Upper Lighthorne Hotellit

”Lovely clean room, included fridge, ironing board, iron as well as the usual things you'd expect like tea/coffee facilities, desk, TV, toiletries, hair dryer. Comfy bed. I'd recommend to stay here but if you're a light sleeper you may need ear plugs as occasional traffic can be heard. Excellent breakfast choice, cooked breakfast made fresh to order. Would definitely stay here again ”

”It was okay to stay in. Having McDonald’s next to the place was handy haha. At the time we went, the lift was out of service which was a pain as we had a toddler and a buggy with bags. Staff were very friendly :)”

”Great stay. Nice sized room, Lots of parking, Great breakfast. It is at the university, so lets food options in walking distance. Could use laundry facilities.”

”The hotel and facilities are absolutely beautiful. The grounds are well maintained and the rooms modern. However, we experienced multiple issues with the disorganisation of the hotel and staff. When booking the spa the online booking system didn’t work, I tried to book over the phone and was passed from staff member to staff member and put on hold multiple times. When I finally managed to book, the confirmation email I received revealed the treatments were booked wrong. And it took another...

”The hotel is situated in a fantastic location with great views, the staff are friendly and knowledgeable about what guests expect and they deliver with ease, the rooms are unique and comfortable which complement the amazing views The car park is ample and safe for hotel guests and for restaurant diners our continental breakfast was great and accompanied by a barista coffee, well worth the visit and looking forward to visiting again ”

”Over all the experience was great the men in the hotel were super and eager to please. Very friendly and helped out with all our requests ”

”Lovely old inn ,nice food ,bed was lovely.so were the staff ,only moan was the stairs were steep and hubby disabled so had a job getting up them ,will stay there again”

”Price and quality was excellent.”

”Clean. Convenient. Good sized rooms. Easy parking. Good ev chargers. Good breakfast.”

”This place is just superb for training and team building. Free good coffee and small bites throughout the day. Excellent food in the restaurant.”

”Great place to stay, in a lovely part of the world.”

”Attentive staff..good value for money..huge room. Comfy bed..good bathroom and amenities”

”Excellent, comfortable accommodations with location close to the RSC Theatre and town centre. Would definitely stay again.”

”Basic standards of cleanliness weren't met, but otherwise a thoroughly standard start for a budget hotel.”

”Nice and quiet area with nice pup for relaxing”

”Beautiful and spotless hotel and rooms. 5* however, we had paid for full breakfast on both days. First days brilliant, second day not so. Waitress not very welcoming then said sorry no cooked breakfast. Issue in kitchen so only continental available. It’s not our fault and nothing we can do. There were no croissants or fresh bread to cut, just slices. One of the toasters had a notice saying only use left side and only two strawberry yoghurts were left. I had to ask for tea on three...

”We like the Sparrow because of its location - near junction of A46 and M6 and it’s quite comfortable as well. We didn’t try the food on this occasion.”

”Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...