Luksushotellit - Upolu, Samoa

”Workers we amazingly friendly and always ask if we okay and if we need anything”

”The staff are wonderful but that’s the highlight. The basics are MIA - examples include our room not being made up at all on two occasions, having no towels for the pool available on four of the seven days we stayed (our longest wait was close to an hour), being told we could have an extended check out but then told no when we came back to pay. Food is average and the drinks are expensive. They had happy hour for the World Cup - two for one local beers (26 Tala), we can get imported beers for...

”Comfortable pillows and robes in the room. The flooring looks nice but it gets very slippery when the air con is turned off. It's also very cold when the air con is on so a pair of slippers would be nice. There was no conditioner in the room but it was brought when I requested it. Only two instant coffee bags were brought and that was not really enough so I bought my own instant coffee. Upon arrival 4 600ml bottles of water were brought into the room and more arrived later during the stay so it...

”Toilets by bar closed for all of stay.”

”Hotelli oli hyvä ja henkilökunta ystävällistä. Hotellilta sai myös hyvät retkipalvelut Alama nimiseltä mieheltä. Sijainti oli erinomainen noin 500m keskustasta. Hyvä aamupala ja myös muut ruuat. Tilavat huoneet.”

”Friendly service and the staff were very professional...always greet with a smile and clean uniforms was excellent...”