your staff.”

”Aaah”

”Great stay!”

”I especially liked the black out shade & the space of the room!”

”Excellent hotel and value.”

”Convenient location. Friendly staff.”

”Great value as always!”

”Friendly staff and clean place and rooms”

”Falta alguien que le ayude a los viajeros hispanos nadie habla ni entiende español fuera de ahi todo bien”

”The hotel was decent but obviously older. The air conditioning was not working on the lobby/dining area. They did have a portable a/c unit but it was not sufficient to cool the large area. The bathroom sink was partially clogged. Bed was nice and comfortable. Breakfast was okay with decent variety.”

”Great place, friendly staff”