University Park Hotellit

”The location was good for ease of getting on and off the highway. The building, room and parking lot were very clean, they have only been at that location for a year. The area is pretty rural. There is a McDonald’s nearby, a Dunkin’ Donuts and a Charlie’s for eating. And there are a couple of gas stations at that exit. The only negative, and it wasn’t a big deal was the number of parking spaces that can be seen from room windows is very limited. So if you’re the type that wants to keep an eye on...

”Very nice place. Comfortable and clean!”

”The carpet and the room smelled like cigarettes and a dog. The toilet was old, it was”

”This is the worst Super 8 that I’ve ever been to. They have no public restroom inside the lobby. When we got to the room there were no towels. The air conditioner made so much noise it kept us up most of the night. Breakfast is a joke. They offer package cinnamon rolls that were stale. Good Luck”

”Updated rooms. Friendly staff. Free parking. Close to freeway ramps.”

”Check in. Smells on entry. Hearing people have sex at the front desk checking in. Asked for refund. Company I booked with, found 190% better. 6 ways to travel!”

”Pulling into the motel the roof looked a mess and when my husband went in to register the lobby smelled awful and the chairs were torn and dirty. We contacted Expedia and they called the manager who refused to let them can the reservation. The room was ok, nice bed and tv. Bathroom needed work/repairs.”

”Lo mejor”

”Nicely renovated room. Good breakfast.”

”A+ staff service, very clean, great location”

”Great location off the highway. Short travel distance into downtown Chicago. Great stay!”

”Tv didn’t work Pool was closed and no one told us and it’s why we picked this place. Phone in the room didn’t work. Staff smoking cigarettes at the front door. A pair of used dirty underwear at the front door as you walk in. I want my money back. Do I contact you or the hotel bc they tell me you bc we booked with you.”

”Why advertise you have a outdoor pool that was one of my reasons for booking then get there to be told they have no intention on ever opening the pool. Why is that out a complete laziness”

”It was awesome”

”The tub was disgusting I didn’t dare step foot in there. There was a roach in the sink. Dirty linen, slept in the chair that I sanitized on my own. If it’s your last resort of a stay then go ahead but honestly would sleep in my car before here again.”

”This hotel has a lot of potential, but my stay was unfortunately disappointing. The toilet didn't flush, the air conditioner was so weak that it did not cool the room, and the bed frame had a metal spike sticking out that actually took a chunk of skin off my leg. What frustrated me most was that the staff already knew about these issues. The front desk explained that they are actively replacing the air conditioners and have already started changing some of the bed frames because of similar...

”Best place I’ve ever stayed for the money. Staff was helpful and. ”

”Had real bad weather with tornado warnings, and sirens going off and there was no safety plan from staff. Was told we would go to staff laundry room but they did not unlock it and when asked about it we were told not to worry it only gets windy and there’s never a tornado since she lived there. Tv in lobby was on but went off and they never put back on for us to follow weather. Lack of emergency management training. Just so happens tornado hit Merrillville that night, too close for comfort. We...

”My sister and I lost power due to a tornado last Thursday so we got a room at Tru. It was our first time staying there but it won’t be our last. This hotel was simply amazing. The staff was very helpful and nice. The front desk even gave us a tour before we got our room. The pool was nice and surprisingly quiet, and the breakfast was very delicious! I definitely recommend this hotel to any and everyone!”