Upper Grand Lagoon Hotellit

”None of the washers or dryers worked. The wash machines were broken and didn't drain the water in the spin cycles. In the soap dispensers the powder soap was crystalized in the drain; therefore not allowing the soap to rinse through. Machine # 1 had trickles of h2o and washer # 2 the same. Neither dryer was able to dry the clothes. The clothes were saturated with water. It took us 4 hours to complete the tasks of cleaning our clothes. We ended up leaving with wet clothes and placing them in a...

”They have a good breakfast area. I got down there at 8:30 and there was still food. The pool was open, but the hot tub was closed. There was no sign in the hot tub is closed. Kids kept trying to play it. ”

”The breakfast was great”

”Check in and check out was efficient. Room was very spacious and clearn. We appreciated the bars all around the shower. Bathroom was large and very clean. Property was well maintained. Ample parking. Good lighting in the parking lot. Linen was very nice on the beds. Loved having a fridge. Breakfast worker was exceptionally nice and offered to make us omlettes. Waffle was great! Would definitely book this property again.”

”Clean”

”The rooms are clean and spacious. Staff members are always considerate. We love the pool and hot tub. We have been coming here for many years and will continue to come back! ”

”Staff was very friendly. It is an extended stay so no cleanup, which was fine. No breakfast or snacks ”

”The entire trip was perfect!!!”

”bedding was plain dirty with food sauces, hair and blood on pillowcases and sheets.”

”Label the breakfast items , and dont mix pork beef sausages with turkey sausages for those guest that do t eat that due to religious retrictions ”

”It gives me an uncomfortable feeling when I walk into a room with a bullet hole through the glass and curtain. Obviously not a good neighborhood.”

”Many things defective or not working.”

”Love this place.....our go to when we go to Panama city”

”Patio furniture very old, worn and stained. Room was okay. No smell. Clean. Had to ask for towels and toilet paper.”

”Mark was very professional.”

”Awesome”

”Very clean”