Luksushotellit - Ura-bandai, Kitashiobara

”The room was tidy apart from some cobwebs in the sealing. The hotel in general had quite a lot of cobwebs and insects here and there on corridors etc. English was mentioned as one of the languages but still it was very difficult to take care of anything in English. Otherwise service was polite. The one thing that really seems wrong to us westerners is the fact that the traditional rooms are said to have 'futons'. These are in fact thin ordinary foldable matresses and uncomfortable to people...

”I have stayed at many places like this in Japan. The concept is this: innovative operator takes over aging property and invests in upgrading the three key touchpoints - reception/lounge area + dining area + public bath. The rest is maintained at a bare minimum. I don't come to a place like this wandering the halls and stairwells looking for stained carpet or cracks in the walls. I want to eat well, soak in the hot springs, and relax in stylish surroundings. This place delivers. The bath is big...

”館内もお部屋も清潔で、スタッフの気持ちのこもったサービスが、滞在期間中居心地を良くしてくれました。もちろん温泉も満天の星空を見ながらの露天風呂は最高でした。”